Dell PowerEdge Rack Servers Reviews

Our primary use case of this solution is for the virtual machines for our PBX which is installed on it. We are customers of Dell EMC and I'm the telecommunication department head. 

I've never had any down time with this solution and it's very user friendly.

I'd like to see improvement with the analytics reports, they could be more useful than they currently are. 

I've been using this solution for three years. 

We haven't needed to contact technical support but we use PBX support for our servers. We're waiting to receive another four servers that we'd like to deploy. 

The initial setup was straightforward, we had consultants do this for us with a 3-person technical team and it took one day. We currently have over 100 users. 

When we were looking for a solution we also evaluated HPE ProLiant.  

I rate this solution an eight out of 10. 

We use Dell EMC PowerEdge Rack Servers for cloud applications.

Dell EMC PowerEdge Rack Servers is powerful.

I would like to see the pricing improved.

I have been using Dell EMC PowerEdge Rack Servers for more than 10 years.

Dell EMC PowerEdge Rack Servers is a stable product.

It's a scalable solution.

I have not contacted technical support. I didn't have any issues during the installation.

We are also using HPE ProLiant DL Servers.

The initial setup was straightforward. The installation was okay.

We had the help of an integrator.

The price could be cheaper. Dell EMC PowerEdge Rack Servers are very expensive.

I would recommend this solution to others.

I would rate Dell EMC PowerEdge Rack Servers an eight out of ten.

Compared to the older versions, and those from other vendors, like HPE servers and some other brands, this one has really saved us a lot of headaches when it comes to hardware replacements. It's something it seems that Dell has improved. You quickly log your support case and get support. The turnaround time is really fast.

Also, compared to the other vendors and generations, this one tends to be more user-friendly, so you spend less time trying to get where you want to go.

The server itself has the most stable updates. The patches and the updates will take you a long way before they release another one, so you aren't constantly doing more updates and upgrades. 

• Its ease of use. The GUI is accessible and everything is pretty much upfront. You don't get lost in navigating between the tabs.
• I also like a feature they call iDRAC. It's a feature that allows you remotely power on and off the server. 
• It's got a power plug.
• It's also almost a tool-less type of server, in the sense that when you want to open it up and change a few components inside, you can do so without a screwdriver or any aid of another tool.
• It also has a nice front panel, it looks nice in front.

Of course, the new generation of servers, I've yet to really use them, the 13th and the 14th generations of the Dell rack servers. I haven't gotten my hands on those yet. But as for the versions that I work with, they used to max out on memory, on RAM, quickly, so I'd want to think in the newer versions, they actually allocate more  processing power and more RAM to them. I'd want to think that's what they did with the newer versions.

It's a very stable product. From a software and hardware perspective, it's actually a bit more stable compared to other versions and vendors. It's definitely quite resilient, we haven't had many failures, hardware or software failures.

It is quite scalable. The other versions come with a lot of allocation or provision for you to scale more, so it is a scalable solution.

We switched because of the kind of support we'd get from the vendor itself, a quick response time. That's a very critical issue; how swiftly can they resolve an issue. That is one of the major reasons for the switch. The other reason was the resiliency of the products, which is one of the benefits we enjoy with the current choice that we made.

The initial setup is quite easy. The Dell OpenManage interface is straightforward, Obviously you have to read through the documentation a bit before you set it up, but it is quite straightforward.

It took us, I would say, a day for each site, because we set it up at three different sites and they're each about 80 kilometers apart. Each site took a day because we had to rearrange our server room, how the cooling would be done, and the power and things like that. Obviously, there were other things contributing to the setup of the server, not the server itself.

Yes, we did also consider other options but we took this option over the other ones because of the response time, support, and we feel that these guys were a leap ahead in terms of the technology itself.

I would tell colleagues to go for it. It's a great product, and as long as they can just stay on the latest and greatest versions, they shouldn't have any issues.

I would give it an eight out of 10. And the chief reasons are its simplicity and ease of use. 

The two points I held back I wouldn't necessarily blame on the product, I would blame it on the area, the part of the world that we are in. I think it tends to take a bit long, like one to two weeks, to replace a spare part. Sometimes it can take long because of the customs issues. Really it has nothing to do with the product itself but with area that I'm in. So someone who's in Europe will likely get better service because they are closer to the manufacturing plants and they can get the equipment in, whereas where we're from, the shipment of that stuff would have to hop notable distances. So if they could have a hub that's more central and closer to where we are, then maybe it would be a perfect 10.  

We primarily use the solution for computing.

The solution has proven to be very stable over the years. It's quite reliable in terms of performance.

The product has always been very easy to use. 

The maintenance of the product is easy to do. It doesn't need too much.

The local service on offer from Dell is quite good. They are very helpful.

The initial setup is pretty straightforward.

The solution needs to offer better service feedback, their response rate is slow when we have questions. They need to be faster and get back to us much quicker to help us when we require assistance.

I've been using the solution for ten years or so. It's been a while.

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance has been very good.

We have 15 to 20 customers that use Dell.

We do plan to continue to use Dell and offer it to clients going forward.

The technical support isn't the best. They are slow to respond. It's a problem for us. We feel they could be a lot better at getting back to their customers when they have queries. We're not completely satisfied with the level of support provided.

It used to be better. We've really noticed a drop-off in service this year.

It is possible that Dell put their support service to a third-party company. I don't know. I assume this due to the fact that his year, we found that Dell's technical support team is not as professional as before. Perhaps they are trying to lower costs. If that's the case, they need to provide more training to the people who are handling support now.

As we work with other customers, sometimes they don't want to use Dell or already use something else.

We recommend Dell however, we also might choose or work with HPE, Lenovo, or even IBM.

The initial setup is very easy. It's not overly complex at all.

The deployment is also very quick and easy. It takes maybe 10 minutes to just install one rack mount server. Our engineers can actually take less than 10 minutes to install one server. We have eight engineers that handle deployment and maintenance.

We are implementors and therefore we can help clients with the installation process. We have engineers on hand to assist.

We're both users of the product, as well as integrators.

We've used many versions of the solution over the ten years we've used Dell. We may be on version 13 or 14 at this tie. I can't recall the exact version number.

We've been quite happy with the solution overall. From our point of view, Dell is the best choice for servers, even though we have worked with other brands and products. I'd rate the product at a nine out of ten.

We are a Dell partner, and we're kind of like a hybrid type of partner that sells new products and also maintains a large stock of inventory. We build servers, storage, and solutions for clients and data centers. In terms of a specific use case, we build a lot of VMware vSAN in this solution. 

Their management tools are the most valuable. Our customers like the flexibility of being able to scale up and out. It is very easy for them to scale and add additional nodes and servers to their storage solutions, such as the ATI solution.

It has very good quality and a great deployment model. Its warranty is also very good, and it is very stable. Their fixes have been quick if they have those.

After purchasing the product, customers have not been getting the support that they need in the early stages of getting set up. They can provide customers a little bit more education as to what they get with certain warranty levels. The data is there if the customers dig, but a lot of times, the customers don't dig. 

Some of the other server models come out a little bit quicker than Dell. It would be good if Dell is quicker to market on new, larger drives when they become available. Sometimes, we do get hit on that against a couple of competitors. Dell vets them a little bit longer than like the super micros to keep their stability and quality level up, but they lose a little bit of ground to a super micro. It would be good if they can release features and models as soon and as fast as they can. It would help them to stay more competitive.

We've been selling these servers for 19 years.

These units are very robust. They're rock solid.

There is absolutely no problem with scalability. These machines are built to be able to scale up.

They've been dynamite. I would rate them a ten out of ten.

It has a great deployment model.

I would advise to just do your homework and make sure that you get the warranty and support levels that you're going to need. Understand what you will get and whether you need software support along with it. 

We do a cost analysis for our clients based upon the total cost of ownership. We do that for every deal. That's a very smart process to follow for any tech solution because some people think that if they just put a solution, it will solve all of their problems, which is not necessarily the case.

I would rate PowerEdge Rack Servers a ten out of ten. We love these servers. These are quality products, and I would personally purchase them for my own business. 

We use the server as a database server. We use it to import Microsoft SQL 2014 and some IIS application servers.

I like the Dell EMC management. We have a great management interface. They are very reliable and we can trust the server. It's very reliable and easy to manage.

They should improve the centralized management interface. When you are going to deploy something, for example, VMware or RedHat, it should be easier to deploy a lot of servers. Now you have to do one at a time.

The way that they condense the information on the Dell EMC website is not so good. They should improve the website. When you need to find a download or documentation it's very hard. The information on the website is very distributed. It's hard to find the information we need.

Stability is quite good, I haven't had any problems so far.

Scalability is good. 

Technical support is great. I keep hearing reviews that it's very good. When you're opening a request or a ticket they respond very quickly. 

When the new technology doesn't run in your environment it's time to plan and make a change. That's why we're trying to change the technology with the servers. Now, people are talking about different softwares and containment technology but our environment has not adapted for these kinds of technology.

The most important criteria that we consider when looking at a solution is the reliability. We look at  the feedback from the community about the product. I always try to seek information in forums just like this one. We also look at accredited reports about the products and the vendors. I always try to find a good report about the new features and product. Lastly, we also consider whether the solution is budget friendly. 

We also looked at HP, IBM, and Huawei. We chose Dell EMC because HP wanted to charge us for the iLO management and with Dell EMC we don't have to pay for management like the iLO.

I would rate this solution a nine out of ten because the product is quite reliable, quite good. We haven't had many problems with. I did not give a ten because of the website. The information isn't so well organized on the website.

They have different types of licensing of management so make sure to check their licensing because they can differentiate.

Currently, I work for a company partnered with Dell EMC; I used to work for another company, also partnered with Dell EMC.

I would like to see a virtual view of the solution after creating and configuring it.

I have been using this solution for almost five years.

Dell EMC PowerEdge Rack Servers are both scalable and stable.

I have never contacted technical support before.

The initial setup is very good, not complex at all.

The price of this solution is reasonable. It's very comparable to similar solutions. 

It's virtually the same product as UCS MSP. I don't see many differences between them.

The pre-sales HP team in Egypt is more helpful than EMC's team. Overall, I think HP is more flexible than EMC. 

I don't really have any advice to give: it's only applications installed on a server, that's it.

On a scale from one to ten, I would give this solution a rating of eight.

We are using Dell EMC PowerEdge Rack Servers for many use cases but primarily in banks and multinational companies.

Our customers do not ask for any service for the Dell EMC PowerEdge Rack Servers because they are very durable.

The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays.

I have been using Dell EMC PowerEdge Rack Servers for approximately three years.

The solution is stable.

Dell EMC PowerEdge Rack Servers are scalable.

Dell technical support has been good.

The initial setup was easy.

The price of Dell EMC PowerEdge Rack Servers is reasonable compared to other solutions.

I rate Dell EMC PowerEdge Rack Servers an eight out of ten.