We performed a comparison between TestRail and Tricentis qTest based on real PeerSpot user reviews.
Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature that I have found most valuable is the dashboard."
"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
"Integration with Confluence and JIRA."
"The solution is very stable. We've never had any issues with it."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"You don't need to follow complex procedures to create a test run, test case, etc."
"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."
"I use the product to create test cases and share them with my team and manager."
"Works well for test management and is a good testing repository."
"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."
"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."
"I like the way it structures a project... We're able to put the test cases into qTest or modify something that's already there, so it's a reusable-type of environment. It is very important that we can do that and change our test data as needed..."
"What I found most valuable in Tricentis qTest is that it doesn't require installation. You use it through the URL. It also has an excellent reporting feature."
"Being able to log into Defects, go right into JIRA, add that defect to the user story, right there at that point, means we connect all of that. That is functionality we haven't had in the past. As a communication hub, it works really well. It's pretty much a closed loop; it's all contained right there. There's no delay. You're getting from the defect to the system to JIRA to the developer."
"I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."
"The solution's real-time integration with JIRA is seamless."
"This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this."
"TestRail should improve its pricing."
"Reporting could be more flexible regarding repeating reports."
"The reports should be more user-friendly."
"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."
"The platform needs improvement regarding performance and creating links."
"I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were."
"It would be nice if they would add an export to Word."
"Reporting shouldn't be so difficult. I shouldn't have to write so many queries to get the data I'm looking for, for a set of metrics about how many releases we had. I still have to break those spreadsheets out of there to get the data I need."
"I wouldn't say a lot of good things about Insights, but that's primarily because, with so many test cases, it is incredibly slow for us. We generally don't use it because of that."
"Tricentis qTest's technical support team needs to improve its ability to respond to queries from users."
"The support for Tricentis qTest has room for improvement. The response could be better."
"The installation of the software could be streamlined. We pay for the on-premise support and they help us a lot, but the installation is something which is very command-line oriented."
"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."
"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."
"I really can't stand the Defects module. It's not easy to use. ALM's... Defects Module is really robust. You can actually walk through each defect by just clicking an arrow... But with the qTest Defects module you can't do that. You have to run a query. You're pretty much just querying a database. It's not really a module, or at least a robust module. Everything is very manual."
TestRail is ranked 3rd in Test Management Tools with 21 reviews while Tricentis qTest is ranked 6th in Test Management Tools with 16 reviews. TestRail is rated 8.0, while Tricentis qTest is rated 8.4. The top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". On the other hand, the top reviewer of Tricentis qTest writes "Puts all our test cases in one location where everyone can see them. qTest also allows the segregation of different types of Testing". TestRail is most compared with Zephyr Enterprise, TFS, Tricentis Tosca, Sealights and PractiTest, whereas Tricentis qTest is most compared with Tricentis Tosca, OpenText ALM / Quality Center, Zephyr Enterprise, TFS and Panaya Test Dynamix. See our TestRail vs. Tricentis qTest report.
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