We performed a comparison between monday.com and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Shared boards help entire teams to plan out campaigns with ease and clarity."
"Since Monday is so flexible, it allows us to maintain projects in our own way."
"The subitems make it crystal clear what tasks are done, in progress, or complete."
"The most valuable aspects of the solution include the charts which are very useful for the reports."
"The reminder function and tagging function work really well."
"Monday.com is a very organized and easy-to-use tool."
"The feature I have found most valuable is the automation aspect."
"You can create a group of tasks and can write down sub-tasks under each task."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"The performance is good."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"The feature I find the most valuable is the one that lets you see how much time has been used in processing a ticket. This allows us to better monitor performance."
"The stability is excellent. ServiceNow is one of the leading platforms when it comes to stability."
"The resource manager is useful."
"The product is quite convenient and user-friendly."
"You don't need a lot of plugins."
"The inbox and notifications section is not great, therefore, we don't use the comments field to communicate with each other."
"It would be great to have more options on the form for external use, and an easier exporting option for client answers (rather than copying and pasting from each section)."
"The exporting function could be improved to offer more raw data instead of being formatted like the online view."
"I would like to see Monday.com create a Work Package Template which could be created and adjusted as per each project but could also be amended via an app on site should this be required."
"We have difficulties playing with automation."
"For others who have more varied assignments, some of which require collaboration with other team members, they might find Monday insufficient."
"We'd like to see less downtime."
"Sometimes the limit of parts on a board (500 units) can inhibit growth."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"ServiceNow needs to invest more in integration. That's the only thing. It could always extend its portfolio a little bit."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The only issue for us is the pricing. It’s quite high in comparison with the competition."
"ServiceNow Strategic Portfolio Management could improve by having more Agile features. Other solutions, such as Rally have more."
"The setup is a bit complex. It depends on the organizational needs, and sometimes, we make customizations based on those needs."
"The price is too high."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
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monday.com is ranked 1st in Project Portfolio Management with 222 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. monday.com is rated 9.4, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and SAP CRM, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Asana. See our ServiceNow Strategic Portfolio Management vs. monday.com report.
See our list of best Project Portfolio Management vendors and best Project Portfolio Management vendors.
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