We switched to Malwarebytes from Sophos. Sophos provided good protection, but the customer support was just awful. We had to get away from them for that reason. Sophos also made it really difficult for even an admin to remove a product. Sometimes we had problems with the application, and we wanted to uninstall and re-install it, but it was just a nightmare trying to get that stuff off. It is a plus when you are trying to uninstall somebody's antivirus, but it is just hard for an admin who has a legitimate reason for going in there and removing it.

There was no solution used previously.

Other vendors have local management consultants for on-premise solutions instead of the cloud. Some institutions refuse management consulting to be on the cloud. For example, banking and the government sectors, reject management consulting from the cloud. They prefer on-premise rather than the cloud.

We previously used Kaspersky for about five years before switching to Malwarebytes. We switched due to a US government recommendation over concerns that Kaspersky is based in Russia and might cooperate with the Russian government, which is known to do state-sponsored hacking.

I'm currently trying CrowdStrike. I found it very, very good. I'm dropping Malwarebytes. I will not renew the license.

I used Microsoft Security Center previously at another company. It included EDR also.

We were running Windows Defender, but we switched to Malwarebytes because it is a cloud-hosted SaaS solution that is as effective on the cloud as it is on-prem.

I previously used Windows Defender. Numerous assessments indicate it catches around 80% to 90% of threats. However, Malwarebytes achieved a higher success rate.

We switched to the product because the previous solution did not detect some malware incidents. 

In the past, we've used Norton as a security solution. However, that's it. We haven't used anything else. We decided to switch to better protect our endpoints.

We have not used any other solution. This was the first tool that we used for this, and we've stuck with them.

We also work with Trend Micro, Symantec, and Kaspersky.

We still use CrowdStrike, although to a much lesser degree because it's less effective in resolving problems. Likewise with McAfee protection, where we had issues with service quality that interrupted our business.

We are currently looking for a new solution because I am not satisfied with the product or the effort of the vendor to meet the needs of users. I have gone through the trouble of making a table for competition analysis between various vendors to see how they compare and that includes several vendors of EDR solutions including Malwarebyte, enSilo, CrowdStrike, Carbon Black and SentinelOne. I think we will end up working with Carbon Black or CloudStrike. But the current solution with malwarebytes does not perform well enough to properly protect our clients.   

I did not use a previous solution. I have been using this solution for quite awhile.

I also use McAfee as well. I use them both and scan using both of them to compare results. I find that Malwarebytes typically picks up things McAfee misses.

McAfee tends to hide the details for me and when it detects something and so quarantines it, McAfee just points you to the website, and usually the links they point you to are wrong and don't actually tell you what's going on. Malwarebytes at least says "this is what this is and we got rid of it for you". It's very specific 

My previous endpoint protection couldn't prevent ransomware. One of my users had a ransomware attack. After I installed Malwarebytes, until now, it is good. It provides more security than the previous one.