We performed a comparison between Palo Alto Networks VM-Series and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very, very easy to use."
"The most valuable feature is the VDOM, which allows the customer to have multiple firewalls in a single campus."
"This solution has helped our organization by having strong functions and a reliable firewall."
"The next-generation firewall is great."
"I'm pretty happy with its reliability. It is also very scalable."
"The initial installation is very straightforward."
"The most valuable features of Fortinet FortiGate are the ability to work in proxy mode, which other solutions, such as Palo Alto cannot. There are some features that are better that come at no extra license or subscriptions cost, such as basic SD-WAN. The DLT is useful, other solutions have the same feature too, such as Palo Alto."
"Easy to implement, and it is also reliable."
"What I like about the VM-Series is that you can launch them in a very short time."
"It is nice to have a rock solid security platform that we can count on."
"The most valuable features are web control and IPS/IDS."
"It gives us the ease that we are secure. We have set up the proper things that help make our data safe."
"The Palo Alto VM-Series is nice because I can move the firewalls easily."
"It scales linearly with load and no issues."
"The most valuable features of the solution are its stability, ease of implementation, ease of operation, and security."
"Palo Alto Networks VM-Series is easy to maintain...From a security point of view, I find Palo Alto Networks VM-Series to be a better product compared to the other solutions in the market."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"Once you have Zscaler running you have access to configure it however you want."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"It is a stable solution."
"The visibility and log availability offered are highly valued for troubleshooting purposes, and this is a key factor driving customer interest in the firewall module."
"The solution offers good sandboxing."
"Zscaler Cloud Firewall understands the applications in the current generation and adapts to the present generation cloud applications."
"The product’s firewall and VPN package are fantastic compared to any other solution."
"They should improve high CPU and memory usage that occurs."
"Bandwidth usage in reporting could be improved for Fortinet FortiGate."
"Technical support is good but the response time could be faster."
"The security of Fortinet FortiGate could improve."
"I think they need to improve more in order to be a competitor with the leaders of the field."
"We had some issues in the beginning while setting it up, but after doing the firmware update, it is working fine."
"Lacks training for new features."
"The support is the main thing that needs to be improved."
"It would be helpful if we had a direct number for the support manager or the supporting engineer. That would be better than having to email every time because there would be less wait."
"I would like to see a more thorough QA process. We have had some difficulties from bugs in releases."
"I would like a way to do everything programmatically, or be able to copy the configs from different prices at different levels."
"The product could provide protection above Layer 3, which gets into the application layer and provides better visibility into those aspects of application security."
"At the beginning of the implementation, we had some difficulties with the scripts, but Palo Alto Networks support together with a local partner finally fixed it."
"On the cloud side, they need to come up with more HA solutions to support the multi-region."
"Palo Alto Networks VM-Series needs to improve its order process."
"The solution needs to improve its visibility. It's not straightforward to use. Understanding the policies, authorizations, and initializing features requires careful review. The product needs to offer proper training."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"Because it's on cloud, it doesn't allow application of extra settings."
"Its technical support services could be better."
"When it comes to customer support, there is room for improvement in Zscaler's service."
"Instead of the standard license, they should certainly provide customers with the visibility to access and view the logs."
"Data Leak Prevention is only for web filtering and there is no protection for email."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"The issue right now is probably that Zscaler is not providing web browser isolation. Another solution, Menlo, offers this. For one customer, we had to send traffic to Menlo to do the isolation for us. It was requested by the customer so that they could integrate any iframe. Zscaler needs to add this type of feature in their next release."
Palo Alto Networks VM-Series is ranked 10th in Firewalls with 53 reviews while Zscaler Cloud Firewall is ranked 23rd in Firewalls with 15 reviews. Palo Alto Networks VM-Series is rated 8.6, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Palo Alto Networks VM-Series writes "Many features are optimized for troubleshooting real-time scenarios, saving a lot of time". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Palo Alto Networks VM-Series is most compared with Azure Firewall, Fortinet FortiGate-VM, Cisco Secure Firewall, Palo Alto Networks NG Firewalls and Juniper SRX Series Firewall, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, Palo Alto Networks NG Firewalls, Cisco Secure Firewall, OPNsense and Sophos XG. See our Palo Alto Networks VM-Series vs. Zscaler Cloud Firewall report.
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