We performed a comparison between OpenText Silk Central and TestRail based on real PeerSpot user reviews.
Find out what your peers are saying about OpenText, Microsoft, IDERA and others in Test Management Tools."The stability of this solution is very good. In our experience it is approximately ninety-nine percent."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"I use the solution for test management."
"The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition."
"The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful."
"The feature that I have found most valuable is the dashboard."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"The integration with Jira and the ability for extra configurations are the most valuable features."
"We would also like to manage the integration testing end-to-end."
"Better prediction of text."
"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."
"TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."
"TestRail by Gurock could improve by adding a defect management module tool. It would add a lot of value if I want to install it and I don't have Jira or an isolating team. For example, if I am providing a service it's separated from the development team, it then would be better to have defect management included with the test management. However, as it is now I need to be integrated with Jira or another defect management tool to complete the testing process."
"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
"TestRail should improve its pricing."
"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."
"It would be nice if they would add an export to Word."
Earn 20 points
OpenText Silk Central is ranked 20th in Test Management Tools while TestRail is ranked 3rd in Test Management Tools with 21 reviews. OpenText Silk Central is rated 7.8, while TestRail is rated 8.0. The top reviewer of OpenText Silk Central writes "We have many possibilities to customize the utilization and we can also work easily at database level for custom reporting and to manage additional information and integration". On the other hand, the top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". OpenText Silk Central is most compared with OpenText ALM / Quality Center and Zephyr Enterprise, whereas TestRail is most compared with Zephyr Enterprise, Tricentis qTest, TFS, Tricentis Tosca and Sealights.
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