Most Helpful Review
Use MSP360 Backup? Share your opinion.
Find out what your peers are saying about MSP360 Backup vs. N2WS Cloud Protection Manager and other solutions. Updated: September 2020.
441,726 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"If you have a fair amount of experience with NetApp, you can work on it very easily."
"The most valuable feature is the ease of file storage."
"If anything happens, their technical support will come onsite and fix it."
"ONTAP has been very stable for us, specifically in the cloud environment. It allows us to have high availability as well as standalone systems if that's what we want within our specific workloads. Also, on-premise has been a very stable environment. We have very few outages and when we do, we work with support to get systems back online in a timely manner."
"The ability for our users to restore data from the Snapshots is very valuable."
"Its functionality and technical support are adequate to help prevent failure due to errors."
"SnapMirror helps mirror metadata and data volumes between endpoints in a data fabric."
"The FlexClones make all the management easier for us."
"The solution is simple to use and easy to configure."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."
"The backup and recovery are the most valuable features. So, our developers can work with confidence."
"The recovery time is fantastic and proven. Also, by providing a simple interface, the solution lowers the cost."
"Provides easy, one-click functionality and flexible backup policies and schedules for AWS workloads."
"The backup and restore functionality is very easy to use and manage."
"The product is successful with the SMB market."
"When it comes to support provided by NetApp, they have room for improvement. Every time we go through their support, we end up answering the same routine questions."
"The data tiering needs improvement. E.g., moving hard data to faster disks."
"I would like to have more management tools. They are difficult to work with, so I would like them to be a bit more user-friendly."
"The key feature, that we'd like to see in that is the ability to sync between regions within the AWS and Azure regions. We could use the cloud sync service, but we'd really like that native functionality within the cloud volume service."
"I would like to see them improve the perspective of start and search in the panels. This would allow for better visualization of the contents that are captured in the tool."
"The navigation on some of the configuration parameters is a bit cumbersome, making the learning curve on functions somewhat steep."
"The only issue we had lately was that outside our VPC we could not reach the virtual IP, the floating IP. I heard that they have fixed that..."
"Scale-up and scale-out could be improved. It would be interesting to have multiple HA pairs on one cluster, for example, or to increase the single instances more, from a performance perspective. It would be good to get more performance out of a single HA pair."
"The graphics are looking a bit old and should be updated."
"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
"The UI is a little dated and hard to use. Some of the buttons are a bit small. You have to go into the menu to get the settings you want."
"More documentation would be helpful, especially some step-by-step documents for recovery scenarios."
"Additional features I would like to see are the ability to restore to different vendors, AWS and Azure, and/or the ability or take the information out of the AWS cloud."
"The GUI could be slightly improved."
"It's a global feature that the customer thinks they don't have enough tools to manage, to copy, to delay, and to classify the object file in the backup directory. So they need more tools to manage files in object directory."
Pricing and Cost Advice
"Purchasing through the AWS Marketplace was good, but it was a test system, not a real purchase."
"We purchased the product directly from NetApp."
"The deal with the seller was acceptable; the pricing is reasonable."
"The AWS consumer-based pricing model makes it easy for developers to use their credit cards to spin up virtual servers immediately."
"Compared to other storage vendors, NetApp, is not always able to compete with their pricing. Yet, we acknowledge the ease of use ONTAP brings with the AWS integration."
"They allow a special price if you are working closely with them. Since we have a lot of NetApp systems, we got some kind of discount. That's something they do for other customers, not just for us. The price was fair. In addition to the licensing fees, you're paying Amazon for your usage..."
"The standard pricing is online. Pricing depends. If you're using the PayGo model, then it's just the normal costs on the Microsoft page. If you're using Bring Your Own License, which is what we're doing, then you get with your sales contact at NetApp and start figuring out what price is the best, in the end, for your company."
"In addition to the standard licensing fees, there are fees for Azure, the VMs themselves and for data transfer."
Information Not Available
"The purchasing process through the AWS Marketplace is easy. Just click the button."
"The pricing and licensing on AWS is fine, because you can do it for smaller tiers depending on your number of instances, so it's not that scary."
"AWS adds more features and offer things for free, or cheaply. Therefore, we will be evaluating AWS Data Lifecycle Manager, because it will probably do backups. Thus, make sure the product that you are using is competitive or adds more value than AWS."
"It's very economical and worth the cost."
"It has very good pricing per instance and comes with three options, for both small and large environments, to fit your needs."
"The price is not cheap, nor is it costly."
Questions from the Community
Top Answer: The solution’s unified file and block-storage access across our infrastructure is invaluable. Without it, we can't do… more »
Top Answer: Our licensing costs are folded into the hardware purchases and I have never differentiated between the two.
Top Answer: I suspect ONTAP will just end up being a portion that runs on StorageGRID. Ultimately, everything will be object-based… more »
Top Answer: The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup… more »
Top Answer: As for what can be improved, some reports could be simplified so that you know how much backup you have done and what… more »
Top Answer: Our primary use case is that we have our confidential data which remains locally on the tape. But the public information… more »
Top Answer: The product is successful with the SMB market.
Top Answer: The channel is prioritizing the SMB market - on the small and medium business. Overall, the product is successful with… more »
Top Answer: In terms of what can be improved, the problem is not on the feature. The problem we have found is the network because… more »
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Also Known As
|ONTAP Cloud, CVO, NetApp CVO||Cloudberry Backup|
The leading enterprise-grade storage management solution, delivers secure, proven storage management services and supports up to a capacity of 368TB. Software service supports various use cases, such as: File shares and block-level storage serving NAS (NFS, SMB / CIFS) and SAN (iSCSI) Disaster Recovery, Backup, and Archive DevOps Databases (SQL, Oracle, NoSQL) Cloud Volumes ONTAP is offered in a standard single-node configuration or in a High Availability (HA) configuration.
MSP360™ Managed Backup Service (MBS) is a data backup solution for managed service providers and IT departments who require centralized job management, monitoring, reporting, and licensing control. It allows you to leverage AWS, Microsoft Azure, Google Cloud, B2, Wasabi cloud storage to drive more revenue, more margins and make your customers happy.
MSP360™ offers all of the features you would expect in backup software, including, image-level backup, file-based backup and even support for Microsoft SQL Server and Microsoft Exchange.
With Cloud Protection Manager, you get an enterprise-class solution purpose-built for the AWS cloud that provides full support for EC2/EBS, RDS, RedShift, & Aurora.
Take Control with Unified Cloud Storage
Sign up for a 30-day trial to see how Cloud Volumes ONTAP can help you optimize cloud storage costs and performance, while enhancing data enterprise-grade protection, security, and compliance - wherever your data lives.
Learn more about MSP360 Backup
Learn more about N2WS Cloud Protection Manager
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Computer Software Company7%
Computer Software Company35%
Comms Service Provider14%
Computer Software Company43%
Comms Service Provider11%
Real Estate/Law Firm6%
Computer Software Company32%
Real Estate/Law Firm8%
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