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Compare the best Enterprise Social Software vendors based on product reviews, ratings, and comparisons.
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The total ranking of a product, represented by the bar length, is based on a weighted aggregate
score. For Views, Comparisons, Reviews, and Followers the score is calculated as follows: The
product with the highest count in each area gets the highest available score of 17.5 points.
Every other product gets assigned points based on its total in proportion to the #1 product in
that area. For example, if a product has 80% of the number of reviews compared to the product
with the most reviews then the product's score for reviews would be 17.5% (weighting factor) *
80% = 14. For Average Rating, the maximum score is 30 points awarded linearly based on our
rating scale of 1-10. If a product has fewer than ten reviews, the point contribution
for Average Rating is reduced (one-third reduction in points for products with 5-9 reviews;
two-thirds reduction for products with fewer than five reviews). Reviews that are more than 24 months old,
as well as those written by resellers, are completely excluded from the ranking algorithm.
Enterprise Social Software (ESS) refers to enterprise social networking and collaboration tools used in large organizations. They are considered like “LinkedIn for the Enterprise” or “Facebook for the Enterprise.” Web-based technologies offer agile information sharing, integration and emergence capabilities for professionals who look for maximizing productivity, saving time and improving collaboration and transparency. Enterprise Social Software will exist within corporate intranets and interact with other software platforms in the extended enterprise.
ESS must be easy to use and configure. IT Central Station IT and DevOps specialists focus on ESS criteria such as, integrative technical support in aligning prominent open source market tools, and easy functionalities for public APIs. In order to make information more accessible in spite of organizational boundaries, Enterprise Social Software should have good extensibility, SaaS, mobility and web platforms.
Enterprise Social Software should deliver analytics for management. Actionable data and systems should allow multiple points of access and integration. Overall, IT and DevOps need data interaction analysis for both management and the community. Raw data search should be agile. ESS leaders will offer useful integrated and related data to any search. This adds value and ROI to IT professionals.
Organizations have many different needs for ESS. These include enabling workers to search for expertise within an extended enterprise. As organizations grow more geographically spread out and virtualized, ESS helps build team cohesion by allowing people to know about their coworkers. With virtual teams and home-based employees now the norm, having a searchable social network of corporate people is a big help in helping people collaborate. ESS can also help collaboration when it is integrated with productivity software, e.g. when someone makes a comment on a document, a reader can link to their ESS profile and see who has made the comment. Without such a corporate social network, the commenter may remain a mystery.
Enterprise Social Software Reviews
Read reviews of Enterprise Social Software that are trending in the IT Central Station community:
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The collaboration features of SharePoint 2013 are probably the best I have seen in an enterprise product out of the box. Along with the integration of Office and other enterprise solutions, this product cannot be beat in the market currently... more»
The use of the document management features such as versioning, check in and check out, search, managed metadata and other out-of-the-box features help you organize and manage documents easily. Finding documents and being able to track... more»
From my experience, it’s not the product needing improvement, but the way organizations deploy the enterprise solution. When 2007 SharePoint came around, there was no documentation and information given by Microsoft on their website. You were... more»
The best things about Drupal are its extensibility and plug-ability. You can get something going quite fast that’s feasible for clients to see. It has a very good authentication/authorization system. For a few years, the application had a... more»
We have rebuilt a few websites in Drupal. Due to the way Drupal is built, it usually allows us to have new functionality ready in a sprint, where before it could take several months to get into production.
The learning curve is the thing that scares most people away from using Drupal. With Drupal Version 8, it has taken a more standardized way by teaming up with the Symfony framework. This, however, is a double-edged sword. It takes you a step... more»
The ability to control web content within a structured version system and its unique capability to receive extension modules and plugins. The extension power makes this software a great ally for building new systems. I usually see this... more»
Information and content are the key elements. Using Liferay to control our web content allows us to have a centralized information hub. We can discuss, contribute, and review pieces of content as it evolves with time. All this occurs while... more»
Although it has been improving, I cannot shake the feeling that it was released too early. It came with several problems, and new releases came extremely fast to correct the previous ones. Now, in its GA3, the differences are noticeable... more»
* Mostly the documentation management features. * Managing information such as events and announcements, document libraries, picture libraries, using calendars, lists and custom lists. * Sharing files, document storage and retrieval, the... more»
We are now able to organize and control our documentation easily. Versioning, check in, check out and setting permissions for pages and sites enable us to manage our document and picture libraries without a fuss. We can now easily find... more»
SharePoint Designer enables creating workflows easily. However, they produce errors at times. There seems to be glitches which require workarounds to sort out. It is an amazing feature to have because workflows can fully automate processes... more»
* Flexibility to fit our business requirements under many different scenarios, from simple public web sites to customer or distributor portal solutions and intranets. * As a J2EE and open source platform, this product allow us to extend its... more»
A good example in my organization (insurance sector) is that we can implement public, customer, and distributor portals for many countries with different requirements, in many different languages (including Greek or Arabic, flipping the full... more»
* Business centricity with more tools relating to SEO and content targeting, for instance, cookie management to collect web data, etc. * Staging and LARs export/import features. This is always a pain in Liferay with many errors caused mostly... more»
I really like the files and the wikis, since we use that heavily in my department. Throughout the company, obviously there are different advantages for the different departments. Our sales staff is using the Activities to attract various implementation projects starting from the earliest phases in the sales process and all the way through to the delivery/final... more»
Actually, I'm seeing all the previews for the IBM Connections version 6 product and I think a lot of the stuff that we would like is coming out in that version itself. One of our VP of sales has asked for the ability to sync nested folders by using the drag and drop option, and that's going to be in there. There are some of the Community design elements, the top... more»
* Content type definitions: One of the best features of Drupal, and maybe the key differentiator to other solutions, is the way that content is structured and managed. In Drupal Version 8, this was improved. The global process of creating a... more»
The admin interface could be improved. Compared to Version 7, it was a huge improvement. I think it is not enough for current user needs. Creating complex content types) is in progress with the promise to solve that soon in next updates of... more»
* Access to platform resources from all over the world * Blogs * Fast search of employees/groups/ communities/employees’ profiles * Each file entered into the system has a label with the time and the name of the person who uploaded the file *... more»
The most noticeable improvement was in the communication between the R&D department and the service department, who until now had no communication tools, despite having an email. Employees from these departments work on different shifts,... more»
We suggested over 40 improvement of the system in 2014, but nothing has changed in the 4.5 version. After a few months of using the solution, we have prepared document with the biggest failures and features to improve in the system. We have... more»
There are different angles to this question. * As a developer, I like the simple and easy method of customization and development of new modules (portlets). * As a business owner, I like the security it offers along with ready-to-use features... more»
With Liferay, setting up an enterprise portal is very quick and easy. Its faster development methodology helps us to customize Liferay to our needs. For our organization, we have designed modules which help us with employee information,... more»
Technology trends change so quickly that a product has to continuously evolve and improve what it offers. There was a time when Liferay’s documentation was not up to the mark. However, the release of new versions and the setup of... more»
SharePoint's document management and workflow features have proven to be the valuable. We have been able to implement a reliable, easily accessible document library with version control (previously managed manually) and an announcements... more»
SharePoint has streamlined our documentation management process by allowing us to automate several functions. The version control function has been particularly useful, helping us keep detailed records of changes to documentation. This has... more»
I find the search feature in SharePoint foundation to be limited to the basic document properties. This is at odds to the type of customization that you can apply in the library. For example, we added a field to specify the department but... more»
* 3D assets: Repurpose 3D assets to accelerate time to market and save on production costs. Upload, manage, view, and render 3D content created from Creative Cloud or many other popular 3D applications. Easily rotate, zoom, change colors,... more»
With the improvements made in Assets 6.3 for synchronization and accessibility of product data and content records, information can be utilized in a wide range of different channels, including catalogs and other designed documents. Using this... more»
* The product is in constant evolution, with several key areas being improved in each iteration. * The Assets capabilities of AEM 6.3.4 were basic and with troubles to scale, but that has changed significantly in newer versions where the... more»
I have been convinced since the start that Drupal's greatest asset is its community. Drupal's motto is "Come for the software, stay for the community". But the community has, from the start, created modules that are now a deep part of Drupal... more»
By using the open source and free modules provided by the community, you can jumpstart a website project really quickly. You can concentrate on developing the business part specific to the client, bringing the most added value as fast as... more»
The main complaints of the clients or newcomers to Drupal are about the UX of the admin interface. Compared to WordPress, Drupal is hard to use. It is a lot more powerful as a site building tool. In Drupal 8, the UX is now a clear focus with... more»
In general, I find SharePoint to be a very useful tool when it's configured to allow end users a certain amount of flexibility. (In one of my previous assignments, all options were completely locked down. In that kind of configuration, the... more»
In my previous job, I built a site to support the PMO. It consisted of a top level site that gave a view of all projects undertaken by the organization and then individual project sites that were used to manage issues, risks, changes, action... more»
I think that the current version of the product is actually quite good, but it's not always easy to find solid training and reference information, especially from Microsoft. Typically, third parties have better offerings than Microsoft, but... more»
We use SharePoint largely as an internal intranet; users are organized through AD and into their respective teams. Each team is responsible for their own websites and areas and web parts to handle data processing, telemetry/analytics, and... more»
* Ease of use * Out-of-the-box experience * Learning curve For the most part, the tool is useable, but there are many end users who still find it difficult overall. As a developer, I am able to find my way through the interfaces with time,... more»
The ability to have all business owners own, author, and manage content and communications is very valuable. I can use Connections and eliminate use of other software/tools, and it greatly reduces my need for IT support for simple requests.... more»
Prior to our use of IBM Connections, any internal web info had to go through a help desk process. It was time consuming. And the business owner of that info had no control or say of how that info was displayed or organized.
I understand this is about IBM making money. But I want all the features/capabilities in the base package. For example, one thing I don’t have is the IBM Connections full-documentation solution. Or at least greatly reduce it.
* I appreciate the free software. * This gives us the possibility to search deep in the core of the system in case of bugs. * In addition, it enables you to improve the core functionality. This feature also helped the framework to be more... more»
We use Drupal to develop most of our clients' sites because the CMS features and the development framework give us the possibility to expend less time in the repetitive functionality, such as the user login or in the content management... more»
I think Drupal has to improve the UX for some administrative pages, such as the modules list page. When I talk about improvements in user experience of the administration page, specifically in the modules list page, I mean that this page is... more»
* Overall modularity in architecture * OOTB support for SPA * Enhancements in marketing experience: user segmentation, targeting, analytics, single customer view, enhanced UI, and content management capabilities
Considering the overall drive towards providing a digital experience to clients, to provide a connected experience, federated touchpoints, dynamic personalization, customer context and interactions, the product has evolved very strongly from... more»
Aspects of Campaign management and audience targeting is fast maturing, where the experience tracked in online channels are feeding into the offline journeys and influencing the content promoted from that channel and vice versa the learnings... more»
Drupal is not an organization management system. It does not help an organization that way. Though, if I were to add a relation to that, I can say that Drupal comes with a huge community that offers their knowledge openly. Now, their... more»
I am not able to answer this question in a few or a lot of words. Drupal is a system compromised of a lot of modules.There is always room for improvement. The thing is though, that especially since Drupal 8, this is the only thing that it... more»
Real time chat organized into channels with archival and search capabilities was a complete game changer for how I work. HipChat ended up supplanting e-mail in my workflow. With the addition of a custom Bot which interacted through the... more»
The base product of the software as a real time communication tool really helped teams collaborate since we were geographically separated. It made it very easy to interact with remote teams. But the real value was achieved when we hooked up a... more»
The search is terrible. They keep changing how it's integrated with the desktop client which is bad enough, but the results you get back are often poor and makes it very difficult to find "old" things. You might vaguely remember having a... more»
MindTouch provides an easy way to create HTML using an MS Word-like interface. The editor, however, contains advanced, professional features, such as single-sourcing text for multiple chapters that savvy technical writers can take advantage of.
* Workflow: There are status indicators that imply draft -> finished, but they don’t really work that way. * Better support for the contextual hiding of content. Right now, the only filters are pro and non-pro. The user should be able to... more»
What do Atlassian users say about the vendor’s developer tools?
What do current Atlassian users in the enterprise tech community say about the vendor’s various developer tools?
On June 13th 2017, Atlassian announced the launch of 13th 2017, Atlassian announced the launch of Atlassian Stack,... more»
How do enterprise social solutions facilitate better collaboration among employees within an organization?
In their latest enterprise social software reviews, IT Central Station users discuss matters such as documentation features, integration capabilities, scalability, and the conduciveness to... more»
Irina Razinahttp://www.skysignature.com is not a social software but it is however a free... more»
Over the last five years I've supported the adoption of agile principles at portfolio/program and projects level and the redesign and optimization of applications services, architecture, integration and sourcing of a highly dynamic set of initiatives within the IT solutions for energy companies... more>>
Toby Ward is founder and President of Prescient Digital Media. A senior e-business consultant with particular expertise in the area of Internet and intranet planning and communications Toby has worked with many different organizations, spanning many different industries, including Boston... more>>
Dr Ioannis Syrigos is a Computer and Electrical Engineer, an Entrepreneur, co-owner and Managing Director of Stella Novus LTD, an IT consulting company running several individual online projects (Ancient-Origins.net, Members.Ancient-Origins.net, Evolving-Science.com, EnglishWithJo.com and... more>>
Project Manager | Business Consultant | Learning & Development | Managing Partner
Roland Driesen is the founder of Silverside and Connecting Colours and works for both companies hands-on for approximately 120 different organisations throughout EMEA.
With Silverside Roland has more than 18 years of experience in the Enterprise Collaboration market. He has worked as the... more>>
André Horak is an established speaker, consultant and thought leader on Social Business, Social Collaboration and Enterprise Social Networking. He is also an IBM Champion for Social Business - a program which recognises and rewards innovative thought leaders in the IBM community.
André has... more>>
Architect, Developer, and PM in a wide range of IT solutions development projects with strong pre-sales and public speaking experience. Mostly interested in Cloud, Enterprise 2.0 and SOA/EAI solutions implementation using Windows Azure, Microsoft SharePoint and BizTalk Server.
• 20 years in... more>>
Enterprise Social Consultant, Collaboration Services
Niki Burke is consistently recognized for her ability to transform the culture within large organizations by driving the implementation and adoption of collaborative technologies. She has helped increase the productivity and engagement of thousands of employees around the world through her... more>>
I am an experienced consultant focusing with strengths in IBM Collaboration Solutions. I work for an IBM business partner which allows me to work for varying size customers in different industries.
My work consists of 4th line support and on-site customer consulting engagements which includes... more>>
Please free to contact me: firstname.lastname@example.org
Working with enterprises, I help managers, their teams and their people improve their lives and productivity by maximizing the benefits they can realize in their use of the digital resources available to them. This maximization can result in... more>>
Corporate Generalist on IBM Lotus Software Products
Christoph is a IT Consultant at Fritz & Macziol GmbH, an IBM Business Partner in Germany and lives in Bavaria.
He has 14 years experience with the IBM Lotus portfolio (mainly IBM Domino, IBM Connections). He started the OpenNTF... more>>
A recognized industry expert in collaboration technologies, enterprise content management, search and software development. Since SharePoint 2003 release, Marwan has been building SharePoint solutions for a diversity of industry sectors across United Kingdom and Middle East.
Worked for ITWorx... more>>
* 10+ years experience in ICT;
* Successful advising in ICT solutions and platforms (Hard- & Software and Services);
* Helping customers translating needs to solutions;
* Building & enabling successful partnerships;
- Open minded, creative and experienced;
Innovative senior leader with progressively increasing responsibilities in applying and managing Information Technology in a global enterprise, reinforced by education in the computer science, security & privacy and electrical engineering fields. Key areas of Expertise:
IT Program... more>>
Conor brings over ten years of government, education, and social media experience. Conor holds a Master’s in Public Administration from the State University of New York College at Brockport (Magna Cum Laude, 2004) and a Bachelor of Arts in Sociology from the State University College of New York... more>>
As a seasoned professional with a background in software development and project management, I have had extensive experience in management and technology consulting across a wide variety of industries and geographies. For the past several years, I have been working almost exclusively with the... more>>
I do strategies, design and implementation for small businesses systems - all the way from the websites to the back end systems - helping businesses to get the most out of the technology they use or implement new technology.
I'm a problem solver and an enthusiast for all things web and tech... more>>
Otto Foerg is a Lotus/IBM collaboration and messaging expert with more than 25 years of professional experience as an architect, administrator, consultant, developer and certified instructor.
In 2000 he extended his professional experience to the web application platform IBM WebSphere... more>>
Appassionato di innovazione e non solo dal punto di vista tecnologico o comunque tecnico, ho ricercato negli anni le modalità più efficaci per organizzare, formare e motivare le persone a dare il meglio di sé ed essere partecipi ai cambiamenti continui del mercato, dei prodotti e delle... more>>
I have worked as a software developer, application support analyst, systems administrator, test automation engineer, release manager and application lifecycle management consultant.
AREAS OF EXPERTISE:
Visual Studio Team Foundation Server
Visual Studio Application Lifecycle... more>>
Andornot is a small consulting company, based in Vancouver, serving the needs of libraries, archives, museums and other cultural institutions.
We design and develop innovative information management solutions using tools such as Inmagic DB/TextWorks, WebPublisher PRO and Genie, Apache Solr,... more>>
Jacob is the principal and co-founder of Chess Media Group, a management consulting and strategic advisory firm on the future of work and collaboration. With offices in the Bay Area and Vancouver, Canada, Jacob and his team work with some of the world’s largest and forward thinking companies on... more>>
Chris is responsible for the health of Habanero's client relationships and works with a team of consultants to drive sales in Western Canada. Since 2001, Chris has helped develop Employee Portals to help people and organizations thrive.
Specialties:SharePoint, collaboration, Intranet planning... more>>
Digital veteran with a unique blend of strategic and hands-on experience gained both in-house and in agencies.
Expert in digital and social media strategy, measurement, marketing and crisis management.
Natural ability to see quickly what works and what doesn't, and recommend strategies and... more>>
CEO of iTech-Ed Ltd. IBM Champion 2009-2015. Popular blogger and speaker. Editorial Director of the Arcati Mainframe Yearbook (www.arcati.com). Chair of the Virtual IMS user group (www.fundi.com/virtualims) and the Virtual CICS user group (www.fundi.com/virtualcics). Was Editorial Director for... more>>
A communications professional with over seven years’ in-house experience gained in the UK and Australia. I have diverse experience in both external and internal communications within the travel, property, FMCG and health industries, most recently in organisations going through large-scale change.... more>>
Highly successful track record of delivering salesforce.com within sales, marketing and customer service sectors. Experienced in delivering both the technology enablers and the busines change required for benefit realisation. MBA, Prince II and MSP Practitioner accreditation. Salesforce.com... more>>
Sally has 20 years' experience in global organisational change, customer service excellence and technology deployment within a range of industries. She has long been an advocate of Cloud Computing, recognising the powerful combination of effective technology, streamlined business processes and... more>>
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