We performed a comparison between TestRail and Tricentis qTest based on real PeerSpot user reviews.
Find out in this report how the two Test Management Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."You don't need to follow complex procedures to create a test run, test case, etc."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"This is a user friendly solution."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"The feature that I have found most valuable is the dashboard."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"The product helps us create test cases and reports."
"I found the reporting aspect to be the most valuable as it provided a comprehensive overview of the efforts needed and the workload for individual tests."
"The most valuable feature is reusing test cases. We can put in a set of test cases for an application and, every time we deploy it, we are able to rerun those tests very easily. It saves us time and improves quality as well."
"UI and UX are pretty easy to understand without much of a problem."
"The solution's real-time integration with JIRA is seamless."
"The main thing that really stuck out when we started using this tool, is the linkability of qTest to JIRA, and the traceability of tying JIRA requirement and defects directly with qTest. So when you're executing test cases, if you go to fail it, it automatically links and opens up a JIRA window. You're able to actually write up a ticket and it automatically ties it to the test case itself."
"Works well for test management and is a good testing repository."
"qTest helps us compile issues and have one place to look for them. We're not chasing down emails and other sources. So in the grand scheme of things, it does help to resolve issues faster because everyone is working off of the same information in one location."
"The JIRA integration is really important to us because it allows our business analysts to see test results inside the JIRA ticket and that we have met the definition of "done," and have made sure we tested to the requirements of the story."
"TestRail should improve its pricing."
"The reports should be more user-friendly."
"The platform needs improvement regarding performance and creating links."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."
"There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum."
"I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were."
"It would be nice if they would add an export to Word."
"We feel the integration between JIRA and qTest could be done even better. It's not as user-friendly as qTest's other features. The JIRA integration with qTest needs to mature a lot... We need smarter execution with JIRA in the case of failures, so that the way we pull out the issues again for the next round is easy... Locating JIRA defects corresponding to a trait from the test results is something of a challenge."
"Could use additional integration so that there is a testing automation continuum."
"The user interface has a somewhat outdated design, which is certainly an area that could be improved."
"I would really love to find a way to get the results, into qTest Manager, of Jenkins' executing my Selenium scripts, so that when I look at everything I can look at the whole rather than the parts. Right now, I can only see what happens manually. Automation-wise, we track it in bulk, as opposed to the discrete test cases that are performed. So that connection point would be really interesting for me."
"qTest offers a baseline feature where you can only base sort-order for a specific story or requirement on two fields. However, our company has so many criteria and has so many verticals that this baseline feature is not sufficient. We would want another field to be available in the sort order."
"The Insights reporting engine has a good test-metrics tracking dashboard. The overall intent is good... But the execution is a little bit limited... the results are not consistent. The basic premise and functionality work fine... It is a little clunky with some of the advanced metrics. Some of the colorings are a little unique."
"You can add what I believe are called suites and modules. I opened a ticket on this as to what's the difference. And it seems there's very little difference. In some places, the documentation says there's no difference. You just use them to organize how you want. But they're not quite the same because there are some options you can do under one and not the other. That gets confusing. But since they are very close to the same, people use them differently and that creates a lack of consistency."
"As an admin, I'm unable to delete users. I'm only able to make a user inactive. This is a scenario about which I've already made a suggestion to qTest. When people leave the company, I should be able to delete them from qTest. I shouldn't have to have so many users."
TestRail is ranked 2nd in Test Management Tools with 21 reviews while Tricentis qTest is ranked 6th in Test Management Tools with 16 reviews. TestRail is rated 8.0, while Tricentis qTest is rated 8.4. The top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". On the other hand, the top reviewer of Tricentis qTest writes "Puts all our test cases in one location where everyone can see them. qTest also allows the segregation of different types of Testing". TestRail is most compared with Zephyr Enterprise, TFS, Tricentis Tosca, Sealights and PractiTest, whereas Tricentis qTest is most compared with Tricentis Tosca, OpenText ALM / Quality Center, Zephyr Enterprise, TFS and Panaya Test Dynamix. See our TestRail vs. Tricentis qTest report.
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