We performed a comparison between TIBCO BusinessWorks and Zapier based on real PeerSpot user reviews.
Find out in this report how the two Cloud Data Integration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup of TIBCO BusinessWorks was straightforward since we have used the solution in our organization for a long time."
"One of the most valuable features is data transformation. We have some legacy systems which are in old technology, like SOAP, whereas the new ones are in REST. So we use BusinessWorks to transform data from one format to another, from SOAP to REST."
"The most important thing is that it is easy for developers to work with."
"Good performance and reliability."
"Areas for improvement would be the cloud fitness of the product and the ease of migrating to newer versions."
"It is very stable. It is a market leader, and it has connectors to many of the legacy systems. It also has enterprise cloud connectors."
"The most valuable feature is the integration."
"The most valuable features are the stability and the time to market."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"Zapier luckily has a wide range of integrations, I would say."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
"The solution is a SaaS and does not require a complex setup."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"Zapier is a really good tool for connecting multiple different platforms and data sources. For example, with Quickbase, I can easily integrate data from other sources like AWS or task-tracking platforms such as ClickUp or Asana."
"The most valuable feature of Zapier is it saves me time doing repetitive tasks."
"Improve Business Studio's stability to further minimize development time."
"Scaling with the solution is costly because if we need to scale up, we have to buy more memory. That means more money. Solutions like Camel or Pulsar come with built-in options to scale horizontally, vertically, region-wide or country-wide."
"Cloud fitness is lacking"
"The cost has room for improvement."
"Its price can be improved. For medium enterprises, it is a very expensive tool. In the market, you won't get many resources for this solution. You won't find many developers in the market very easily. The latest version of TIBCO (6.4 or 6.x) is not very stable. It has got many issues. We have raised this with TIBCO, and they are taking a lot of time to come up with a fix, which is making us move away from this product. Some of the performance-tuning aspects are also missing in version 6. They should provide performance-related fixes, which will be helpful for the customers. If you are migrating from the current version to the container-supported version, it is quite expensive. The product has evolved, but it is very pricey. That's one of the challenges. They have provided all the features that are there in other products, but this is a platform upgrade. The platform has completely been changed from 5.x to 6.x, and we can't use the same environment. We can't run both versions on the same server as VM. The development environment is entirely different. In version 5.x, there was a proprietary designer. Now, it has common plug-ins developed on top of Eclipse."
"I'd like to see a new cloud approach in the next release. They need to work on integrations, stability and management issues on their cloud platform."
"The initial setup is not easy."
"I would like the solution to be integrated into the cloud."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"My biggest concern with Zapier would be their pricing strategy."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"The pricing of the solution is quite expensive."
"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"
"There is room for improvement in the support. They are not responsive, and they don't take much time to get resolved."
TIBCO BusinessWorks is ranked 18th in Data Integration with 23 reviews while Zapier is ranked 10th in Cloud Data Integration with 40 reviews. TIBCO BusinessWorks is rated 8.0, while Zapier is rated 8.6. The top reviewer of TIBCO BusinessWorks writes "Reliable integration solution with robust communication capabilities and good scalability". On the other hand, the top reviewer of Zapier writes "A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team ". TIBCO BusinessWorks is most compared with webMethods Integration Server, Mule Anypoint Platform, Spring Cloud Data Flow, Confluent and Talend Open Studio, whereas Zapier is most compared with AWS Glue, Alteryx Designer, Tray.io, MuleSoft Composer and Coefficient. See our TIBCO BusinessWorks vs. Zapier report.
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