We performed a comparison between SolarWinds Web Help Desk and UserVoice based on real PeerSpot user reviews.
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SolarWinds Web Help Desk is ranked 18th in Help Desk Software with 6 reviews while UserVoice is ranked 18th in Customer Feedback Management. SolarWinds Web Help Desk is rated 7.6, while UserVoice is rated 8.6. The top reviewer of SolarWinds Web Help Desk writes "Has good search functionalities but the interface feels clunky". On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". SolarWinds Web Help Desk is most compared with ServiceNow and ManageEngine ServiceDesk Plus, whereas UserVoice is most compared with .
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