Fortinet FortiSwitch - Secure Access Room for Improvement

BrianAmenya
Systems Engineer at a tech services company with 51-200 employees
I don't like the way it's managed. For some of the smaller switches that we have, I was not able to log into it and manage it. I am not sure if it is something that I am missing or something that I am not doing correctly or if this applies to all switches. It had to be managed through the FortiGate firewall appliance, which to me is one of the downsides. I am not sure if they have management outside of FortiGate itself. The switches should have the capability to be managed without having to connect to FortiGate. You might have clients who are using Cisco or other solutions who would have to use FortiGate at the access level but won't be able to log in into the switch, then it would be completely useless to them and it becomes unmanaged. There is no console port and nothing in the default IP that could help with this issue. I checked online and there was nothing available. The dashboards are easy but a bit cloggy. The more switches that you connect the more cloggy it becomes. View full review »
Mohamed Rashwan
CEO at C-Selection Technologies
I think that Fortinet needs to focus on its pricing and improving the packages offered to users. When our company offers a client the FortiSwitches product, the customer ends up comparing FortiSwitch's pricing directly with HP and Cisco. Both of these other products cost less but they have fewer features. Fortinet needs to bring the price down to levels that are more competitive at-a-glance with these other products. If they do that, they will take more of the market because they have more features and clients will compare by features rather than by price. It is actually justified as it stands to charge more, but customers often only see the price tag. Another thing that could be improved, although it is not actually part of the product itself, is the technical support. The technical support team is slow to respond and the responses are not always complete. View full review »
reviewer816639
Network Security Engineer at a tech services company with 11-50 employees
The technical support could be improved. View full review »
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GalFuchs
Technical Support Engineer at Point PC
The product could be improved with additional security-related features, you can never have enough. Otherwise, I find it quite an easy product to use. Scalability could also be improved. For additional features, I would again mention the security and it would be nice if the 4G system was directly on the operating system. View full review »
Yousef Altaj
Tech Manager at Global tec
In terms of improvements, the solution has SD-WAN but it doesn't have SDN. This should be added. The solution can only be managed by FortiGate. View full review »
Find out what your peers are saying about Fortinet, Cisco, Aruba Networks and others in Ethernet Switches. Updated: March 2020.
405,659 professionals have used our research since 2012.