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Pega CRM vs Pobuca Connect comparison

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Pega CRM

Read 10 Pega CRM reviews
574 views|423 comparisons
100% willing to recommend
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Pobuca Connect

154 views|110 comparisons
Comparison Buyer's Guide
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Pega CRM and Pobuca Connect based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
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768,740 professionals have used our research since 2012.
Featured Review
Anonymous User
Great flexibility with useful locking mechanism for multiple users to work on a case concurrently
Pega has given us flexibility and its locking mechanism enables multiple users to work on the same case seamlessly. You are notified when changes... Read more →
Use Pobuca Connect?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "It is expensive."
  • "We have numerous uses of the solution in our organisation. Almost 72 applications are integrated with Pega CRM, and some of them are shutting down for various reasons including the high licensing costs. There is a strong focus in the market and offices on cost reduction."
  • "The pricing is on the higher side."

    • More Pega CRM Pricing and Cost Advice →

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    Comparison Review
    Paul Parisi
    Fast to build simple to medium complexity solutions

    What is our primary use case?

    Process Automation and Forms Digitisation, implementation of organisational wide processes rather than use of COTS.

    How has it helped my organization?

    Appian was not selected by any of the organisations I've worked with to date for production use.

    What is most valuable?

    Form building capabilities and well thought out process modelling are key points to this product.

    What needs improvement?

    Support for complex models really needs significant improvement Flexibility in the architecture is not there Management or reusable assets is extremely limited and poorly designed Business rules are not aligned to industry best practices Authoring tool slow to use resulted in limitations on how quickly solutions can be built Integration to project SDLC (such as testing methods, build systems etc needs work)

    For how long have I used the solution?

    Trial/evaluations only.

    What do I think about the scalability of the solution?

    This product is targeted to mid size companies and not highly scalable complex processes.

    How are customer service and support?

    Customer Service: Average, although a small responsive team Appian has been fast growing stretching their ability to service customer needs. Technical Support: Reasonable, stronger than say IBM or Oracle technical support but it is still critical to engage in a full POC activity with this product to ensure it fits your needs before proceeding with an implementation. The…     Read more →
    Questions from the Community
    What do you like most about Pega CRM?
    Top Answer:One of the most valuable features of Pega CRM for our team's productivity is its ease of setup, thanks to its configuration-driven approach.
    Read all 7 answers   →
    What needs improvement with Pega CRM?
    Top Answer:There is room for improvement and further enhancement in the stability capabilities. I think there's potential for enhancement in the support system provided. It would be beneficial to enhance the… more »
    Read all 7 answers   →
    What is your primary use case for Pega CRM?
    Top Answer:There are numerous use cases tailored for customer retention and customer acquisition. These scenarios often come with pre-configured visual logic, with the flexibility to adjust them to fit specific… more »
    Read all 7 answers   →
    Ask a question

    Earn 20 points

    Ranking
    14th
    out of 169 in CRM
    Views
    574
    Comparisons
    423
    Reviews
    8
    Average Words per Review
    725
    Rating
    8.1
    47th
    out of 169 in CRM
    Views
    154
    Comparisons
    110
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    Chordiant
    Pobuca
    Learn More
    Pega
    Video Not Available
    SiEBEN
    Overview
    Pega BPM streamlines your operations so you can reduce costs and improve business agility. Pega is recognized by leading analyst firms as the most comprehensive and unified BPM platform.

    Pobuca Connect-Connect with your business contacts

    Pobuca Connect is a cloud app that turns your multiple and non-connected business contact lists into one unified company address book which is easy to access from everywhere and ready to share with co-workers or business associates. It also boasts the built-in Pobuca Bot, your very own virtual assistant helping you keep business contacts up-to-date and always accessible.

    Benefits:
    - Organize your contacts
    Separate personal from business contacts. Pobuca Connect enables you to keep a neat business address book and avoid any unnecessary mix-up.

    - Access business contacts everywhere
    Search for names or organizations and get all their contact details instantly. Update your business contact lists by scanning business cards or grabbing email signatures and sync all your devices (desktop, mobile, web, outlook) to be automatically updated with the latest info.

    - Use Pobuca Connect in your cloud ecosystem
    Integrate Pobuca Connect with any of your business software or cloud solution, such as O365, CRM, Email marketing tools, Single Sign-on solutions.

    -Stay secure and GDPR compliant
    Protect your valuable information by controlling who has access to what. Also, note that Pobuca Connect is fully GDPR-compliant, since your data protection and privacy is a top priority to us. We don’t keep any copies of your contact lists and if you delete the app, your data is permanently deleted too.

    - Manage your everyday workflow with Pobuca Bot, your virtual assistant
    Use the built-in Pobuca Bot to search and update all these contact details of your co-workers, business associates and organizations that are stored in Pobuca Connect. You can find Pobuca Bot, your virtual assistant, at desktop app, Outlook add-in, on Facebook Messenger and Skype.

    Read our Privacy & Security policy

    Download for:

    Sample Customers
    The State of Maine, Aegis, Aegon, AIG Japan, ING
    Some of our users: Knotel, NCS Mena, Doukas school  People who love Pobuca are saying: "Pobuca has a dual purpose for us: it organizes our company's address book, and automates the onboarding process of new employees regarding the contact details sharing of employees and customers." - Lykiardopoulos Miltos, IT Manager @ Panathinaikos FC "Pobuca helped us to link our customers' contact details with their organizations in a shared contact list, more organized. Now all the field engineers have access to customers' info when they are about to visit them."  - Sophia Vachari, Operations Manager @ Vatis  
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm24%
    Computer Software Company15%
    Real Estate/Law Firm6%
    Government6%
    No Data Available
    Company Size
    REVIEWERS
    Midsize Enterprise20%
    Large Enterprise80%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    No Data Available
    Buyer's Guide
    CRM
    March 2024
    Download Free Report
    Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM. Updated: March 2024.
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    768,740 professionals have used our research since 2012.

    Pega CRM is ranked 14th in CRM with 10 reviews while Pobuca Connect is ranked 47th in CRM. Pega CRM is rated 8.0, while Pobuca Connect is rated 0.0. The top reviewer of Pega CRM writes "Case management feature is valuable but the pricing is expensive". On the other hand, Pega CRM is most compared with Pega Robotic Process Automation, Microsoft Dynamics CRM, Siebel CRM, Genesys Cloud CX and HubSpot CRM, whereas Pobuca Connect is most compared with .

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.