We performed a comparison between Oracle WebCenter and SAP Jam based on real PeerSpot user reviews.
Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management."You can move workloads in between sub-servers so that you don't overload a portion of the server."
"WebCenter's interface is very user-friendly."
"Oracle integrates well with other products to cover Big Data."
"Integration within the solution is very good."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"A great solution for storing and searching large volumes of documents with easy access."
"One notable feature is the "improvement training," which allows you to define groups, facilitate information sharing, enable participant rating, and establish rankings. This enables you to identify which participants are actively engaged and sharing information and which ones are less active."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"I would like them to add more Web 2.0 features."
"The speed of the backup should be enhanced."
"WebCenter requires a lot of design effort to upload content to our regular system."
"This solution needs to support translation into the Arabic language."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"Its functions need more stability."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"I'm hopeful for more integrations with SAP JAM in the future."
Oracle WebCenter is ranked 20th in Customer Experience Management with 12 reviews while SAP Jam is ranked 7th in Enterprise Social Software with 5 reviews. Oracle WebCenter is rated 7.0, while SAP Jam is rated 8.4. The top reviewer of Oracle WebCenter writes "Has a user-friendly interface but performance is not up to scratch". On the other hand, the top reviewer of SAP Jam writes "A powerful tool for managing subscriptions within the organization". Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Liferay Digital Experience Platform, whereas SAP Jam is most compared with SharePoint, Yammer, Adobe Experience Manager and Microsoft 365 Business.
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
