We performed a comparison between monday.com and Vtiger CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to see the physical status of a single team without having to drill down to the task level is very valuable."
"I’ve found the ability to build dashboards through integrating information from various boards most helpful to ensure the right information is being communicated to leaders and other groups."
"Monday.com is effortless to use. You can customize it to adapt to your needs and work style. The product is beautiful and intuitive, which makes the work enjoyable."
"When you have a tool that anybody can use from all devices, it spares some time so that you could do and handle way more things."
"File upload and communication save hunting for messages or files across devices and shared areas."
"The time savings alone is worth every penny and man-hour it took settings up the business profile."
"The most valuable aspect is tagging certain employees for certain tasks."
"We also love that Monday talks with Mailchimp so we can always stay connected with people."
"The most valuable feature of Vtiger CRM is automation."
"The fact that we can build our own modules on the solution is really quite attractive, and it's not overly complex."
"A part that could be improved is notifications, as we receive quite a lot of them. We struggled to limit the number of emails that we were not part of... If we could mute emails for projects that we are only following but not necessarily working directly on, that would make a huge difference."
"The tablet display is confusing and difficult to use."
"It would be beneficial to consider incorporating features that enhance the platform's customization capabilities in the next release."
"We'd like more automation."
"I would like the web-based app to be able to switch between different accounts. The mobile app can switch between accounts pretty easily, but with the web-based app, you have to log out and log back in to do it."
"monday.com could benefit from deeper integration with other products that are prevalent within the industry, such as Google Sheets, HubSpot, social media platforms, and various ad services."
"I would love to be able to have a chat option with Monday.com's IT so that if I'm looking to add a new view or experience to our planning boards, they could easily talk me through the best option."
"We need the product to keep adding automation - specifically more subitem automation."
"The mobile design could improve in Vtiger CRM. It could be more user-friendly."
"If you make a drop-down list of something, it doesn't automatically alphabetize the drop-down list. You have to manually go and drag items up and down and alphabetize them yourself."
monday.com is ranked 1st in CRM with 222 reviews while Vtiger CRM is ranked 31st in CRM with 3 reviews. monday.com is rated 9.4, while Vtiger CRM is rated 7.6. The top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". On the other hand, the top reviewer of Vtiger CRM writes "A modular, easy-to-use solution that needs to improve support and include automation". monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Microsoft Project, whereas Vtiger CRM is most compared with Odoo. See our Vtiger CRM vs. monday.com report.
See our list of best CRM vendors and best Project Portfolio Management vendors.
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