Symantec Data Loss Prevention Reviews

Symantec Data Loss Prevention is the #1 ranked solution of our top Data Loss Prevention tools. It's rated 3.9 out of 5 stars, and is most commonly compared to Forcepoint Data Loss Prevention - Symantec Data Loss Prevention vs Forcepoint Data Loss Prevention

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Shayanthan Karunaharan
Reseller
Engineer - Information Security at a tech services company with 11-50 employees
May 13 2019

What is most valuable?

They have a feature on the management side called the document indexer. If you have a unique document with many near-identical versions, which have one or several values that change, while the rest of… more »

How has it helped my organization?

Another unique feature which I have found is a solution that we needed for one of our customers. They provided laptops at one of their facilities. Their users had administrator access, but the company… more »

What needs improvement?

Each company is used to working their own way because they invested in developers and they worked with their project team already. We have worked on some projects and got feedback from the customer… more »

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, Symantec DLP works with Oracle Database. Oracle Database licensing is much more expensive than other databases. That might be a drawback for customers. The pricing is on a yearly… more »

What other advice do I have?

My advice is that the DLP solution is the emerging platform in the world at the moment. First, we had to get some idea on how data works at the customers: data in motion, data in rest, data traveling… more »

Which other solutions did I evaluate?

We had a partnership with Symantec so we didn't use any other solution because we signed an agreement with them and we started deployment with the customer. We evaluated the system with the customer… more »
Real User
‎Head: Group Legal at Optiflex
Aug 28 2019

What is most valuable?

I'm able to track everyone who is trying to send information outside the environment and to know if they are not supposed to be sending it. I'm also able to see the people who are accessing or maybe try to access the information they are… more »

What needs improvement?

The backend side of the server needs improvement. In a majority of cases, most of the companies are using DLP for endpoint sessions, where you have a user that might be communicating information outside of the company. However, they forget… more »

What's my experience with pricing, setup cost, and licensing?

Licensing depends on how you plan your deployment. If you have carefully planned it and you've already looked at the storage capacity and how it's going to grow over a period of two to five years, then you'll hardly have any problems or… more »

Which solution did I use previously and why did I switch?

I previously used McAfee DLP at a different company. I'm not sure what my current organization used previously.

What other advice do I have?

We are using the on-premises deployment model. I would advise others that the solution does need careful planning before attempting an implementation. I would rate the solution nine out of ten.
Find out what your peers are saying about Broadcom, Forcepoint, Digital Guardian and others in Data Loss Prevention. Updated: September 2020.
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Rahul-Ranjan
Real User
System Administrator at a tech services company with 1,001-5,000 employees
Mar 27 2019

What is most valuable?

In DLP one of the most valuable features is that you can check attachments. In addition, it gives me the data such that, if someone is using a browser and email, I'm able… more »

How has it helped my organization?

Previously, what was happening was that anyone could send any data outside. We now know who is sending what data and where. We can then question them: "Why have you sent… more »

What needs improvement?

Symantec customer support is very bad. We are finding delayed response if the macOS is updated. They need to make sure their solution is compatible. Also, if any data at… more »

What's my experience with pricing, setup cost, and licensing?

I wasn't involved in the pricing negotiations but from what I know the pricing is good, it's not too expensive. If you negotiate you can get a good price.

Which solution did I use previously and why did I switch?

This is the first product of its kind for us. Nobody seemed to know much about this product but we figured out how to use it, and the vendor gave us training, so we have… more »

What other advice do I have?

We have around 1,500 users in HR, admin, the finance department, and IT. For maintenance of the solution we have two people. It's covering all users at the moment so there… more »

Which other solutions did I evaluate?

We evaluated multiple solutions, such as McAfee.
KIRANNOEL
Consultant
Principal Consultant at Design Consulting Inc
Apr 01 2019

What is most valuable?

The synchronize application detection policies have been very good. We are able to use it with the cloud service connectors and manage it on the cloud.

What needs improvement?

We want a more proactive reporting structure. Have a regular newsletter or report to the implementers, letting them what is going on in the market. It should contain case studies and use cases. There… more »

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive and not pricey. We also receive corporate discounts.

Which solution did I use previously and why did I switch?

We did not have a solution previous to Symantec.

What other advice do I have?

We plan to increase our usage of this type of product since our clientele is increasing in numbers.

Which other solutions did I evaluate?

Initially, when checked out quite a few products, like Trend Micro, we found this product to be the most user-friendly. Right now, their roadmap is not very visible, so we are trying out McAfee… more »
Ahmed Raafat
Real User
IT Security Engineer at a tech services company with 1-10 employees
Jul 18 2019

What is most valuable?

The features I like most about this solution is the endpoint modules because it gives us the protection we need.

What needs improvement?

I do have a problem with the database. It uses the Oracle database and sometimes this causes some problems. I would prefer it to use the MS SQL database because it has a more stable connection than the Symantec database.

Which solution did I use previously and why did I switch?

I used Forcepoint DB and the McAfee DB. I implement all of them, so I didn't switch.

What other advice do I have?

I would recommend others to read the manual carefully before they start implementing it because it explains every small detail on how it works. I will rate it a nine out of ten.

Which other solutions did I evaluate?

I compared this solution with Cisco Stealthwatch. And I work on solutions like Forcepoint DP too. But I prefer Symantec DLP and I usually recommend this solution first when a client asks about the different options. It is, however, the more… more »
Real User
Manager Cyber Forensic at a financial services firm with 51-200 employees
Jul 12 2020

What is most valuable?

The dashboard, management section, and reporting are good.

What needs improvement?

We are having support issues. We had local support but since the acquisition, the support is now only five teams. It is very difficult to log in to create a support ticket because no one is available to support our queries. In India, it's especially needed. It has some feature deficiencies, as well… more »

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

What other advice do I have?

Technical support is very poor. I am frustrated and irritated by the issue, so it is difficult to offer advice or recommend this solution. If someone would ask me if they should implement this solution, I would have to say no, only because of the support issue. It is a very big concern. I would rate… more »
Badrul Hisyam Jamil
Real User
Assistant Manager at AmBank Group
Mar 10 2020

What is most valuable?

The solution is very easy to use. We find the product is easy to manage and maintain. Their dashboard is very good. It allows us to see everything on the system and provides a good overview. Overall, it's a very good product.

What needs improvement?

Generally, we're not seeing any places for improvement at the moment. The solution doesn't integrate well with other products. We're not sure if there was an issue or a bug on the system recently because as of right now if someone sends out a compressed encrypted file, the DLP won't scan it. The menus need to be updated.

What other advice do I have?

We're just a customer. We aren't a Symantec partner or reseller. We recently upgraded to version 15. We like the solution. Currently, there are no plans to switch to a different product. I'd recommend the solution to other organizations. I'd rate it eight out of ten overall.
Divyang P
Reseller
Senior Cyber Security Consultant at Infosec Ventures
Mar 27 2019

What is most valuable?

* The administration part is pretty simple. * Detection is pretty accurate.

How has it helped my organization?

We are able to contain our confidential data in our environment. Previously, we had no controls placed on our documentation.

What needs improvement?

They could improve the predefined reports because they don't have much information. We would like detailed reports. If they could include the same features for their… more »

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing are based on per user endpoints.

Which solution did I use previously and why did I switch?

We were not using a solution before Symantec DLP.

What other advice do I have?

Determine what data you want to protect before implementing this solution.

Which other solutions did I evaluate?

We did not evaluate other solutions.
See 4 More Symantec Data Loss Prevention Reviews

What is Symantec Data Loss Prevention?

Keeping sensitive corporate information safe and compliant has never been easy. But today, you’re faced with a totally new set of data protection challenges. Sensitive information is leaving the safety of your corporate network as more employees share files over consumer cloud storage services and access those files on their own mobile devices. The number of targeted cyber attacks continues to grow, as cybercriminals develop effective new methods for defeating traditional security measures and stealing corporate information. And as all of these factors converge, it becomes increasingly difficult to manage corporate information and protect it against loss and theft. 

Symantec Data Loss Prevention (DLP) provides a comprehensive approach to information protection that embraces today’s cloud- and mobile-centered realities. With DLP, you can:

• Discover where data is stored across all of your cloud, mobile, network, endpoint, and storage systems

• Monitor how data is being used, whether your employees are on or off the network

• Protect data from being leaked or stolen—no matter where it’s stored or how it’s used

Also known as
Symantec DLP
Symantec Data Loss Prevention customers

Hadassah University Hospital, Her Majestys Government (HMG), United Kingdom, Hitachi Consulting Software Services India Pvt Ltd., Hua Nan Bank, Hyundai Department Store Group,
JW Marriott Hotel Seoul, Lake Health, McCann Erickson Israel, Molina Healthcare Inc., PGi, Quilvest Switzerland Limited, State of Nevada Public Employees Benefits Program, Symantec Corporation (Enterprise Security), The Royal Liverpool and Broadgreen University Hospitals NHS Trust, The Royal Liverpool and Broadgreen University Hospitals NHS Trust (DLP), The Saudi Industrial Property Authority, TSO cloud, Visa, Yunnan Power Grid Company

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