We performed a comparison between Trellix Endpoint Security and SentinelOne Singularity Complete based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trellix Endpoint Security users like the ePolicy Orchestrator, the solution’s robust central management console. SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. Trellix could improve by reducing resource usage, enhancing stability, and making the solution more user-friendly. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration.
Service and Support: Some users say Trellix support is helpful and responsive, while others believe there is room for improvement in communication and resolution times. Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency.
Ease of Deployment: Setting up Trellix Endpoint Security is simple if the user has some expertise. Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team.
Pricing: Trellix Endpoint Security’s pricing is considered flexible, competitive, and about average compared to other solutions. Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives.
ROI: Users reported saving time by implementing Trellix Endpoint Security. SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransomware attacks. Other users noted its valuable dashboard data and low CapEx requirements.
Comparison Results: Based on user feedback, SentinelOne Singularity Complete is the preferred choice compared to Trellix Endpoint Security. Users find the setup process of SentinelOne to be simple and low-maintenance. The product's ability to detect and handle threats effectively is highly praised, along with its autonomous threat mitigation capabilities. The pricing is considered fair and competitive, and users believe the return on investment is substantial. Furthermore, customers appreciate the excellent customer service and support provided by SentinelOne, with the technical support team being particularly responsive and helpful.
"The visibility into threats that 365 Defender provides is really good. You get a full review of your security system and what can be improved. In the Microsoft 365 Defender portal the first page gives you a really big summary of which security policies you are following and what can be improved."
"The incident threat response and its ability to facilitate effective remediation against threats are the standout features."
"Microsoft 365 Defender is a stable solution."
"We are able to consolidate licences and make use of many Microsoft products using this solution. If we have any Microsoft customers, we encourage them to use this solution for enterprise defence."
"Microsoft 365 Defender is simple to upgrade."
"Microsoft Defender XDR is scalable."
"Within advanced threat hunting, the tables that have already been defined by Microsoft are helpful. In the advanced threat hunting tab, there were different tables, and one of the tables was related to device info, device alert, and device events. That was very helpful. Another feature that I liked but didn't have access to was deep analysis."
"I like 365 Defender's advanced threat hunting. The dashboard is user-friendly with templates for site policies, etc. The most important use case is evaluating the risk links and applications."
"We are able to write some custom rules on SentinelOne."
"Sentinel One has improved our organization by protecting the environment we are working in."
"The product is a lighter client. Our previous solution ran heavy on the workstation and caused performance issues."
"The rollback feature is the most valuable aspect of the solution."
"Our organizational risk has been reduced."
"I work in vulnerability management, and for me, at the moment, its automation is most valuable. For the SOC team, incident visibility would be most valuable, but for me, it is automation."
"The most valuable feature of SentinelOne is the EDR functionality. We are protected against threats, such as ransomware."
"The solution is both stable and scalable."
"The product helps us by contacting us if there are any virus attacks on our system."
"We receive good protection with this solution."
"I like trap prevention DNS and threat prevention."
"I have found many of the features to be useful."
"It also allows multifunctionality within a single platform."
"Their malware detection rate is excellent for all type of devices and the anti-theft products are good and easy to use."
"There is a new feature where you can set thresholds for all the CPU consumption allowing for no consumption on the servers when the scans happen. It is a separate plugin or addon, and if we have it on all the virtual machines it automatically checks the resources, and based on that, it will schedule the scans. That is something that I have not seen in other antivirus solutions, such as Symantec."
"The manageability of the product itself is its most valuable aspect. You have the underlying EPO, and on top of it, you can deploy the various components as you require. This is unlike other solutions like Symantec where you have to deploy everything or nothing. With this solution, you can choose to only deploy antivirus or only deploy a firewall, or only something else. I choose the components and that deployment is done through EPO. It makes manageability very flexible."
"Advanced attacks could use an improvement."
"Offboarding latency should be reduced. Even after a device has been successfully offboarded using a particular offboarding script, it still shows up as onboarded."
"For some scenarios, it provides good visibility into threats, and for some scenarios, it doesn't. For example, sometimes the URLs within the emails have destinations, and you do get a screenshot and all further details, but it's not always the case. It would be good if they did a better job of enabling that for all the emails that they identified as malicious. When you get an email threat, you can go into the email and see more details, but the URL destination feature doesn't always show you a screenshot of the URL in that email. It also doesn't always give you the characteristics relating to that URL. It would be quite good if the information is complete where it says that we identified this URL, and this is what it looks like. There should be some threat intel about it. It should give you more details."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"Microsoft 365 Defender does not have a unique package with emerging endpoint security technologies, such as EDR and XDR."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"Because of the training model, Defender XDR's automatic response sometimes blocks legitimate users and activities. Also, the UI sometimes responds slowly."
"The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about."
"Some reports could be better."
"One way to improve and get additional benefits would be for SentinelOne to host the updated installer files for us, rather than us having to download and host them ourselves."
"I would like to see a better mobile app so that I could look through my phone at the alerts and not have to go to the website. They should make it a little more mobile-accessible."
"If they can extend their product further on the DLP side of it so that I don't have to have another agent run exclusively for DLP production, that would be ideal."
"There aren't enough reporting capabilities for decision-makers."
"The solution should include USB blocking for specific machines."
"If there is a vulnerability that we know about, I search for that vulnerability—for example, Adobe. There are different versions of Adobe, but I'm not able to compile them into one report. I have to create separate reports for those versions."
"The solution consumes a lot of end user memory and CPU. Trellix doesn't really focus much on the anti-malware side."
"The solution should provide a more easy way to uninstall it on specific stations."
"Its pricing needs to be improved."
"While we are pleased with the endpoint solution, there should also be a separate one for the firewall."
"The vendor should simplify the way they bundle the products because it's very hard to explain to customers what products contain which features."
"The user interface could be improved by making it more user-friendly. There are multiple solutions and there is no clear line differentiating all of them. There is a centralized console where we manage everything but most of the administrators feel a little confused when it comes to managing multiple products from a single place."
"It didn't work well for some of the use cases. We have different use cases for each entity. Their support is also not good and needs improvement."
"We would like to see all the features available on cloud."
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SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews while Trellix Endpoint Security is ranked 12th in Endpoint Protection Platform (EPP) with 94 reviews. SentinelOne Singularity Complete is rated 8.8, while Trellix Endpoint Security is rated 8.0. The top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Datto Endpoint Detection and Response (EDR), whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and ESET Endpoint Protection Platform. See our SentinelOne Singularity Complete vs. Trellix Endpoint Security report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Extended Detection and Response (XDR) vendors.
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