Technical Director at Progetti e Soluzioni
Real User
Intuitive, stable, customizable, and has a lot of powerful functions
Pros and Cons
  • "It is stable enough. It has a lot of powerful functions. It can also be customized with the DAX language. It is also intuitive enough and incremental. You can start with something simple, and then step-by-step, you can increase the reports and dashboards according to your needs."
  • "When you go to the cloud, its licensing is not intuitive. It is a little bit complex. When you have to purchase a new license, it is difficult to understand on their website what exactly you need to pay and how you can group. It is something that is applicable to all Microsoft products. They're not always so simple and clear when it comes to licensing. Their support can also be better in terms of explaining how they resolved an issue and what steps they took to resolve it. They are able to resolve the issue, but they can be better at explaining the approach they took to resolve the issue. It could have something in the direction of machine learning. It can have some kind of integration with machine learning where you can ask for some reports with natural language."

What is our primary use case?

We are using it for analyzing transactions. In the products that we develop and supply to our customers, there are some applications that are connected to payments. We analyze the trend of transactions or payments that are done in our system by our clients. We want to understand how our clients are using our solution and if there are some conditions that are making them use our product more than others. We also analyze who is paying and how much, and how and at what time are they using our system.

What is most valuable?

It is stable enough. It has a lot of powerful functions. It can also be customized with the DAX language. 

It is also intuitive enough and incremental. You can start with something simple, and then step-by-step, you can increase the reports and dashboards according to your needs. 

What needs improvement?

When you go to the cloud, its licensing is not intuitive. It is a little bit complex. When you have to purchase a new license, it is difficult to understand on their website what exactly you need to pay and how you can group. It is something that is applicable to all Microsoft products. They're not always so simple and clear when it comes to licensing.

Their support can also be better in terms of explaining how they resolved an issue and what steps they took to resolve it. They are able to resolve the issue, but they can be better at explaining the approach they took to resolve the issue.

It could have something in the direction of machine learning. It can have some kind of integration with machine learning where you can ask for some reports with natural language.

For how long have I used the solution?

I have been using this solution for two years.

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What do I think about the stability of the solution?

It is stable enough.

What do I think about the scalability of the solution?

It is easy to make it grow as a product. Our organization is not big. We have a total of 10 to 15 people who access this solution. We will continue to use it for sure. 

In general, we are producing applications that we sell to our clients in a SaaS model. All data of our clients is inside our database. The clients have to manage the service. All this data that they are loading in our server can have interesting information for them. So, we are using it to understand our clients and the behavior of the user.

How are customer service and support?

We had to use some support for licensing. They were fast enough, but sometimes, they were not very clear. We had a few calls with them. In the end, they solved the problem, but they didn't have a very clear approach. It was more of a communication problem. Their support can be better in terms of explaining how they resolved an issue and what steps they took to resolve it. 

How was the initial setup?

Its installation is easy on the cloud as well as on the desktop. You can also easily move and publish from desktop to the cloud. We had issues with licensing, but after you have received licenses, it is easy. 

It is also good how the data that is being collected on some servers for different data centers is automatically synchronized. It is easy enough to do automatic scaling or collect the data from the source and the publisher.

What about the implementation team?

We did it ourselves. At the moment, we are not using a consultant. It is intuitive enough for our use, and there is one type of analysis and one type of role. However, in the future, we might require a consultant for customizing the dashboard and the reports and splitting the data according to different roles. We would require analysis of different roles based on different sets of data. For machine learning, we'll surely require a consultant.

For its deployment and maintenance, we have three or four people for each specific competency. Some of them are more experienced in the data that has to be collected, and some of them are experienced in how data can be collected from the in-house server. There are also some people who are more competent in the business domain.

What's my experience with pricing, setup cost, and licensing?

We pay for users who are publishing on the cloud. The desktop version is free.

Its licensing is on a yearly basis.

What other advice do I have?

I would recommend this solution. It has many features that are good. It mostly needs improved licensing. 

I would rate Power BI a nine out of ten. 

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Analytics Director at a tech services company with 51-200 employees
Real User
Low-cost, feature-rich, and easy to deploy, but would be nice to get faster support for new features
Pros and Cons
  • "It is low-cost and easy to deploy. It is fully-featured."
  • "They are improving it all the time. What would be nice is if they could respond to feature requests more quickly. They can provide faster support for new features."

What is our primary use case?

It is for dashboards and reports. 

What is most valuable?

It is low-cost and easy to deploy. It is fully-featured.

What needs improvement?

They are improving it all the time. What would be nice is if they could respond to feature requests more quickly. They can provide faster support for new features.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It is reasonably stable.

What do I think about the scalability of the solution?

In my organization, we have around ten users. In our client's organization, we have about 100 users.

How are customer service and technical support?

I normally find whatever I need in Microsoft documentation or through Google. There is a lot of activity in the market. A lot of other people typically would have already asked the same question that I have, so it is fairly easy to find information.

Which solution did I use previously and why did I switch?

I didn't really use any other product. I used to be a Qlik partner, and I became a Microsoft partner two years ago.

How was the initial setup?

Its installation is straightforward. The developer suite has one-click installation. The end-users just get a web URL. There is no installation for end-users. They just access it.

There is a Microsoft certification that you need to complete, but it is all deployed on the Microsoft Azure cloud. So, there are no infrastructure requirements.

What's my experience with pricing, setup cost, and licensing?

It depends upon the tier of your Office 365 subscription. On E5, which is a Microsoft Azure subscription, you get it for free. If you are on a lower tier, you can subscribe for $10 a month per user, which is really cheap.

What other advice do I have?

I would recommend this solution. It is pretty good. Technically, it is at the same level as the other products that I've used so far. It has all the features, and it is easy to deploy. Its costs are really palatable. They are improving it all the time. I am fairly satisfied with this product.

I would rate Microsoft BI a seven out of ten. There are always areas for improvement, but I am fairly happy with it. I would not rate anything else also higher than seven.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
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CEO at a tech services company with 201-500 employees
Consultant
Highly scalable, very stable, good data presentation, and useful for deeper insights and analysis
Pros and Cons
  • "The way data is presented is very valuable. The amount of information that we can get at a glance is also valuable. You can then drill-down and see data from many different angles in the same chart by selecting certain things. Based on the selection, everything changes automatically. If we have four parameters in a particular item, when you select a parameter, the remaining charts on that page automatically change for that particular parameter."
  • "Its price could be better. Its licensing cost is very high."

What is our primary use case?

We are using Power BI Premium at the moment. It is an online solution, which always has the latest version.

It is for data visualization and data insights. BI means business intelligence, so it helps you understand the performance of your business better. It gives you deeper insight into the data so that you can draw meaningful conclusions from the data, and your decisions are based on data insights rather than a hunch. 

How has it helped my organization?

It is a good and very useful product. I find it to be extremely useful because it gives me a deeper insight into my business, and it lets me analyze things and make decisions based on the data.

What is most valuable?

The way data is presented is very valuable. The amount of information that we can get at a glance is also valuable. You can then drill-down and see data from many different angles in the same chart by selecting certain things. Based on the selection, everything changes automatically. If we have four parameters in a particular item, when you select a parameter, the remaining charts on that page automatically change for that particular parameter.

What needs improvement?

Its price could be better. Its licensing cost is very high.

For how long have I used the solution?

We discovered it about two months ago, and we started using it.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

You can scale it to thousands of users. It is a cloud product. Microsoft Cloud is being used by people across the world. So, there is no limitation in terms of scalability.

At the moment, we have about five users, but the number of users will increase to 50. We are absolutely going to keep using it.

How are customer service and technical support?

We generally don't approach Microsoft for support. We are able to handle things at our end.

Which solution did I use previously and why did I switch?

We used simple Excel reports, but Excel reports are not as good as Power BI. Power BI is far ahead.

How was the initial setup?

It is a cloud product. You can access it through a web browser. It takes no time. 

It takes time only when you have to prepare the reports because you need to know how to prepare the Power BI reports. There is an MIS team, and there are Power BI designers who design the reports, but for users, it doesn't take much effort because they just have to click and see.

What's my experience with pricing, setup cost, and licensing?

Its licensing cost is very high. It is $20 per user, which is very high, but it is a good product, so you pay for it.

What other advice do I have?

I would recommend this solution. I would rate Microsoft BI a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Business Analyst at a non-tech company with 10,001+ employees
Real User
An easy and flexible BI solution, but the dashboard could be better
Pros and Cons
  • "The Microsoft Power BI app is very good. It's also very flexible."
  • "The dashboard could be simplified."

What is our primary use case?

We use it mainly for Qlik Sense. We're using business interests analytics. Everyone from marketing to sales uses it. Microsoft BI is usually used for oversight.

What is most valuable?

Microsoft BI is easy and but not very user-friendly. But you can directly connect it to an Excel file. You can find out how many sites to look at and do it yourself directly. The Microsoft Power BI app is very good. It's also very flexible. 

What needs improvement?

The dashboard could be simplified. The service is currently good, but it could be better. If you compare it to Tableau and Qlik Sense, they are doing much better work. The ability of their dashboards is much better. The technical part is easy in Qlik Sense, where we can do some coding. It isn't easy in Power-BI.

Microsoft BI can be more user-friendly. Scalability is also a challenge for us because it's difficult to handle Power BI's dashboard.

For how long have I used the solution?

I have been using Microsoft BI for the last four years.

What do I think about the stability of the solution?

Microsoft BI is a stable solution. We haven't had any issues yet.

What do I think about the scalability of the solution?

It's not very scalable because it's difficult to manage the Microsoft BI dashboard.

How are customer service and technical support?

Technical support is good.

How was the initial setup?

The initial setup is very easy.

What's my experience with pricing, setup cost, and licensing?

Their price is good.

What other advice do I have?

I would recommend this product to potential users. But if they have options, I would recommend one of the others.

On a scale from one to ten, I would give Microsoft BI a six.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CEO at Finanblue
Real User
Leaderboard
Extremely flexible, enabling data extraction from a variety of sources and systems
Pros and Cons
  • "Ability to extract data from a variety of sources and systems."
  • "The mobile app is very poor."

What is our primary use case?

We use Power BI to manage all business indicators. Our customers' files, operations, number of transactions, satisfaction levels, history. We have a very powerful dashboard we use in Power BI and all our customers use it. I use it to drill down data from customers, to make decisions regarding business and other things. We are Microsoft partners and I'm a board member of our company.  

What is most valuable?

Power BI has a unique set of APIs to connect different databases on different systems. It means that I can extract data from a variety of sources and systems. It's very flexible. I work with numerous systems. We have new systems, super fast systems, and I have very old systems that run very well. They don't need updating because they run so well. Power BI has the power to connect with different sources, and I have a data scientist that orchestrates all that data because it's also about understanding the data, the application of intelligence and strategy on the data, and exposing it on the dashboard. 

What needs improvement?

I think that they should improve the mobile application that they have, it's very poor. We generally have a very huge area to cover, to move blocks and data. But sometimes I need a small set of data that I can see in my personal iPhone. But the iPhone solution, and the solution from any smartphone, tablet, etc., is so limited. It's particularly important now when so many people are working from home. Sometimes I need to reply to a call from my support or customer teams, they might be asking for a concession for a customer. I want to be able to look at the data on that customer. I take out my phone and I have no data. It's the worst. I think that if they improve the mobile solutions, it would help me and my team. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

The stability of the product is very good. Microsoft solutions are very reliable. They're very mature and deliver reliable solutions. 

What do I think about the scalability of the solution?

The scalability is good and powerful. Everyone in the company uses Microsoft tools, predictive tools. Microsoft 365, Power BI, SharePoint, Teams, Word, PowerPoint.

How are customer service and technical support?

Technical support is a challenge, it's a complex question. Microsoft has different levels of support, it's all very customized. Different kinds and sizes of companies require different levels of support. The support is strong but it comes at a price. It's their business model. I can buy a number of hours from a specialist and get a real-time response.

How was the initial setup?

The initial setup is quite complex and not easy to manage. You need a data scientist. It's not only connected to a data source, it's not only connected to an Excel sheet. For basic use that's okay but for corporate use to extract major features from the solution, you need a data scientist. It's expensive but a necessity and it's a very good investment for companies, because the data scientist enables the company to make better decisions and to help improve customer satisfaction.

What other advice do I have?

It's very important to have a very good data scientist, without that it's very difficult. It's a key requirement. I'm only unhappy with the Windows software. I'm a Mac user for over 20 years, and, in comparison, Windows is bad. For us, SAP, Oracle, Salesforce, IBM are not affordable. They're interested in larger companies. In the last few years, Microsoft seems to be happier to go for the smaller companies too.

I would rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Engineer at Jade Global
MSP
The Microsoft tech support blog is very helpful.
Pros and Cons
  • "Tech support is very helpful."
  • "We did have some issues building the Microsoft blog."

What is our primary use case?

The primary use case for this solution is mirroring it to the dock so we can match up different parts of Office like Excel, Word, etc. and then we can clear it.

How has it helped my organization?

Microsoft always believes in adding different features. We did have some issues building the Microsoft blog.

What needs improvement?

We were having trouble working with the icons.

For how long have I used the solution?

Less than one year.

How is customer service and technical support?

The Microsoft tech support blog was very helpful to me. But, it supports the non-BI people also.

How was the initial setup?

I was not involved with implementation of the product.

What's my experience with pricing, setup cost, and licensing?

I do not have a comment on the pricing of the solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Specialist at a wholesaler/distributor with 1-10 employees
Real User
There is a lot of help and documentation on the Internet
Pros and Cons
  • "There is a lot of help and documentation on the Internet, so no special training is needed to use the source code."
  • "The reporting part of Microsoft BI is rather limited compared to other reporting tools."

How has it helped my organization?

  • It is free. 
  • SSAS and SSRS work great together. 
  • There is a lot of help and documentation on the Internet, so no special training is needed to use the source code.

What is most valuable?

It has the most secured database that I have ever used, which is the most important part of Microsoft BI.

What needs improvement?

The reporting part of Microsoft BI is rather limited compared to other reporting tools.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It works perfectly so far.

What do I think about the scalability of the solution?

The information which we are working on is not that deep.

How are customer service and technical support?

We use information from the Internet everyday.

Which solution did I use previously and why did I switch?

We previously used iFrame.

We did long studies about which tool to use in our company. We decided to use Microsoft BI because it was a complete product, and it is easier and cheaper than others.

How was the initial setup?

In the beginning, it was a rather complex because all the documents are in English. If it is in French, it was really complex, so then we would have to read the English documents. That was the most difficult thing here. It made the product difficult to use, because of the language, so Microsoft did provide help.

Which other solutions did I evaluate?

In the beginning, we were about to choose Pentaho because it is an open source suite. The problem is that beyond the enterprise version of Pentaho, it is more expensive than Microsoft. We would always need to rely on an expert of Pentaho, instead of finding solutions on the Internet, and that was the reason why we did not choose it.

What other advice do I have?

Most important criteria when selecting a vendor:

  • Price
  • Ability to go on the Internet and locate support information.
  • Secure product
  • Easy interface to use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
CEO at a tech services company
Real User
Tool is easy to use, DAX coding language is good for creating formulae
Pros and Cons
  • "The DAX coding language is good for creating formulae."

    What is our primary use case?

    We use it for visualization, to create presentations and dashboards. It works pretty well.

    How has it helped my organization?

    We are using Power BI because it is one of the best tools. It has been very good for all situations. The DAX coding language is good for creating formulae.

    What is most valuable?

    It is easy to work with. The tool is very complete.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    The stability is good, no problem. We haven't had any trouble with it.

    What do I think about the scalability of the solution?

    Our solutions are not for very many people, say 25 users. For them, it works very well. I don't know how it works with more users than that.

    Which solution did I use previously and why did I switch?

    The customers we work with didn't have very elegant solutions. They were using traditional ERP and were getting default reports. Now, with programming code, it is fantastic. They are very happy with our solutions with Power BI.

    Which other solutions did I evaluate?

    Qlik Sense and QlikView are very good tools, very close to Power BI. Tableau is also a competitor but we haven't used it.

    What other advice do I have?

    When selecting a vendor we look for expertise, a company that understands the problems and knows the market, solutions, tools; and one that creates successful products. That is the most important criterion. Also, when you are in front of your clients, you need to know who is supporting you from the back.

    I would rate Power BI at eight out of 10 because it enables us to do all the things we want to do. Moving forward, for more than 5,000 users, or for very complex dashboards, we don't know how it works.

    I always recommend Power BI. It's very good.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.
    Updated: May 2024
    Buyer's Guide
    Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.