Compare New Relic APM vs. Oracle Real User Experience Insight

New Relic APM is ranked 5th in Application Performance Management (APM) with 16 reviews while Oracle Real User Experience Insight is ranked 18th in Application Performance Management (APM) with 2 reviews. New Relic APM is rated 8.6, while Oracle Real User Experience Insight is rated 9.0. The top reviewer of New Relic APM writes "We have been able to proactively identify failures before they happen". On the other hand, the top reviewer of Oracle Real User Experience Insight writes "Good availability, a simple initial setup, and is easy to upload to the cloud". New Relic APM is most compared with Datadog, Dynatrace and Splunk, whereas Oracle Real User Experience Insight is most compared with Dynatrace, Splunk and New Relic APM. See our New Relic APM vs. Oracle Real User Experience Insight report.
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Most Helpful Review
Find out what your peers are saying about New Relic APM vs. Oracle Real User Experience Insight and other solutions. Updated: January 2020.
390,232 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.As soon as it monitors all our systems and is integrated with PagerDuty, the operations team just needs to wait for alerts on their cellphones to fix things.They have baseline level alerting.We detect issues using dashboards that we built on New Relic.Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful.New Relic has helped us in terms of the optimizing our print and loading times.It is a software solution as a service, so I don't have to manage it on-premise.

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The availability of the solution is its most valuable aspect. I can also Google anything I want and upload it on the cloud. I can do that using the mobile app. It is very helpful.The most valuable feature is the ability to Drill down to webpage actions.

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Cons
I would like to see the company implement the AI auto-baseline feature which Dynatrace has.I would like if it could have predictive analysis. Today, we only have the option to configure thresholds.I would like an infrastructure network that provides real-time views, showing the issues.Compared to their competitors, they are missing some features at the moment.The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka.I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues.I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts.

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It would be nice if the solution could be integrated with Outlook. If I'm signing any quotation, any proposal, or any of my communications, I should be able to update that Oracle application as well.The application resource usage has increased due to using RUEI.

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Pricing and Cost Advice
Pricing is better with New Relic APM than Dynatrace.The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools.The detection piece of it brings us a big return on investment.The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing.Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace.The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good.The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers.We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us.

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Use our free recommendation engine to learn which Application Performance Management (APM) solutions are best for your needs.
390,232 professionals have used our research since 2012.
Ranking
Views
16,090
Comparisons
11,949
Reviews
16
Average Words per Review
416
Avg. Rating
8.5
Views
560
Comparisons
292
Reviews
2
Average Words per Review
285
Avg. Rating
9.0
Top Comparisons
Compared 24% of the time.
Compared 22% of the time.
Compared 14% of the time.
Also Known As
New Relic MobileOracle Real User Experience Insight, Oracle RUEI
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New Relic
Oracle
Overview

New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.

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Learn more about New Relic APM
Learn more about Oracle Real User Experience Insight
Sample Customers
Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and ZenefitsHover Automotive India, Chhattisgarh Infotech and Biotech Promotion Society, Daelim Industrial, MakeMyTrip, Acorn Paper Products Company, KEC International, Ministero del Lavoro e delle Politiche Sociali, The Qatar Olympic Committee
Top Industries
REVIEWERS
Financial Services Firm20%
Media Company13%
Software R&D Company11%
Comms Service Provider7%
VISITORS READING REVIEWS
Software R&D Company27%
Financial Services Firm10%
Comms Service Provider8%
Media Company7%
No Data Available
Company Size
REVIEWERS
Small Business38%
Midsize Enterprise30%
Large Enterprise33%
VISITORS READING REVIEWS
Small Business17%
Midsize Enterprise12%
Large Enterprise71%
No Data Available
Find out what your peers are saying about New Relic APM vs. Oracle Real User Experience Insight and other solutions. Updated: January 2020.
390,232 professionals have used our research since 2012.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.