Microsoft Entra ID ROI
It is hard to measure ROI with security solutions, but identity is the first point of vulnerability for cyber attacks, so identities must be secure and well-managed. The solution provides this, and that is a worthwhile investment.
View full review »DG
David Grain
Founder, CEO at a computer software company with 11-50 employees
We've certainly seen returns on investment in terms of some of the security features around Azure. We've seen threats that have been detected much earlier. Previously, threat detection and that sort of thing was more of a response rather than doing anything preemptive. Something would happen and we'd then fix it. Whereas now in Azure AD, we've seen recommendations and those sort of things coming through from Microsoft saying, "You've got these accounts, these have all got weak passwords. We recommend getting these changed for end-users before they get hacked." We saw a marked decrease in the number of attacks and breaches against our credentials when we introduced multi-factor authentication for the entire company.
Had anybody, for whatever reason, passed on or shared their username or password, those could then be used to get into our services. Now with multi-factor authentication, we've seen a marked decrease in the number of threats we've seen come through. So there are some marked benefits of the security features.
SSPR, self-service password reset has also realized ROI for us. In the past, 60 to 70% of the calls coming into our help desk guys were for password resets. A large chunk, 50 to 60% of those are gone because people can just go to the URL we've shared with them and reset their password themselves without having to phone us, which means that our service desk guys can deal with real issues rather than just somebody to put on their password. So we saw a large decrease in password resets. We're still trying to get rid of even more of those, trying to make their job even easier, but we've seen a large reduction in the number of password request changes to our service desk.
MV
Martijn Verbrugge
Manager Infrastructure & Architecture at BDO Global
The ROI has been quite good because we looked at competitors as well, Ping and Okta, but their license fees were quite high. Also, Azure AD can meet all our use cases. In the beginning, we only used the free version, so that was quite cheap to run. We had some custom code that we needed to develop, but that was due to our specific use case. Overall, the return on investment has been very positive. The solution is not very expensive to run. It is quite stable. For us, it brings a whole lot of capabilities to provide people with a single sign-on experience across the world.
Compared to other big vendors over the past six years, I think we are close to saving $5 million on FTEs and licensing, which is substantial.
View full review »Buyer's Guide
Microsoft Entra ID
April 2024
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
We have seen a return on our investment with Microsoft through improved performance, better management, and enhanced features.
BH
Bharat Halai
Global Head of Identity and Access Management at Adecco
It is one of those costs where you can't really quantify a return on investment. In the grand scheme of things, if we didn't have it, we would probably have a lot more breaches. It would be a lot harder to detect issues because we would have people using static usernames and passwords for various sites, making us open to a lot more attacks. The amount of security and benefit that we get out of it is not quantifiable but the return of investment from a qualitative point of view is much higher than not having it.
It is the one platform that should be used for all authentication. Azure AD allows you to have one username and password to access all of your sites, which makes life a lot easier. Therefore, the return on investment is good because people have to use the one ID and password.
View full review »EB
Eric Benoit Kamgang Wamba
Azure Cloud Administrator at Randolph Brooks Federal Credit Union
We've saved more than 20 hours per week. The product is saving us a lot of time. It cut time spent by 45% to 50%. It's also saved us money as we only pay for what we use.
View full review »We have seen a return on investment.
View full review »We have witnessed a return on investment, however, it's hard to quantify. Definitely, in the long run, there's a benefit to leveraging the product.
View full review »Microsoft Entra ID must have saved organizations money, but I do not have the data.
View full review »Azure AD is worth the money and provides us with an ROI.
View full review »Microsoft Entra has helped our organization save money because it is secure, reliable, and scalable. We have multiple applications, and we do not have to worry about infrastructure resources or any kind of additional resources just for the authorization process. Azure AD helps us out with that. It is a good return on investment, considering the license and the subscription for Azure AD as well. The pricing plan is also very good and is not as complex as that for another service provider's tool.
View full review »We have seen an ROI. We were able to secure our IT networks by more than 80%. More than 80% of the audience did subscribe to MSA and used it for logging into their work accounts.
It took us two to three months to realize its benefits from the time of deployment. We did run a pilot batch. We were trying to customize the solution according to our network. Within a quarter, we were able to identify its benefits.
View full review »AŻ
reviewer2297460
IT Engineer at a recruiting/HR firm with 10,001+ employees
We have seen a ten percent return on investment.
View full review »Entra includes things like multifactor authentication, conditional access, etc., so I think it justifies the cost.
View full review »AB
reviewer2315730
It enterprise director at a university with 10,001+ employees
My company has not used many of the new features available with the product's new prices, so I cannot speak if I have seen an ROI from the use of the product in my organization.
I have seen an ROI from the use of the solution if I consider its past usage in our organization since we were able to eliminate work that a lot of people had to do manually, like the creation or deletion of identities.
SS
Saiyed Shahab Ahmed
Chief Digitalization Executive at a energy/utilities company with 1,001-5,000 employees
We got a very good ROI when we compare it with what we were using around ten years ago. It's a much improved and cost-efficient product in terms of cloud provision.
View full review »There is a return on investment for us with Azure AD.
Azure AD is essential to how the business runs. We're only investing more in the whole Microsoft Suite.
View full review »NA
NadeemAkhtar1
Principal Service Engineer at a energy/utilities company with 10,001+ employees
We are closing all data centers. Therefore, to build or enhance any existing capability in applications, it could have been very a costly effort for us. Rather than building an authentication platform, we are using a standard-based approach where we just need to plug and play. Instead of going in and reinventing the wheel for every application, we are using a standard out-of-the-box service offering from Azure Active Directory, where we just consume that service, then users have a seamless experience.
Having a single supplier saves you loads of headaches from:
- Multiple suppliers and multiple technologies
- Integrating everything.
- Doing upgrades.
- Maintenance.
- In-house deployment
- Having multiple components of those solutions to work together.
- Managing multiple vendors, supplier support teams, contracts, renewals, and licenses.
If you are dealing with one supplier with an out-of-the-box solution, which provides you end-to-end capabilities, then it is naturally cheaper and less of a headache to manage and operate.
View full review »DM
Daison Marks
Interim Head at Division Public Education - St. Maarten
We have seen a return on investment using Azure AD.
View full review »The return on investment is easier to calculate with Okta. It's a bit complicated to calculate in the case of Azure. Of course, Azure is already a trusted platform. It's pretty big, and it's handled by Microsoft, so there are no issues with that, but it's easier to check the return on investment with Okta.
View full review »JS
Jonathan Stewart
Director, Infrastructure at a retailer with 10,001+ employees
It is difficult to estimate our return when we didn't own anything beforehand. There is no real basis for comparison. That said, the automation capabilities cut down manual provisioning, manual adding, removing, deletion, editing, and those types of things, of user fields. I would say those are the big savings, and it's helpful that you can easily do the automation tie-in into Azure Active Directory.
View full review »We have seen an ROI with the solution; the ability to collaborate with external partners provided tremendous value.
View full review »The return on investment is pretty massive. We save time and money. It helps us even if we opt for a subscription. We save a considerable amount of time with the cloud version because it has various features unavailable in the on-premises Active Directory that save time for the system administrators. We can concentrate resources on hiring other staff instead of system administrators. All the features are within the cloud itself, so it reduces the maintenance costs of an on-premise server.
View full review »AM
reviewer2005275
Director of Engineering, Integrations at a computer software company with 11-50 employees
Azure AD makes our work a lot easier, but I don't have an actual number to show an ROI.
View full review »MS
reviewer1627392
Senior DevOps engineer at a tech vendor with 51-200 employees
Our organization has definitely seen a return on its investment from using Azure Active Directory. It ties really well with the Azure ecosystem, which is why it makes sense to use Azure Active Directory to access resources.
View full review »SL
reviewer2112762
IT Manager at a non-profit with 51-200 employees
We have seen a significant return on investment since switching to Azure AD. Our monthly costs have decreased from $5,000 to $100.
View full review »We have seen a return on investment.
View full review »TM
reviewer1797381
Cloud Architect
We have definitenly seen a return on investment from using this product. We have seamless authentication, quicker response times, more robust security, access from anywhere without having to set up VPN links, and federated models.
If we had similar services on-premises, I assume that it would be expensive, especially given that we used to have a perpetual licensing model. Now that we are able to have a subscription-based service, it has not only improved our security posture but also cut down on costs.
View full review »SK
Suryakant-Kale
Chief Technology Officer at a healthcare company with 5,001-10,000 employees
It provides an organization flexibility to move towards the public cloud, so their workload can be upstream. They can see that they don't have to come down to their on-premises for any authorization authentications. That is where we were seeing more development environments, staging environments, and DevOps environments, as most of our customers were pushing towards the public cloud, which would then be integrated with their Azure Active Directory.
View full review »CG
reviewer2315787
Sr software development engineer at a tech services company with 10,001+ employees
We were able to reclaim the money that we did not spend with Microsoft and spend it elsewhere. It is technically an ROI, an investment of our time in negotiating other deals.
View full review »MA
Mohammed Alahdal
Cyber Security architect at Avanade
The solution has a high ROI when adopted properly in your organization.
View full review »JC
Joseph Chandrasekaram
Identity Engineer at a pharma/biotech company with 10,001+ employees
We have seen a return on our investment. I would say that it is one of the key components of our identity solution
View full review »CG
Chandra Guddati
IT specialist at BMO Financial Group
Everyone uses a cloud solution to reduce the on-premises infrastructure cost and maintenance. In the coming years, there will be a lot of returns or a lot of cost-cutting that will happen.
View full review »DM
reviewer1548177
Product Manager/Architect at a consumer goods company with 5,001-10,000 employees
There are a lot less calls to our service desk. For some of the traditional, "Hey, I need to reset my password," or "Hey, I'm locked out." So, we're seeing a lot of that self-service, gaining access to the different apps, and having it all be integrated with Azure will take away some of the headache. For example, "I don't know what my password is for GitHub," or, "I don't know what password is for Slack." We are like, "Well, it's the same password that you use every day." So, that has dropped call volume.
View full review »TB
reviewer1263438
Lead Global Cloud Architect at a transportation company with 10,001+ employees
There is much less cost investment going into it now. We didn't have to do a volume buy to get onto the platform. When it comes to ROI, there is low friction and a high, immediate return on investment.
View full review »KA
Khadim Ali
Dynamics 365 CRM / Power Apps Developer at Get Dynamics
We have seen an ROI due to the fact that it integrates with other Microsoft services very seamlessly. In that sense, it definitely saves time and cost as opposed to implementing something that we don't know, such as other identity systems.
View full review »MH
Matt Hudson
Enterprise Solution Architect - Security at a insurance company with 10,001+ employees
We have only really bought into the solution over the last 12 months or so. We expect to see cost returns in the next 12 months.
View full review »We have seen a return on investment from Azure AD because, first of all, we have been able to use the Cloud infrastructure to bring in more response. Also, it has high availability. We can easily scale it up or down, thereby managing costs. Now, in terms of the Azure Active Directory Office 365, we also have scale licenses where we get to manage the licenses across multiple users, thereby reducing costs of having to purchase one per user.
NP
NuwanPerera
Head, IT Infrastructure at a comms service provider with 201-500 employees
We have been able to achieve our target and requirements for security. After the move to Azure AD, the security level is high. The users have to change passwords and do MFA a few times if something goes wrong, and if they can't, the device is going to block them. Sometimes, users are not happy, but at the organizational level, it is good. It is costly, but the improvement is good in terms of performance and security.
View full review »HM
HUGOMARTINEZ
IT Manager at a renewables & environment company with 201-500 employees
From a very subjective point of view, as I haven't drawn any kind of numbers to calculate the return on investment, what I can see so far is that the investment is running smoothly and it's easier for us to run our environment with it.
View full review »We have observed a 60 percent return on investment with Microsoft Authenticator, which provides us with peace of mind, knowing that there is no unauthorized access occurring.
View full review »PS
Pankaj Singh Chandel
Sr. System Administrator at FST Information Technology Pvt Ltd
Azure AD has a good return on investment. We do not need as many servers, electricity, etc. We can save from a cost point of view. Apart from that, if we have a limited set of users, we do not need to go with the extended version of Azure Active Directory, where it costs a lot to enable these services. Azure Active Directory is a good option compared to on-premises.
This solution is less time-consuming. We don't have to hire as many resources to give permissions to a particular user or group for any application.
View full review »We think the solution is excellent and provides a return on our investment.
View full review »LO
Leandro Oliveira
Infrastructure Manager at trt18
It gives a good return on investment. The amount of first-level support we have had to give internally has dropped a lot since we applied the policies and restricted our users. But our users are now more satisfied because their computers don't have the issues that they had before. Before Active Directory, there were many issues that our users complained about, like worms and malware. We don't have those issues anymore. Even with endpoint protection we had some cases of viruses in our company, but now we don't have them either.
Directly, I couldn't calculate the return on investment, but indirectly we saved by reducing work for our team, and we are keeping our users satisfied.
View full review »The initial investment is high due to the migration if you have a legacy environment like an on-premise Active Directory. However, after that initial investment, you're just paying for the license to hold your information and that has your Active Directory. There's a return on investment probably after few months. In that time, you'll get your money spent back due to the fact that you don't have to purchase a lot of hardware initially. The initial investment is really only to migrate your information or your data. That's where there are costs for a company usually.
View full review »BS
reviewer2315784
Systems Architect at a non-profit with 11-50 employees
We have seen a return on investment with Microsoft Entra ID. The solution has dramatically reduced the amount of time spent on activating accounts. I was the first system administrator at the company, and we've got four now. It's definitely a growing arena, but it's an understanding that I can see that progression. I don't have to teach them all these different things. We just do one thing and move on.
View full review »JA
Jai Agarwal
IT Project Manager at Orange España
We have definitely seen a return on investment because security is our biggest concern. We do not want to leak our data to any unauthorized sources.
View full review »DZ
Dimitris Zografos
IT Infrastructure & Tech Support Manager at a energy/utilities company with 1,001-5,000 employees
We can see a return on the investment by comparing the prices we know from previous years. We don't use so many data centers now and we don't need as many installations and to pay as much rent.
Our return on investment is that the costs are very small, like one-tenth what they were, by going from owning on-premises data centers to what we have now. Over a period of five years, our return on investment is 100 percent. The money we pay for this contract is not much compared to the money you need for buildings, data centers, power, and technicians.
The price is also very good if you consider the money you save by not having to pay for many contracts with different companies to create a corporate solution. You pay one company, like Microsoft, and you have the whole solution. We have saved a lot of money by doing that.
Of course, you need to give it time and in-house resources. People have to be trained. Otherwise, if you have many environments and many products that you don't know very well...
Maybe using multiple companies is good. That's why we do use some other products, but not many.
View full review »FN
Flavio Neves
Azure Cloud Architect at a engineering company with 10,001+ employees
We have seen ROI using Azure Active Directory in the fact that we don't need to have four or five local servers. We can have just one local server and the heavy jobs can be run over the cloud. There is some money saved on that.
View full review »OA
reviewer1687521
Senior Infrastructure Security Engineer at a tech services company with 51-200 employees
It protects your identity and keeps you secure. The return on investment is that it keeps your identity from being compromised or you being scammed. That is the investment that customers pay for.
View full review »TO
Timileyin Olaleye
Technical Support Engineer at Freelancer
I work with a client who has a small organization of 50 users worldwide. With Active Directory, they are spending a lot for 50 users for management, the cost of maintenance, etc. The ROI number is too small for the costs that they are spending on the maintenance of an on-premises setup. So, I migrated them to Azure Active Directory, where it is cost-effective compared to an on-premises setup.
View full review »SK
SunilKumar12
Sr Engineer IT at Hical Technologies Pvt Ltd
With COVID going on, part of our ROI from using the solution is that we can view the access of all the employees who are working from home. In these circumstances, that has been a notable return on our investment.
View full review »HP
hugodpereira
Computer engineering student at a educational organization with 501-1,000 employees
Based on my experience, it would be difficult to estimate how long it would take to earn your investment back.
View full review »VK
reviewer1574268
IT Consultant at a tech services company with 1-10 employees
As this is a cloud-based solution, less maintenance is required, so the return on investment is better.
View full review »JG
John Gbigbi-Jackson
Cloud Systems Administrator (Servers and Storage) at University of Bath
In terms of our overall Azure experience, I can see that this solution yields a return on our investment. However, it is difficult to quantify.
View full review »FA
reviewer2315610
VP of IT at a financial services firm with 51-200 employees
It is difficult to quantify that. Because there is the cost of switching, usually, it ends up being a wash.
View full review »AO
Adewale Oluwaseyi
Technical Lead at Freelance Consultant
We have seen an ROI. It's actually cut some costs. Initially, we were using a local environment. Now, we've almost rid ourselves of one of our local environments. Moving to the cloud has saved us a lot of costs and actually, it's a very good experience. It's cost-effective compared to what we used before. It's better in terms of lowering our overall expenditure.
View full review »FT
reviewer2266695
Support desk representative at a consultancy with 11-50 employees
I'm not sure if we've saved money specifically using the solution, yet, if that wasn't the case, I'm not sure why we would use it.
View full review »While I don't directly deal with tracking ROI, our customers are satisfied with the way we are billing them when we're setting things up.
View full review »JS
Jitender Singh
Consultant at Upwork Freelancer
Clients only invest their money when they know that they are getting a really helpful platform. They want to see that I, as a consultant, am confident in the product I'm asking them to use. I have to be very confident that I am providing them a solution that will definitely work for them.
View full review »RJ
Rajeev Jha
Database Manager at Wartsila India Ltd
I believe that this solution has simplified our work environment. We have over 13,000 users and this is very helpful to connect everything.
View full review »JL
reviewer2315649
Lead Systems Engineer at a non-profit with 1,001-5,000 employees
I have seen ROI with the tool's use.
View full review »It will save us money eventually, even though that's not the case now. For example, for HR, with onboarding and exits, we're beginning to see that this is an area where Entra can help us manage the life cycle of identities. The convenience that comes with that, and how that also helps ensure security and compliance, are areas that Entra can help us with.
AM
Ashfaque-Memon
Cloud Architect at a hospitality company with 1-10 employees
I have clients who have seen an ROI.
View full review »JO
John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
If you have an existing environment that consists of on-prem AD based environment, then you will want to go with Azure AD. You need to talk to your service provider, or your in-house IT team. Get them involved to help. We did so, and then we just set up a whole new domain and got rid of the old one, and set up the new one on Azure AD. Microsoft will help walk you through the process.
View full review »LC
reviewer2315517
Director of Application at a university with 501-1,000 employees
We have seen ROI with the tool's use.
View full review »NA
reviewer2066160
Chief Information Officer at a construction company with 10,001+ employees
I am working right now on whether we have seen ROI from the solution.
View full review »RH
Riyan Hidayat
Sr. System Engineer at PT Smartfren Telecom Tbk
The company I work for has more than 10 branches, we no longer have to go to the branch outside the city to have the application installed on the user's devices. When you have Active Directory, you only need to connect it to the device and then the information will automatically populate. The process was more automated.
View full review »PV
reviewer1708791
Microsoft Azure Engineer at a tech services company with 10,001+ employees
We have seen a bit of an ROI.
View full review »GR
reviewer1574265
Cloud Admin at a tech services company with 10,001+ employees
This product provides added value to the company.
View full review »SS
Saurabh Shelke
Technical Specialist
We've definitely seen an ROI. I can't speak to the pricing part, however, when I see it as an administrator, I definitely see the value for money for our organization. A lot of functionalities have been added, with still more plans to add a few more features. There clearly has been a value addition.
Buyer's Guide
Microsoft Entra ID
April 2024
Learn what your peers think about Microsoft Entra ID. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.