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Most Helpful Review
Find out what your peers are saying about Microsoft, Tableau, Oracle and others in Business Intelligence (BI) Tools. Updated: May 2021.
479,323 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It is solid and stable.""The common metadata environment means that the entire organisation has the same definition of core measures rather than these being derived in spreadsheets or specific reports.""The solution's user security is extremely effective. You can profile very well. All the users and all the functionality is protected and that includes information and data segregation.""It provides flexibility for creating reports. It is very good for creating highly-complex reports. I like this solution because when I buy BusinessObjects, it comes with many components, such as reporting, dashboard, and data visualization tools. Its performance is good. It is running on top of SAP BW and SAP HANA.""It is stable and robust. It has pretty direct integration with SAP ERP. It is easy to use.""The setup is pretty easy. It's not hard at all.""If I were to compare it with Power BI and I wanted to build proper well-formatted reports, BusinessObjects Business Intelligence does that much better. Power BI is just getting into that space. They've concentrated more on visualization, which is what the SAP Lumira does. With Web Intelligence, you are able to build reports that users can interact with. They can also do a lot of querying themselves. It is robust in terms of security and integration. It is also quite scalable.""SAP BusinessObjects Business Intelligence Platform is definitely scalable."

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"I find Crystal Reports very easy to use, even for a non-technical person.""The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report."

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Cons
"Over the years, the product tends to rename and rebrand itself and change its direction. This is a deficit of the solution.""This solution is complex to configure and administer.""The self-service area, or dashboard, needs some improvement. While the reporting itself is great, the dashboard and Analytics Cloud are not user friendly.""Its data visualization tool is not as good as Power BI and Tableau. Currently, for data visualization, you need to spend more money to buy another solution such as Power BI or Tableau. It is also very hard to integrate it with other third-party solutions. Its integration with other solutions should be improved.""Its price should be better. It is expensive and not cost-effective. It should also be improved in terms of end-user experience. It requires further improvements for usability and ease of use. It should have more dashboarding metrics and much faster integration with ERP so that when you double click, you can instantly see the scenario-based result.""The UI could be updated a bit.""I don't like the fact that I have to use two tools. Web Intelligence is good for reporting and all kinds of stuff, but I would rather have one product. All the reporting features of Web Intelligence should be developed within Lumira. A lot of predictive abilities have been brought into the cloud version of SAP Analytics. It would be nice to see a lot of newer technologies and AI. Predictive capabilities are becoming a little more standard. Instead of having to get another model, we are just looking for one solution to deal with analytics including predictive.""There should be more integration with other platforms."

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"There could be improvements made to the analytics capabilities.""A real improvement would be a simpler system that allows users to play with the visualization without needing specialized skills and code."

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Pricing and Cost Advice
"Its price is fair.""It is not cost-effective. It is expensive.""I have always found SAP BI to be expensive. It is expensive even when you compare SAP BI Cloud with Microsoft Power BI. Power BI is probably around $9.99 per month, and the cheapest SAP BI is around $20, which is double. In terms of price, Power BI is definitely a lot better. If you have budget issues, you may want to go for Power BI."

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"This product costs a lot of money."

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Questions from the Community
Top Answer: There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I would recommend as follows:  1) If you have legacies of SAP, Oracle  - look for SAP… more »
Top Answer: If doing a technical comparison, Lumira (SAP's visual tool) isn't bad but the market share in this space is going to Tableau and Qlik both of which are strong in the visual side of BI. Most Business… more »
Top Answer: To share a metadata service layer, you don't need to add a user or write a SQL query. Instead, you can present a raw database to your end user.
Top Answer: This was a good platform when it first came out but right now, it has become a complicated behemoth. These days, things are a little more dynamic and you really need a platform where you can change… more »
Top Answer: We are a software development company and we have a lot of experience with different tools, including SAP Crystal Reports. This product is one that we have implemented in different hospitals. We have… more »
Top Answer: The most valuable feature is that from a user's point of view, it is easy to use and requires just a simple click to generate a report.
Ranking
Views
11,973
Comparisons
9,402
Reviews
11
Average Words per Review
624
Rating
8.4
9th
out of 49 in Reporting Tools
Views
2,374
Comparisons
1,935
Reviews
2
Average Words per Review
920
Rating
8.0
Popular Comparisons
Also Known As
SAP BusinessObjects BI Platform, SAP BusinessObjects, Business Objects
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Overview

The SAP® BusinessObjects™ Business Intelligence (BI) platform is a flexible, scalable information infrastructure that helps you more easily discover and share insights for better business decisions. The integrated, unified infrastructure enables scalability from one to many tools and interfaces on premise, in the cloud, or as a hybrid approach.

Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format. 

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Sample Customers
SRAM, Kennametal, Fairfax Water, British American Tobacco, Velux, and FedEx.
City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP
Top Industries
REVIEWERS
Healthcare Company15%
Manufacturing Company12%
Energy/Utilities Company12%
Consumer Goods Company9%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider15%
Financial Services Firm9%
Manufacturing Company6%
REVIEWERS
Healthcare Company19%
Financial Services Firm16%
Government9%
Computer Software Company9%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider13%
Government12%
Media Company6%
Company Size
REVIEWERS
Small Business32%
Midsize Enterprise18%
Large Enterprise50%
REVIEWERS
Small Business29%
Midsize Enterprise29%
Large Enterprise42%
Find out what your peers are saying about Microsoft, Tableau, Oracle and others in Business Intelligence (BI) Tools. Updated: May 2021.
479,323 professionals have used our research since 2012.

SAP BusinessObjects Business Intelligence Platform is ranked 5th in Business Intelligence (BI) Tools with 11 reviews while SAP Crystal Reports is ranked 9th in Reporting Tools with 2 reviews. SAP BusinessObjects Business Intelligence Platform is rated 8.4, while SAP Crystal Reports is rated 8.0. The top reviewer of SAP BusinessObjects Business Intelligence Platform writes "Once you are stable on a BusinessObjects release, it is worth staying there for a while". On the other hand, the top reviewer of SAP Crystal Reports writes "Offers a good user experience that can export reports to different platforms, but it requires a specialized skillset to develop them". SAP BusinessObjects Business Intelligence Platform is most compared with SAP Analytics Cloud, Microsoft BI, Oracle OBIEE, Qlik Sense and Domo, whereas SAP Crystal Reports is most compared with Microsoft BI, TIBCO Jaspersoft, Oracle OBIEE, Tableau and Windward Core.

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We monitor all Business Intelligence (BI) Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.