We performed a comparison between Salesforce Einstein Analytics and ThoughtSpot based on real PeerSpot user reviews.
Find out in this report how the two BI (Business Intelligence) Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have found the scalability to be very good."
"Transparency is the most valuable feature of this solution."
"Salesforce Einstein Analytics is a simplified CRM. It's integration is good."
"The out-of-the-box features are good for companies that want to try analytics and data science interventions."
"It is a comprehensive solution. It has everything in it. I can easily find what I need."
"The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to be crucial in the next four to five years. It's the future of our operations. Integrating other systems and conducting campaigns is easy. The solution relies heavily on AI."
"Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well."
"Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics."
"ThoughtSpot takes the modifying of existing reports out of our hands."
"I like ThoughtSpot's search capabilities. You can also create custom analytics even if you aren't an experienced data analyst. We have users with no data analytics experience making some of the dashboards we've created, copying components, and customizing them to their specific use cases."
"It is easy to set up the solution."
"The scalability is good."
"I would say the return on investment is good. Whatever we invested, we got results. We have been finding it easy to use and onboard new use cases."
"It's easy to drill down or expand data to get more details right out of the box."
"The ability to do ad hoc explorations of data has been most valuable."
"The initial setup was very straightforward."
"If a user leaves your organization, you shouldn't lose the visibility of all of the records."
"Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data."
"All of the timesheets and appraisal management I have not been happy with. There should be some improvements. For example, as a management team, our managers do not have access to see a summary report, such as who is on leave today or how many hours each person logged in. You have to get into individual users and see. You cannot see a summary report, the reporting is missing. There should improve the reports."
"They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope."
"If I could improve Tableau CRM I would make it as powerful as Tableau. Tableau CRM is more integrated and it's on the web, but it has less functionality. It is lacking functionality at this time."
"Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets."
"There are some offerings like Sales Cloud, Service Cloud, and Marketing Cloud that have very useful online learning options. There need to be more avenues for self-learning with this particular solution. That would be useful."
"The price of Salesforce Einstein Analytics is quite a bit expensive for the region of Mexico. I think the price of the product could be better."
"I would like to see more flexibility in adding the pins. Currently, we have four different sizes in which I can add pins, but I would like to be able to resize my pins."
"The dashboards could give you more ability to fine tune the appearance. You get a great deal more control over how something looks in Power BI than you do in ThoughtSpot."
"ThoughtSpot is a fairly new product, so some usability aspects aren't as mature as we'd like them to be. One example is their organizational methodology, like how objects are organized in their dashboards inside the product. They're all on a flat list, which works if you've got five or 10 dashboards. However, it's insufficient when you're a large enterprise with multiple groups looking at the same dashboards. It isn't organized well."
"If I want to order columns, this feature is not there."
"The one area of the solution that I do hear needs improvement is on the visualization front."
"In terms of features, I'd like to be able to pivot data - for example, going from rows to columns. It's not easy to do."
"A customized visualization is lacking in this product."
"The most difficult thing I found is that it only deals with the files and does not have direct connectivity to databases."
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Salesforce Einstein Analytics is ranked 11th in BI (Business Intelligence) Tools with 18 reviews while ThoughtSpot is ranked 15th in BI (Business Intelligence) Tools with 8 reviews. Salesforce Einstein Analytics is rated 8.2, while ThoughtSpot is rated 7.6. The top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". On the other hand, the top reviewer of ThoughtSpot writes "You can drill down into any data right out of the box, with a straightforward deployment, and great support". Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer, whereas ThoughtSpot is most compared with Tableau, Microsoft Power BI, Looker, Amazon QuickSight and Mode Analytics. See our Salesforce Einstein Analytics vs. ThoughtSpot report.
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