I rate iServer an eight out of ten. With the help of sample databases, we can minimize some of the features in predefined models before creating customized objects. It aligns them with industry best practices and established standards.

An interface that integrates seamlessly with Microsoft Office applications like Excel and Visio is a significant advantage.

I rate iServer a seven out of ten.

I rate iServer an eight out of ten.

I recommend this solution. It's best to start small and grow from there. I work primarily in Ottawa with the government of Canada, and I think iServer is pretty high on their list because it integrates with Microsoft and they have a cloud-first strategy.

I rate this solution nine out of 10. 

I rate this solution a seven out of ten. I would recommend this solution to others, and they should include modelling capabilities and forecasting based on scenario in the next release.

This is not a product that I recommend for business process design tasks.

I would rate this solution a five out of ten.

First, decide on the deployment model. Secondly, I would recommend doing the training first. iServer is very easy to learn by yourself, but you can get stuff done quicker if you do the training before you start using it.

I would rate it as eight out of ten. If they added data-driven modeling, I would rate it as a nine or ten.

Understand what is the objective of using this system. If you just want to draw a process map, I would advise using Visio.

I would rate this solution an eight out of ten.

Have your manual process definitions ready and up-to-date. The relationships between objects to be defined should also be clear and ready. It will help reduce the time to implement the processes.

Overall, I would say that it's a poor man's EA repository. It seems like a good idea, but doesn't really work in practice. It's really two components, Visio and the iServer repository, and there is no live-link between them, so the Visio diagrams can be out-of-date. Don't implement it, you should stick with Visio, as this is a solution that ends up having the worst of both worlds.

I'm a consultant. I work with the product, however, I am not a customer.

We typically deal with the on-premises deployment model as our clients aren't well-versed in the cloud just yet.

I'd advise that those who wish to implement the solution ensure they are well trained on it beforehand.

I'd rate the solution eight out of ten. If the performance was better, I would rate it much higher.