We performed a comparison between Sophos Email and Trend Micro Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The product is not resource-intensive."
"The basic features are okay and I'm satisfied with the Defender."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Does a thorough job of examining email and URLs for malicious content."
"The deployment capability is a great feature."
"Good VIP protection, time of click protection and the Sandstorm feature."
"The tool's most valuable feature is the anti-spam detection filter. Its threat email intelligence features help to identify email data."
"The solution protects users from phishing links and spam."
"When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC."
"Sophos Email provides both inbound and outbound filtering."
"The anti-malware, risk scanning has been pretty spot on."
"I have found Sophos Email to be scalable."
"Sophos Email is a stable solution."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"It does a good job of ensuring users are not compromised via email."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"The best features are that it is very convenient to configure new rules onto it and it gives very good insight on what has entered my system and what the email security solution has taken action upon."
"The interface is really good."
"The most valuable features of the solution are spam protection and email continuity."
"Trend Micro constantly releases new versions and patches based on evolving needs."
"Trend Micro has inter-domain security features that solutions from other vendors like Forcepoint lack."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft Defender for Office 365 should be more proactive."
"I'd like some additional features any product can give me to protect our environment in a better way."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The product could include all the essential features and capabilities, similar to the on-premise, server-based version."
"The solution has not found a way to block certain kinds of phishing emails."
"Lacks visibility into spam emails."
"I would like to see improvements in the initial setup process, ensuring better compatibility with diverse customer infrastructures."
"The solution should be able to support the cloud environment."
"Enhancing rule creation and customization features would provide users with greater control over their email security settings."
"The solution's technical support is slow and unresponsive. You need to book time in order to get support."
"It was sometimes hard to find the settings in the solution's interface."
"The tool's dashboard is old."
"I would like to see more integration of Trend Micro Email Security with different platforms."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"The only negative thing about Trend Micro Email Security is its price. It could be less expensive."
"The product must provide better customization features."
"The initial setup was straightforward. This is a virtual appliance, it takes a short time to deploy the solution. However, it is not difficult if you understand the technology. You must have good knowledge of the email security area to set up the product correctly. There are many features in this solution and a high risk of having mistakes with the configuration."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"There needs to be more documentation for the product."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Sophos Email is ranked 10th in Email Security with 25 reviews while Trend Micro Email Security is ranked 8th in Email Security with 22 reviews. Sophos Email is rated 8.0, while Trend Micro Email Security is rated 8.0. The top reviewer of Sophos Email writes "Ensures that there is maximum security enabled for our communication processes". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection, Barracuda Email Security Gateway and TitanHQ SpamTitan, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Trellix Collaboration Security. See our Sophos Email vs. Trend Micro Email Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
