MailChimp Reviews

Seeing the click rates, i.e., what people are clicking on to gauge what the subscribers to our emails are interested in is the most valuable feature.

I can quickly send out newsletters without spending too much time building out the emails.

The WYSIWYG editor doesn't work in the email client that IBM uses, so I've had to completely code out the email. While this isn't a huge problem, it will take a bit of time to get the template up and running, i.e., when I want to change the template, it's a hassle as I have to recode.

I have used this solution for two years.

There were no stability issues.

There were no scalability issues.

Technical support for the paid version is good, I'm not sure they have technical support for the unpaid version (which is what we're using now).

I have always been on MailChimp for the newsletters.

The setup was straightforward, just annoying as I have to hard code the emails each time that I send them out.

MailChimp is a good value product, but it seems very basic. It looks like they're starting to branch out more to social ads and are not putting as much time into their email service.

You need someone that knows how to develop emails. The drag and drop email builder isn't coded to show up properly in Outlook, Notes and the older email clients.

Automation. Segmenting our database allows us control over content delivery and marketing multiple product mediums at the same time.

Probably automation again. We have multiple campaigns such as product marketing emails, seminar series emails, and blog content with referral emails that cross over various vertical markets. MailChimp enables us to manage how the content crosses over and monitors each series or campaign while providing in-depth analytics for each vertical market. Its simple API into our CRM also allows us better client management.

Integrations with other software.

Six years.

No issues.

No issues. We have had lists from 2,000 subscribers to 50,000.

Not timely, but somewhat effective when on paid plans.

We use INInbox and SendinBlue. MailChimp is preferred.

Very simple, just sign up and send.

MailChimp is well priced for its level of ability. There are obviously alternatives out there but for ease of use, MailChimp is worth its price, especially since its free plan provides access to some paid features.

INInbox, SendinBlue.

Thoroughly test the integration if using it with various pieces of software, and be sure to refine your lists with your custom fields from the very start, as it can get complicated further down the track when you need to use automation. If you have clients on statuses or start dates or renewal dates etc., ensure you include these fields as you will likely take advantage of this as you progress.

• Strong and well documented API
• Good, fast interface
• Excellent network architecture
• Simple, but very important, reporting

MailChimp almost doubled our email marketing delivery and open rates.

Its admin interface, particularly for setting up a new campaign, is not the most intuitive. A bit of a learning curve is expected for new users, and even more difficult for ones who do not have a technical background.

I've used it for five years.

No issues encountered.

No issues encountered.

No issues encountered.

Probably one of the best in the industry, even if the client is just a small business and only using their free-tier.

Very good. Although when it comes to technical inquiries, they are not as swift but they still try their best.

Previously we self-hosted the email marketing solution. The time and money it took to maintain it was not worth the effort compared to this solution.

It was pretty straightforward. We just needed to migrate the lists, make some adjustments to follow MailChimp's unique structure, and create the template. Once that was done, we were ready to send out our first campaign.

We did it in-house.

There is practically no setup cost, and we only use their pay-as-you-go pricing.

We also looked at Campaign Monitor.

Take your time to learn from their extension knowledge base, spend time to play around with its interface and do not hesitate to contact the support for any questions.

Honestly, everything. It's one of the services I really appreciate.

We managed to easily build and send modern, nice looking, relevant newsletters to hundreds of followers, analyze our projects and thinking of new and better ways to do it, because of the diversity that comes with it.

There is always room for improvement, but I realize that it's hard to name something in particular. I am amazed at how Mailchimp is designed today.

I tested it four years ago, and have been using it for a year and a half.

No issues encountered.

No issues encountered.

No issues encountered.

10/10.

10/10.

No, I just used Mailchimp. I am very happy with it, so I am not thinking to switch to any other solution.

Ir's straightforward, Mailchimp is beautifully systemized.

Great prices for the amount of things that are being offered.

No. And it was not the case, after discovering what Mailchimp can do and how it does it.

Just try it for a few days. You'll love it.

• List management (compliance)
• Drag and drop email creation
• Chat support

There was no email marketing at our company before MailChimp, so this product allowed us to begin email marketing which is less costly and less resource intensive.

A/B testing on design could be streamlined.

Since 2009, so six years.

No issues encountered.

No issues encountered.

No issues encountered.

10/10.

10/10 - I LOVE the chat support.

It's straightforward.

I did it myself.

We have the $79 per month plan – very affordable!!

Constant Contact is the only one I remember discussing.

Take advantage of their knowledge base and educate yourself on the fundamentals of email marketing.

• Bulk emailing
• Reporting

We do more outbound marketing as this method makes it so much easier to do.

The training materials need work. Also, the on-line info is only useful if you already know what you are doing which generally isn't the case with a new product.

I've used it for eight months.

No issues encountered.

No issues encountered.

No issues encountered.

Very good.

Very good.

There was nothing in use previously.

It was quite straightforward as it has easy to follow instructions.

It was implemented in-house.

No cost to set it up.

No other options were looked at.

• Use it
• I have produced twp training manuals for beginners which I've used with my clients