Nintex Process Platform vs ServiceNow Orchestration comparison

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Nintex Logo
3,507 views|1,765 comparisons
90% willing to recommend
ServiceNow Logo
2,743 views|1,749 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Nintex Process Platform and ServiceNow Orchestration based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Nintex Process Platform vs. ServiceNow Orchestration Report (Updated: March 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It's easy to learn. However, there is very little content available for the Nintex also, but they are providing their own documentation and all. So, it's easy to learn also.""It is very easy to create and deploy. I am very happy with how user-friendly Nintex Workflow is.""The technical support is very good.""This tool is really helpful in reducing a lot of manual work. Its drag and drop components help to create a workflow faster than SharePoint Workflow Designer.""The Vizio-style designer that runs in the browser is, to me, by far the most valuable feature of the solution. It means that the customer doesn’t have to install any client tools to create powerful workflows.""I think that it adds value to any organization, mainly in terms of business applications where you need workflows.""Our solutions using Nintex has been most successful in automating HR processes because it allows you to easily and rapidly build solutions that conform to the unique business processes for each entity.""It is very easy to use."

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"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge.""The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations.""It's scalable.""The solution effectively automates business processes.""The product has a flexible interface for development.""It's probably the best product out there.""Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time.""Great with IT processes and business processes."

More ServiceNow Orchestration Pros →

Cons
"Nintex seems to be very server intensive. It is one of the reasons that we are moving to a different product on the SharePoint 2016 platform.""K2's support for DevOp team corporations is weak.""Difficult to include external partners with the solution deployed on-premise.""I think it was lacking a little bit in its multiple in-house processes and other processes. So there is a little bit of a gap in collaboration.""User interface could use some improvement. Perhaps integration with Visual Studio or SharePoint Designer would be useful.""There have been some glitches, and the workflow fails frequently.""The cost of the solution is high and has room for improvement.""Built-in reporting on-prem is limited and clunky at best."

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"We cannot perform GUI automation using the tool.""I would like a user experience module to be added.""There can be gaps in integration.""From my space, the only thing that I can say is the spinning up with Google Cloud Services.""Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades.""Efficiency of some features could be improved.""There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly.""ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to include improvements in a similar manner that they did in Sweden."

More ServiceNow Orchestration Cons →

Pricing and Cost Advice
  • "Nintex products are expensive, but valuable. Licensing in on-premise was historically based on a perpetual model, where you’d license per Web front-end. However, they are switching exclusively to a consumption (subscription) model, where you purchase the number of workflows you think you’ll use in your environment, and can scale up from there."
  • "Offering a licensing model that allows for multiple small workflows would be a huge improvement to an already great platform."
  • "Our maintenance costs are reduced."
  • "The annual support costs are expensive."
  • "Comparatively, it's expensive."
  • "We pay on a yearly basis. It's my understanding that we pay approximately $11,000/year."
  • "The initial investment in K2 is heavy. Currently, the expenditure is $28,000 for a year. After we go to the cloud, it is going to be per seat and probably cheaper. Currently, there are unlimited users."
  • "There is an initial fee when purchasing and a fee for maintenance afterward."
  • More Nintex Process Platform Pricing and Cost Advice →

  • "In terms of price, this solution is at the higher end of what you'll find."
  • "This is an expensive product, but it is the best in the market considering the features and lack of competitors."
  • "ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
  • "The solution is costly and orchestrations are very expensive."
  • "It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
  • "The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
  • "It is not very expensive."
  • More ServiceNow Orchestration Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
    Top Answer:The solution doesn’t have an extra fee. We are compatible with the package.
    Top Answer:The solution does not integrate with many platforms.
    Top Answer:The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in… more »
    Top Answer:The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to… more »
    Top Answer:ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to… more »
    Ranking
    8th
    out of 66 in Process Automation
    Views
    3,507
    Comparisons
    1,765
    Reviews
    17
    Average Words per Review
    484
    Rating
    8.1
    13th
    out of 66 in Process Automation
    Views
    2,743
    Comparisons
    1,749
    Reviews
    8
    Average Words per Review
    470
    Rating
    8.4
    Comparisons
    Also Known As
    K2 blackpearl, K2 Five, Nintex Workflow
    Learn More
    Overview

    Discover, automate, and optimize your business processes with the Nintex Process Platform. This powerful and user-friendly platform offers comprehensive process automation and intelligence. Easily discover, map, and manage your processes, automate workflows, eliminate paper forms, and accelerate tasks with RPA bots. Collaborate with your team using Nintex Automation Cloud Services and optimize your processes through data-driven insights. Monitor and analyze your processes to identify and address issues, and make updates based on data for continuous improvement. Achieve process excellence with the Nintex Process Platform.

    ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

    Sample Customers
    SEA Corp, Omnicom Group, Verizon, STIHL
    experian, BEACHBODY, HealthPartners, Banosoft
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    Manufacturing Company15%
    Energy/Utilities Company15%
    Insurance Company10%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Financial Services Firm13%
    Manufacturing Company8%
    Insurance Company6%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company14%
    Government9%
    Insurance Company8%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise14%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise63%
    REVIEWERS
    Small Business27%
    Midsize Enterprise18%
    Large Enterprise55%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise11%
    Large Enterprise72%
    Buyer's Guide
    Nintex Process Platform vs. ServiceNow Orchestration
    March 2024
    Find out what your peers are saying about Nintex Process Platform vs. ServiceNow Orchestration and other solutions. Updated: March 2024.
    768,886 professionals have used our research since 2012.

    Nintex Process Platform is ranked 8th in Process Automation with 21 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Nintex Process Platform is rated 8.0, while ServiceNow Orchestration is rated 8.2. The top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, Pega BPM and ARIS BPA, whereas ServiceNow Orchestration is most compared with Camunda, IBM BPM, Control-M, BMC TrueSight Orchestration and F5 BIG-IQ. See our Nintex Process Platform vs. ServiceNow Orchestration report.

    See our list of best Process Automation vendors.

    We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.