Senior Solutions Architect at Department of Justice
Real User
The high availability on this application has reduced the downtime, leading to increased productivity and efficiency
Pros and Cons
  • "High availability, alert management, and deployments are the most valuable features for us. We have the ND version so we can do deployments."
  • "The footprint could be reduced so that we can use a smaller virtual machine to run the application. We could also use more scripts. I would like this solution to be more script oriented, rather than GUI oriented."

What is our primary use case?

We use on-premise model, primarily for hosting a case management system.

How has it helped my organization?

We have about 3,000 users concurrently using this application. This application has achieved more than 99.9% up time which has resulted in increased productivity and efficiency.

What is most valuable?

Stability, high availability, alert management, and deployments are the most valuable features for us.

What needs improvement?

The computing resources required to run WAS could be reduced so that we can use a smaller virtual machine to run the application.

I would like WAS administration tasks to be completed via scripts, rather than GUI.

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For how long have I used the solution?

We've been using this solution for more than ten years.

What do I think about the stability of the solution?

The solution is very highly available and very stable. We don't have any issues. We only need to restart VMs when we upgrade OS, apply WAS patches or deploy newer versions of our applications.

What do I think about the scalability of the solution?

The solution is scalable to more number of concurrent users. Its ND version allows us to add more VMs. We have 3,000 users and we only need two WAS administrators. We don't have any plans to increase usage, but it's been very stable for long time.

How are customer service and support?

Good.

How was the initial setup?

The initial setup was complex. We needed an expert WAS administrator. We took iterative steps to achieve higher efficiencies.

What about the implementation team?

In-house with experts from IBM.

What was our ROI?

Can't comment on the ROI, it has been very stable and provides very high availability. I guess ROI would be very high.

What's my experience with pricing, setup cost, and licensing?

I don't remember the price, but there were no additional costs.

What other advice do I have?

Use an expert WAS Admin to set up the deployment scripts and automating as much as possible. Implement DevOps concepts by working in conjunction with administrators and developers

I would rate this solution as eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Enterprise Technical Leader at a tech services company with 10,001+ employees
Consultant
Enterprise-level product with extensive console capabilities, including the ability to control multiple JVM containers
Pros and Cons
  • "The thing about WebSphere, as opposed to other ones that I am aware of such as JBoss and Liberty, is that WebSphere has the most comprehensive scaffolding available to it."
  • "When we run into memory or locking issues, we resort to using third-party tools. However, it would be preferable to have native tools for debugging this type of problem."

What is our primary use case?

We primarily use a generic WAS. 

We have WAS, which we basically use for JVM containers for services and REST APIs. We have some portal servers, and it is also used to host Pega. So it serves three primary functions.

It's an application server in general.

What is most valuable?

The thing about WebSphere, as opposed to other ones that I am aware of such as JBoss and Liberty, is that WebSphere has the most comprehensive scaffolding available to it.

A lot of JVM container products provide you with a raw JVM container and don't offer much else. However, WebSphere has the PRPC, which has extensive console capabilities, including the ability to control multiple JVM containers and the deployment. It's an enterprise-level product.

WAS is not what I would want if I were a small shop with two or three WAS servers or app servers. However, if I had 4,000 servers and wanted to install JVMs on them, WAS is a viable option. In my opinion, its strength is its enterprise capability.

What needs improvement?

One of the things that we have struggled with is understanding what's happening inside the covers when we're running a JVM. 

When we run into memory or locking issues, we resort to using third-party tools. However, it would be preferable to have native tools for debugging this type of problem.

It's not bad lately in terms of performance. WebSphere has always had some performance issues, at least until about three or four years ago. But it's getting better. I guess, aside from the product's complexity, I think it's pretty good for what it's billed as an enterprise application server.

For how long have I used the solution?

I've spent the majority of my career working with IBM. Back in the late 1990s, I was working on WebSphere 3.0. So, for the last 25 years, I've been working on WebSphere on and off, or at the very least, the application service.

What's my experience with pricing, setup cost, and licensing?

It costs more than some of the others, but, you get what you pay for. 

Much like TWS, IBM, the way they price their products is known as sub-cap pricing. It can be very complicated and intimidating for people who don't understand the concepts. 

I would like to see IBM simplify its licensing models.

What other advice do I have?

Its best platform, in my opinion, is AIX on Power. Unfortunately, AIX on Power is being phased out. However, if you have a Power VM/AIX shop and are committed to Power and AIX, WAS is the app server of choice.

If you're considering ESXi or a hyper-converged solution, WAS works just as well on those platforms, the more cloud platforms.

For the space that it plays best in, I would rate IBM WebSphere Application Server a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Senior Business Development Manager at SL Information System Sdn Bhd
Reseller
Top 20
A scalable and stable solution, but it's declining in popularity
Pros and Cons
  • "One of the most valuable features might be the stability of the IBM WebSphere Application Server."
  • "The current trend is to move to Liberty because of the portability of its cloud and its Kubernetes, which containerize the application."

What is our primary use case?

We sell IBM WebSphere licenses and provide core installation of WebSphere for our customers.

What is most valuable?

One of the most valuable features might be the stability of the IBM WebSphere Application Server.

What needs improvement?

Most of my clients are quite happy with the WebSphere application, but I know that some are changing direction and the current trend is to move to Liberty because of the portability of its cloud and its Kubernetes, which containerize the application. Since most of the application vendors our customers use also offer the application on Liberty, I think they're probably going to stop enhancing the WebSphere Application Server and instead concentrate on Liberty.

For how long have I used the solution?

I have been working with this solution for the past ten to fifteen years. My company has been an IBM business partner since 1986.

What do I think about the stability of the solution?

IBM WebSphere is a stable solution.

What do I think about the scalability of the solution?

I believe if customers want scalability, they can upgrade their WAS standard edition to the next deployment level, so it is scalable.

How are customer service and support?

I would rate the technical support as a eight out of ten because the support could be a bit more responsive. 

How would you rate customer service and support?

Positive

What other advice do I have?

I would definitely recommend this solution to users, but there is always room for improvement. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Maximo - Technical Consultant/Architect/Analyst at a government with 501-1,000 employees
Real User
Interchangeable, good performance, and is reliable
Pros and Cons
  • "The performance is good."
  • "When compared with WebLogic, Weblogic is lighter and consumes less memory."

What is our primary use case?

I am always working. I am working with WebLogic and WebSphere. Some things are running on WebLogic and others on WebSphere. I use both.

It is deployed on-premise, and I am able to do everything they are doing on the cloud.

What is most valuable?

I would not compare WebSphere and WebLogic because both servers are really good.

However, once you have set up both of them, they work perfectly.

There are always bugs, such as the recent bug with log4j, but they're both good web servers. I can make use of either one, it makes no difference. It's just a different setting, but I'd say the quality is the same.

I am satisfied with this solution, as well as WebLogic. Both are good.

The performance is good.

What needs improvement?

I don't think about what needs improvement, I work with what I have.

There is always room for improvement. But it's getting better every time, with every new release, and every new patch, it's getting better. They are continuously improving.

When compared with WebLogic, Weblogic is lighter and consumes less memory.

What do I think about the stability of the solution?

IBM WebSphere Application Server is a stable solution.

How are customer service and support?

I usually solve my problems on my own. I Google it. I do the research, find out what other people are having problems with, otherwise look to Oracle for solutions to some of them. I was always able to Google it and find the solution.

I have never had to contact Oracle or IBM for support.

Which solution did I use previously and why did I switch?

I have worked with WebLogic, Apache Server, and SAP NetWeaver in the past. I've had a lot of experience.

How was the initial setup?

I set up everything. you just need the hardware, and I do everything else. 

What's my experience with pricing, setup cost, and licensing?

When you purchase Maximo, you get WebSphere for free. Why would you pay more for WebLogic?

What other advice do I have?

I would recommend using whichever is cheaper. Both are interchangeable, and I don't see a difference in their performance.

I would rate IBM WebSphere Application Server a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Web Administrator at a insurance company with 1,001-5,000 employees
Real User
Top 20
Easy to setup, stable solution, and offers VPN integration
Pros and Cons
  • "The VPN service is quite useful."
  • "Sometimes, I feel WebSphere runs a bit slow. It might be loading unnecessary libraries, impacting its performance compared to other application servers."

What is our primary use case?

We use it for a web application related to insurance.

What is most valuable?

The VPN service is quite useful. Our main application runs on a close integration with Jira platforms. To access it remotely, we need WebSphere and a VPN server.  

What needs improvement?

Sometimes, I feel WebSphere runs a bit slow. It might be loading unnecessary libraries, impacting its performance compared to other application servers.

So, better performance is my main request.

For how long have I used the solution?

My company has been using this solution for five to six years.

What do I think about the stability of the solution?

Once it's up and running, it's quite stable.

What do I think about the scalability of the solution?

It is a scalable product. However, the IT team responsible for installation should have some knowledge of Unix operating systems since the platform runs on a Unix and Linux system.

How was the initial setup?

The initial setup is relatively easy. The complete deployment time depends on the application. Some might take as little as eight hours, while others require more time.

What about the implementation team?

We usually have a team of two or three people handling it. 

What's my experience with pricing, setup cost, and licensing?

The pricing is a little expensive. I would rate the pricing a four out of ten. 

What other advice do I have?

Overall, I would rate the solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Sen. Fab Manager at a manufacturing company with 10,001+ employees
Real User
Good data consistency and decent scalability but needs to be more customizable
Pros and Cons
  • "The scalability of the product is quite good."
  • "The availability of the solution needs improvement."

What is most valuable?

The solution's data consistency is great. It's very reliable. This is important for a transitional scenario. It is critical for us, so data consistency is the most important feature that we count on.

The user interface is reliable.

The scalability of the product is quite good.

What needs improvement?

The availability of the solution needs improvement.

The product should be more enhanced and responsive. We need to have the capabilities to customize it a bit more.

Their pricing is always too high.

The user interface isn't too impressive.

The stability of the solution could be much better.

The solution's technical support could be improved. They can be too technical and too detailed.

For how long have I used the solution?

We've been using the solution for ten years.

What do I think about the stability of the solution?

The stability of the solution is okay. I'd rate it overall seven out of ten. It's mostly reliable, however, I believe it could use some major improvements.

What do I think about the scalability of the solution?

The scalability of the solution is pretty good. I'd rate it seven out of ten. It's possible to scale a bit if you need to.

How are customer service and technical support?

I've dealt with technical support in the past. It's not the best. It could be improved.

How was the initial setup?

The initials setup is not straightforward. It's quite complicated. An organization needs some pretty good experience. They need a high skill level.

For us, deployment took half a year.

What other advice do I have?

We're just users. We don't have a business relationship with IBM.

I'd rate the solution seven out of ten. I'd rate it higher if they offered more customization capabilities and was more responsive.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Service Relationship Manager at a manufacturing company with 10,001+ employees
Real User
Has a lot of native connectors with legacy sistems and so for complex systems, it simplify a lot integration tasks.
Pros and Cons
  • "We needed this type of integration and WebShepere is the best tool for it."
  • "I think that this is a good product but I think that the cloud environment could be improved. I think that the future is in the utilization of the product in a product as a service way which is something that is lacking at this moment."

What is our primary use case?

We have used it for the implementation of a web interface on very old mainframe system.

How has it helped my organization?

We've avoided the remake of mainframe application logics.

What is most valuable?

WebSphere connects with old legacy systems, like CICS and TX Series that typically run on the mainframe environment and that must be integrated with open systems.

What needs improvement?

Cloud service offering should be improved because the future is in the utilization of the PaaS provided by principal cloud providers; I mean that it would be very useful to have the possibility to use WebSphere as a service like many other tools has already done.

For how long have I used the solution?

I have been working with this system for ten years. 

What do I think about the stability of the solution?

I think the stability of the product is very good. 

What do I think about the scalability of the solution?

The main problem is the licensing cost of the product. The product can scale but the budget cannot. We pay for core utilization and so we have to consider and manage peaks in resources utilization. 

How are customer service and technical support?

IBM is our mail provider for DC facilities, system integration and AMS.

Which solution did I use previously and why did I switch?

No

How was the initial setup?

The initial setup was very complex due to the complexity of the already existing business logics.

What about the implementation team?

We implemented the solution with IBM services.

What was our ROI?

The system is very old so it is not so easy to calculate. 

What's my experience with pricing, setup cost, and licensing?

The product is very expensive because PVU has to be calculated on maximun virtual cores and there is no difference between production and non-production environments.

Which other solutions did I evaluate?

No

What other advice do I have?

If you need a small system that needs to be exposed on the web for simple transations, or if you are considering a cloud environment you should consider a different solution. 

I would rate it an eight out of ten because for complex system development, it is the best solution at this moment. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Nicolae - PeerSpot reviewer
System and Solutions Architect at a computer software company with 11-50 employees
Real User
Top 10
Easy to install and the GUI is intuitive and easy-to-use
Pros and Cons
  • "This solution is easy to use with a GUI that is intuitive and very helpful."
  • "Some things are very difficult to do, so the interface and usage could be more intuitive for those."

What is our primary use case?

This solution is normally used on the front-end of applications that we have in DB2 for IBM i. Our customers are in a variety of industries including insurance, financial, and retail. They use the WebSphere Application Server as part of their portal that talks with the database.

We have installed this application under several different operating systems including Red Hat Linux, IBM i  and IBM AIX.

What is most valuable?

This solution is easy to use with a GUI that is intuitive and very helpful.

You have the ability to do a lot of things with the commands.

What needs improvement?

Some things are very difficult to do, so the interface and usage could be more intuitive for those.

The main complaint that my customers have about this product is the price.

For how long have I used the solution?

I have been working with WebSphere Application Server for between five and ten years.

What do I think about the stability of the solution?

My customers have told me that this solution is very stable and it is working well.

How are customer service and technical support?

I have dealt with IBM's technical support on a variety of issues and normally it is pretty good. The response time is good and depending on the area, some support is more diligent and more effective than others. In general, I would say that they are above average, but the support could be improved in certain areas.

How was the initial setup?

The initial setup is quite easy. You don't necessarily need to be a technical person. The configuration can be a little more demanding, but the initial installation is not difficult.

What's my experience with pricing, setup cost, and licensing?

The price of this product is higher than that of competitors.

What other advice do I have?

IBM WebSphere Application Server works well and fulfills all of the requirements that are demanded of it, so it is a product that I recommend.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
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