We performed a comparison between Aruba Instant and Huawei Wireless based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The artificial intelligence feature is very good."
"The simplicity is great."
"The most valuable feature of the solution is Marvis, the AI-driven network management system."
"Overall, we've been very pleased with the performance."
"You can easily monitor, manage, and cover all your IT equipment."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"The solution is pretty generic and easy to use."
"The deployment guides that we get from Aruba are excellent."
"The central management of multiple devices is the solution's most valuable aspect."
"The tool's most valuable feature is Captive Portal, which we employ for our guest network. It enables us to create a separate virtual subnet for guests, ensuring their network traffic remains isolated from our office network. Another valuable feature is its role-based access control. This functionality allows us to assign different access privileges to users based on their roles within the organization."
"The cost is low, and there is controller-less architecture."
"We like being able to merge Aruba Instant to mobile via Bluetooth. You are also able to perform a lot of functions remotely such as creating an SSID IP."
"The coverage of the solution is great."
"The solution is stable, and we are satisfied."
"Aruba Instant is easy to manage."
"It has all of the features that we need."
"We've found the solution to be quite stable."
"The solution is easy to set up."
"The most valuable feature of the solution is its simplicity."
"This solution is very simple and the interface is user-friendly."
"It is based on 802.11ax, which is a new technology. There are several valuable things, such as its speed and mobility. There are options for self-organizing networking so that it can perform operations and maintain itself. Its three interfaces are very good and user friendly."
"The most valuable thing about Huawei Wireless is that it is one of the cheapest WiFi 6 systems. Its price is very nice. The other WiFi systems cost about 15% more."
"At the moment, I only have experience with the on-premise deployment of Huawei Wireless, but the cloud solution looks good on paper. It looks perfect. I can say that Huawei's cybersecurity is very good, stable, and works for long periods. My company has four devices running uptime for more than four years without stopping. I also like that the support for Huawei Wireless is swift, and support does precisely what you require, at least from the point of view of the technical engineer who communicated with Huawei support, as I'm more of a technical sales guy. Good technical support is vital to my company, partners, and customers. My company had this ongoing project with an ISP provider in Bulgaria that bought some routers. Still, the existing equipment was a completely different brand, so this provider wanted to migrate to Huawei Wireless and wanted help while migrating the existing infrastructure to Huawei, so the technical engineer assigned to raise the ticket with Huawei for checking and setting parameters correctly provided feedback about Huawei technical support being good quality-wise and TAT-wise. The technical engineer was also Cisco-certified and Juniper-certified and was not experienced with Huawei equipment. Still, he did mention that the Huawei Wireless router interface was straightforward, and even a person who's new to it would find it easy to configure. Huawei Wireless is user-friendly, which is another pro of the solution. It's easy to manage, and even the program language setting can be done with fewer commands than Juniper and Cisco equipment. Some of the features in Juniper need an external program, and the same features can be found in Huawei Wireless built-in, which I find remarkable."
"Juniper Mist Wireless Access Points’ support services need improvement."
"I need a bit more time with it before criticizing the features."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"Juniper Wireless AP can improve by continually improving its reporting and integration with other systems."
"The product should include adaptive Wi-Fi to show a more accurate location."
"If you want to do more specific stuff, it's a bit limited."
"They should include SD-WAN features to it."
"The pricing should be made cheaper."
"Aruba Instant is a simple and scalable solution that works well, but the costs you incur from access points could be cheaper."
"If you need to access the master access point the integration between the two becomes quite expensive."
"The tool's customer service should improve."
"In a corporate environment or a larger network, where more advanced filtering or MAC-based filtering is needed, I don't think the IAPs would be sufficient."
"I think that the next release should offer IP phone security/firewall."
"The meshing could use improvement but aside from that nothing else really needs improvement."
"The product's high cost is an area where improvements are required."
"Technical support needs improvement. We use the forum for technical support assistance, but it's not enough. If you're talking with a technician, they're in India. They cannot give you the service that you need. Sometimes have problems with some personal services and technical support is not helpful in this area."
"I'd like to see some after-sales support. It's a little bit below the expectations we had."
"Technical support could be better."
"Huawei Wireless is not scalable. We have had a problem with the solution because it cannot integrate with other servers as the other competitors can."
"Support could be a bit faster."
"Huawei Wireless has a small technical problem. When you use a power injector, it needs to be specially configured for the switch to which it is connected. It tries to take power not from the power injector but from the switch. The funny thing when you look at it is that you have three switches or maybe four or five that are theoretically capable. However, the port on these switches is disabled. When you connect the access point to a power injector, the access point checks for features from the switch, but on this port, the switch doesn't do power. So, the access point changes these features to energy save mode and cuts off some features, especially WiFi 6. It took me two weeks to find out what's going on and how to mitigate this sort of problem. It is very easy to fix. You need to disable LLDP on the port on which you connect the access point to the power injector. Power injectors aren't quite commonly used, but I have 54 access points, and I have used about 27 power injectors. So, about half of the access points were working at reduced speed, not full speed, for two weeks."
"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."
"What needs improvement in Huawei Wireless is after-sales support. I've faced many after-sales support issues, so that's the area I want Huawei to improve. Having an SLA with customers is what I'd suggest to Huawei Wireless."
"I have encountered connectivity issues with the tool. I am not sure if it is due to Wi-Fi inference. I would like the solution to include some marketing analytics features like evaluation of user behavior."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
Aruba Instant is ranked 6th in Wireless LAN with 43 reviews while Huawei Wireless is ranked 9th in Wireless LAN with 33 reviews. Aruba Instant is rated 8.6, while Huawei Wireless is rated 8.0. The top reviewer of Aruba Instant writes "A highly stable and easy-to-deploy solution that is free and provides excellent deployment guides". On the other hand, the top reviewer of Huawei Wireless writes "Customizable and has many unique features, such as encryption, spatial streams, and smart antennas". Aruba Instant is most compared with Omada Access Points, Cisco Meraki Wireless LAN, Ruckus Wireless, Aruba Wireless and Mist AI and Cloud, whereas Huawei Wireless is most compared with D-Link Wireless, Aruba Wireless, Cisco Wireless, Ubiquiti WLAN and Fortinet FortiWLM. See our Aruba Instant vs. Huawei Wireless report.
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