Malwarebytes Review

The product is good at keeping threats out


What is our primary use case?

It is an endpoint antivirus.

We are using the most current version of the product.

Our company does security audits, so we are pretty secure.

How has it helped my organization?

We don't have to spend any time remediating bad things happening: Not viruses nor ransomware.

We are not spending time fixing anything, so worker productivity is enhanced.

What is most valuable?

We haven't had any problems with threats. The product is good at keeping threats out.

What needs improvement?

I would like to see it protect itself a little better from other people's updates.

Every once in a while, the product gets clobbered. It's not just one thing. So, it could be a Microsoft update or a Kaspersky update. It could be another update from some other application, then you just have to reload it. This doesn't happen that often. It happens around three or four times a year.

What do I think about the stability of the solution?

It's pretty stable, but every once in a while, it gets clobbered by updates from other places. I don't think this should happen.

What do I think about the scalability of the solution?

We are a small company, so it is scalable for us.

How are customer service and technical support?

The technical support is good. 

I really haven't received any good answers about what happens when the product gets disconnected. I have had to reinstall it, but I never received an answer to this issue. So, I went to their website and put in a question. However, the solution is working

Which solution did I use previously and why did I switch?

I did not use a previous solution. I have been using this solution for quite awhile.

How was the initial setup?

The initial setup was straightforward. I just downloaded it, then it did everything itself. Once it was on my desktop, it was working.

What about the implementation team?

We did it ourselves.

What's my experience with pricing, setup cost, and licensing?

Yearly, it is around $50 per client.

Which other solutions did I evaluate?

I am also using Kaspersky for endpoint antivirus protection.

What other advice do I have?

This is a good solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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