Manager, ICT and Partnerships at a comms service provider with 201-500 employees
Real User
Stellar solution with good stability but the visibility needs improvement
Pros and Cons
  • "That would be more of engineering at this point. I'm from more of the business side. It's pretty much doing the standard installations with portal integrations and integrations with the Mac."
  • "Improving the visibility, control offered, and cloud management would all be very helpful. Also how you can monetize the information you get from Wi-Fi controllers should be improved."

What is our primary use case?

We mostly use the on-premises version. I believe they don't have a private cloud offering yet on the controller. Either way, it's on-premises that we are using now.

What is most valuable?

That would be more of engineering at this point. I'm from more of the business side. It's pretty much doing the standard installations with portal integrations and integrations with the Mac.

What needs improvement?

Improving the visibility, control offered, and cloud management would all be very helpful. Also how you can monetize the information you get from Wi-Fi controllers should be improved.

For how long have I used the solution?

We have been using and reselling this solution for almost three years now.
Buyer's Guide
Huawei Wireless
March 2024
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
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What do I think about the stability of the solution?

It's pretty stable.

What do I think about the scalability of the solution?

The scalability depends on which model you are using. It is pretty scalable for an enterprise. We haven't tried it on a cloud model, so I wouldn't know.

We don't have that many users internally. We're mostly using it for some fragments in the innovation center. We mainly use a different solution. We are using it in different fragments of the management department. We don't have a bulk of users there, but as an estimate, you could say 50 to 60 users.

How are customer service and support?

The customer support is pretty good.

Which solution did I use previously and why did I switch?

We have different vendors we work with. We work with Cisco and Aruba as well.

How was the initial setup?

We do a standard installation unless there's a requirement from the customer to customize it. If there is customization, that can get as complex as it can be in an enterprise environment.

Deployment time varies. There's no standard. A very standard configuration is about a day or two, but that still depends.

We have all sizes of customers.

What other advice do I have?

It's a pretty good solution. The design has to be right. If the design is done properly and the conditions are right, it's a stellar product.

It would probably be a seven or eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Miar Ahmad - PeerSpot reviewer
Software Engineer at Inspire for Solutions Development
Real User
Top 5
Simple installation and good support
Pros and Cons
  • "The most valuable feature of the solution is its simplicity."
  • "The solution could be easier to use."

What is our primary use case?

I am using Huawei Wireless for WiFi access in my home.

What is most valuable?

The most valuable feature of the solution is its simplicity.

What needs improvement?

The solution could be easier to use.

For how long have I used the solution?

I have been using Huawei Wireless for years.

How are customer service and support?

Using the support was a good experience.

Which solution did I use previously and why did I switch?

I tried other solutions but they were not very stable.

How was the initial setup?

The setup of the solution was simple. It took approximately one hour. The setup can be done by one person.

What about the implementation team?

My ISP come to my house and installed the solution.

What was our ROI?

Huawei Wireless was a good investment.

What's my experience with pricing, setup cost, and licensing?

I pay monthly for the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Huawei Wireless
March 2024
Learn what your peers think about Huawei Wireless. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,886 professionals have used our research since 2012.
Manager at a energy/utilities company with 1,001-5,000 employees
Real User
All the features you could need but the manageability needs improvement
Pros and Cons
  • "It has all of the features that we need."
  • "The manageability could be improved."

What is most valuable?

It's a strong product, which is the reason that we are using it.

It has all of the features that we need.

What needs improvement?

The manageability could be improved.

For how long have I used the solution?

I have been using Huawei Wireless for three years.

What's my experience with pricing, setup cost, and licensing?

It is very cost-effective.

What other advice do I have?

I would rate Huawei Wireless a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Manager at a comms service provider with 51-200 employees
Real User
Cost-effective and simple to use, but the stability needs to be improved
Pros and Cons
  • "This solution is very simple and the interface is user-friendly."
  • "This solution has issues with bugs and instability."

What is our primary use case?

We are a service provider and Huawei wireless is one of the solutions that we implement for our clients.

What is most valuable?

This solution is very simple and the interface is user-friendly.

The coverage is good.

What needs improvement?

This solution has issues with bugs and instability.

In the future, I would like to see network access control features.

For how long have I used the solution?

We have been working with Huawei for two or three years.

What do I think about the stability of the solution?

This is not a very stable product.

What do I think about the scalability of the solution?

We haven't had any problems with scalability. One of our clients has approximately 100 users.

Which solution did I use previously and why did I switch?

I also have a little bit of experience with Cisco and Aruba Wireless products. I find that the Aruba administration interface is more difficult to use than the other two. Huawei is cheaper than both Cisco and Aruba.

How was the initial setup?

We have run into bugs while deploying this product.

What about the implementation team?

One or two administrators are required for maintenance.

What's my experience with pricing, setup cost, and licensing?

Huawei comes at a cheaper price than competitors like Cisco and Aruba.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
it_user1316520 - PeerSpot reviewer
Pre-sales Engineer at Savex Technologies Pvt Ltd
Reseller
Performance, throughput, and speed are good
Pros and Cons
  • "You can add a lot of features, such as cloud, integration with IoT, etc. They have a lot of options available but the top feature is the performance."
  • "There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."

What is our primary use case?

I have successfully designed and installed the Huawei Wireless product portfolio on a big university campus wireless network project.

How has it helped my organization?

The entire campus (students, administration, the project team, and purchase team) was very happy with this particular product.

Whatever our goal is, they are performing.

What is most valuable?

You can add a lot of features, such as cloud, integration with IoT, etc. They have a lot of options available but the top feature is the performance. 

The throughput and speed of the wireless is good.

Huawai has been successfully introduced to the IPv6 access point.

What needs improvement?

Huawei has a bit of a gap in the SMB segment. Apart from the enterprise and big customers, you have also very big market in India for the small- and medium-class businesses (SMBs) and Huawei Wireless could adapt to these smaller businesses. SMB IT procurement is almost 40 to 45 percent of the business happening. I would recommend for Huawei to introduce some SMB product line because Cisco and Aruba, which are very big organizations, already have very good SMB product portfolios. Very recently, Aruba introduced one product portfolio called Aruba Instant On. That is completely designed for the SMB product portfolio and requirements. While there is not much in the feature set, it can meet the daily needs of a small home office, enterprise, or hospitality industry, then be position with very aggressive pricing. These Cisco and Aruba products also work with clustering and can be managed by apps. In addition, Aruba has a future roadmap they manage with some cloud-based authentication and best positioning. They will be introducing this features very soon.

I would like to see Network Access Control (NAC) features going forward.

For how long have I used the solution?

I have been working on this product for around two years.

How are customer service and technical support?

There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive. 

How was the initial setup?

The initial setup was easy. They have a discovery protocol if your license is properly installed. 

Initially, I did have one problem. The shipped access point was not updated. That is why we had to update every access point.

What about the implementation team?

It was a big campus (seven acres), so a lot of manpower was required. It took almost one week to deploy. We had a team who did things like cable deploying. Two or three engineers were involved for the wireless configuration and product installation.

What's my experience with pricing, setup cost, and licensing?

You can purchase an additional switch with an additional switch. That is a good milestone.

We don't have any control on the pricing. This comes from Huawei in India. Pricing-wise, Huawei is very aggressive and competitive if you compare them to competitors, like Cisco, Aruba, and Ruckus. The Indian Huawei team tells us, "Just pick up the order and design the infrastructure. If there are any pricing challenge, we'll work on that and we will try to match things 100 percent."

Which other solutions did I evaluate?

I have a lot of experience with Cisco and Aruba too. If you compare this product with Cisco and Aruba, the three products are almost the same performise-wise. However, the accessories for this product are better than Cisco or Aruba.

Cisco support is fabulous, even though you have to pay for it. However, our customers are willing to pay for it. Huawei needs to improve its local support in comparison, especially there is a need for expert initial support.

What other advice do I have?

The on-premise solution is a very good product. They are working on the latest technology.

I don't have much experience with their cloud based solution.

I would rate the solution as an eight (out of 10).

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor.
PeerSpot user
IT at a manufacturing company with 201-500 employees
Real User
Easy to configure with good technical support and good stability
Pros and Cons
  • "We've found the solution to be quite stable."
  • "The scalability could be a bit better."

What is our primary use case?

We use the solution at home. We primarily use the solution for internet use.

What is most valuable?

The product is easy to use. 

The signal is very stable and it offers very good performance. For network devices it is great.

The most important aspect of the solution is that it is cheap. It beats solutions at a higher cost.

We've found the solution to be quite stable.

The scalability is okay.

The speed of the product is pretty good.

I've found that the configuration is quite simple to handle.

Technical support has always been quite helpful.

The initial setup is very easy and the deployment is very fast.

What needs improvement?

The scalability could be a bit better.

For how long have I used the solution?

I've been using the solution for about five years or so at this point. It's been a while.

What do I think about the stability of the solution?

The stability is very good. The features support Wi-Fi 6 and it is using very stable technology.

What do I think about the scalability of the solution?

The scalability is okay. If a company needs to expand, it can do so with relative ease. It shouldn't give you any trouble. However, they could always make it a bit better and even more scalable.

I simply use it at home for personal usage. I don't have a need to scale it out too much.

How are customer service and technical support?

The solution is a local brand and we have local support, It's quite good. I find support to be better than Cisco, to be honest. I'm quite satisfied with the level of service they provide to us.

Which solution did I use previously and why did I switch?

I also have experience with Cisco.

Both are good brands and good network device providers. Huawei may be the one to choose based on the requirements and based on the bandwidth. Different providers have different costs and a few different features. However, both brands are okay and are good.

How was the initial setup?

The initial setup was not complex. It was pretty straightforward. It's very easy. A company shouldn't have any issue with the process.

The deployment took less than half an hour.

What about the implementation team?

I handled the implementation myself. I did not need a consultant or integrator.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is excellent. It's much cheaper than the competition. The pricing is a great selling point.

I don't pay for licensing. I just pay for the device.

What other advice do I have?

We are just a customer and an end-user. 

We are using the latest version of the solution.

I'd recommend the solution to other users and organizations.

I'd rate the product at an eight out of ten. We're mostly quite happy with the product, especially the excellent pricing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Co-Principal Investigator at a tech services company with 51-200 employees
Reseller
Good speed and mobility, good interfaces, and user friendly
Pros and Cons
  • "It is based on 802.11ax, which is a new technology. There are several valuable things, such as its speed and mobility. There are options for self-organizing networking so that it can perform operations and maintain itself. Its three interfaces are very good and user friendly."
  • "As such, there are no problems. It has been good. There were some issues with the network design, but that is not specifically related to the product. We had to make some improvements in the network design. The product as such is fine, and there are no big issues. We are using the latest version having most of the features available in the industry, so the specs are very high. If something new comes up new in the industry, it needs to be incorporated into the product."

What is our primary use case?

We use it for a campus network. We have something like 4G or 5G at the backend, and we have deployed a setpoint at the frontend to provide the services. It is an enterprise-level deployment. We are using its latest version.

What is most valuable?

It is based on 802.11ax, which is a new technology. There are several valuable things, such as its speed and mobility. There are options for self-organizing networking so that it can perform operations and maintain itself. Its three interfaces are very good and user friendly.

What needs improvement?

As such, there are no problems. It has been good. There were some issues with the network design, but that is not specifically related to the product. We had to make some improvements in the network design. The product as such is fine, and there are no big issues.

We are using the latest version having most of the features available in the industry, so the specs are very high. If something new comes up new in the industry, it needs to be incorporated into the product.

For how long have I used the solution?

I have been using this solution for about five to six years.

What do I think about the stability of the solution?

It is stable. There are some issues, but they are more related to design and installation.

What do I think about the scalability of the solution?

It is scalable. You can scale up. Depending on the requirement, you can add extra nodes.

We deployed it for another organization as a system integrator. They have at least 100 people within the campus network. There are also visitors.

How are customer service and technical support?

It depends on what kind of agreement we have with them. In some agreements, we can only contact them in case there is something wrong with the product and we need replacement, which is fine because we have the backups. So, we can easily manage that.

How was the initial setup?

The initial setup was easy. We used user-oriented manuals and guidelines for design and installation, so it was fine. 

We spent a lot of time on the design. Therefore, at the time of installation, it didn't take much time. For installation, we were sure what we wanted to do, so it went okay. It was not like plug and play, but overall, it was good.

What's my experience with pricing, setup cost, and licensing?

It is not monthly. It is a kind of perpetual licensing. We pay once depending on the kind of services we need to deliver. There are no licensing fees.

What other advice do I have?

I would recommend this solution, but it depends on the kind of use case we are going into. The main advice is to use the latest technology.

I would rate Huawei Wireless a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Hardware and Networks Support Executive at a manufacturing company with 501-1,000 employees
Real User
Top 5
Excellent roaming features, good scalability and an easy set up
Pros and Cons
  • "The solution's roaming feature is very nice. When you move to another place it automatically changes the access point. It's one of the most valuable features."
  • "The technical support needs to be improved. They also need to produce some more technical guides."

What is our primary use case?

We primarily use the solution as a wireless LAN.

What is most valuable?

The solution's roaming feature is very nice. When you move to another place it automatically changes the access point. It's one of the most valuable features.

What needs improvement?

The technical support needs to be improved. They also need to produce some more technical guides.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The solution is stable. Once you set up, you don't need to touch it again.

What do I think about the scalability of the solution?

If you have an access controller, the solution is scalable. Our clients are typically medium-sized enterprises. We have about 200 users.

How are customer service and technical support?

Technical support is not ideal. They sometimes cannot connect to the wireless access point or their connection drops.

How was the initial setup?

The initial setup is simple. It usually takes one day to deploy the solution. You only need one person to maintain it once it is set up.

What other advice do I have?

In terms of advice I'd give to others considering implementing the solution is that it's easy to use if they use an access controller.

I'd rate the solution eight out of ten. I'd rate it higher but they don't offer a good technical guide which means you ultimately need to search and try out solutions for yourself.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Huawei Wireless Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
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Buyer's Guide
Download our free Huawei Wireless Report and get advice and tips from experienced pros sharing their opinions.