PeerSpot user
Network Engineer at TLCWEB S.R.L.
Consultant
Sometimes updates can mess up the running configuration but it is a powerful tool.

What is most valuable?

First of all scalability of this solution. It's an all-in-one solution useful for every kind of company. It's also very easy to set up rules and NAT, and it has several modules like transparent proxy, VPN, and traffic shaping which are the daily modules for me.

How has it helped my organization?

pfSense software was designed to be a customizable platform that can be hardware agnostic. This allows the engineer to meet the needs of a project with a device that's got the right I/O and specifications, and then customize the pfSense settings to their needs.
So power consumption and less hardware requirement can save our money!

What needs improvement?

Compatibility with virtualization system (like VMWare, Proxmox and so on and so forth); in some cases, it can create conflicts with virtualized hardware, and configuration export (sometimes the XML file creates a conflict with the hardware network MAC address).

For how long have I used the solution?

I've been using it for three years.

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Netgate pfSense
April 2024
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What was my experience with deployment of the solution?

  • Compatibility with some virtualized system
  • Configuration export in some cases
  • Sometimes updates can mess up the running configuration

What do I think about the stability of the solution?

Never had any issues. In fact, I've had a pfSense firewall with the uptime of a year.

What do I think about the scalability of the solution?

No, and it doesn't matter how many rules or not that you have. It can manage different network interfaces (virtual and physical) without a problem.

How are customer service and support?

Customer Service:

We never use it, but it has a large community so you can find whatever you need in the pfSense forum.

Technical Support:

We never use it, but it has a large community so you can find whatever you need in the pfSense forum.

Which solution did I use previously and why did I switch?

Previously we've used hardware firewalling solutions like SonicWall, Zyxel and others but they're not powerful like this solution. Also, they are hardware so the cost is much higher than software. I've also used IPtables which is a software Linux solution but it's complicated to setup when you need to manage several rules.

How was the initial setup?

It's easy to setup the solution because there's a wizard that guides you through it, and therefore, you cannot make mistakes. Then, you can configure the different aspects to fit your needs.

What about the implementation team?

We have become experts in this solution. We installed it in our lab and tested the solution. After that we implemented it throughout our company, and then began using the solution with our customers.

What was our ROI?

We've a strong know how, and we've use this solution with our customers so we can be more competitive than hardware solutions.

What's my experience with pricing, setup cost, and licensing?

It's a software solution, and also open source, so it's cost is zero!

Which other solutions did I evaluate?

We tested IPCop, Smoothwall, IPTables and others. When we have an OS project, we want to test so we can compare it to our technology, and if it's better, we build it!

What other advice do I have?

Test, test, test and...test! It's powerful but only with testing will you realize what you need.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user700119 - PeerSpot reviewer
HTS Engineering - Heat Transfer Solutions at a construction company with 201-500 employees
Vendor
Any new hire straight out of school who has network knowledge is able to operate the software without the complication of a CLI.

What is most valuable?

The easy to use GUI. Less training is required for the newcomers in IT.

How has it helped my organization?

Any new hire straight out of school who has network knowledge is able to operate the software without the complication of a CLI.

What needs improvement?

There were some bugs in the version we used.

For how long have I used the solution?

We have been using the solution for one year.

What do I think about the stability of the solution?

We had a stability issue. A handful of times the firewall box froze and needed a power cycle.

What do I think about the scalability of the solution?

We had a scalability issue. The fail over did not work automatically.

How are customer service and technical support?

Our infrastructure manager tried contacting their support but it was not helpful. Response time was bad as expected for an open source software.

Which solution did I use previously and why did I switch?

FreeBSD box was an old setup from 1998, so it was time to upgrade without it being costly.

How was the initial setup?

The setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It's open source so it's free. We did not buy their hardware.

Which other solutions did I evaluate?

We evaluated Cisco .

What other advice do I have?

If your organization has the budget, go with a paid solution. We've had our days with it and went with a paid solution (another firewall) due to the company growing and we couldn't have any downtime. It would likely cost the company more money with downtime than to purchase a good quality firewall.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Netgate pfSense
April 2024
Learn what your peers think about Netgate pfSense. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.
it_user694707 - PeerSpot reviewer
IT Director
Vendor
Most valuable feature is a 50/50 between no licensing and ability to repair a firewall
Pros and Cons
  • "The redundancy and scalability ARE very nice."
  • "The GUI could use more “bells and whistles”. It's got plenty of info for a Sysadmin but some people like shiny things."

How has it helped my organization?

Increasing customer satisfaction by not having to ask for license fees any time a new feature is needed. The redundancy and scalability is very nice too.

What is most valuable?

Most valuable is a 50/50 between no licensing (cough Cisco) and being able to actually repair a firewall instead of replace since pfSense can be loaded to any x86/x64 PC or Server.

What needs improvement?

The GUI could use more “bells and whistles”. It's got plenty of info for a Sysadmin but some people like shiny things.

What do I think about the stability of the solution?

Rarely and almost always due to bad configuration or failing hardware.

What do I think about the scalability of the solution?

No, pfSense can be installed on a decommissioned PC or a brand new 4U quad CPU server. If you need better hardware from the first install it's easy to either simply move the drive to the new firewall or backup/restore to new disks.

How are customer service and technical support?

I've only ever used community-based support and it's very solid with thousands of knowledgeable people on their forums.

Which solution did I use previously and why did I switch?

NETGEAR or Cisco. Switched because NETGEAR didn’t always offer the functionality and Cisco was very complicated and expensive.

How was the initial setup?

Simple if you just want a firewall up and going to NAT your network. It can be as complex as you need it to be. Just run the install from an ISO and it's like any other out-of-the-box SMB router.

What's my experience with pricing, setup cost, and licensing?

Unless they have specific requirements that demand a particular device, I always suggest pfSense specifically because of the absence of pricing and licensing.

Which other solutions did I evaluate?

Monowall, Tomato, DD-WRT.

What other advice do I have?

Stop googling and head over to pfSense to download the ISO and get started. It will do almost everything the most expensive Cisco device will.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user461160 - PeerSpot reviewer
Gérant chez
Vendor
Easy backup restore, independent platform not linked to a commercial vendor.

What is most valuable?

We use the open source version and we chose the hardware platform.

For pfSense the valuable features are:

  • High availability
  • VPN (openVPN)
  • Easy administration
  • Extensibility (by modules)
  • Easy backup/restore, independent platform not linked to a commercial vendor

For how long have I used the solution?

We have been using the solution since version 2.1, which was three years ago.

What do I think about the stability of the solution?

We did not encounter any issues with stability.

What do I think about the scalability of the solution?

We did not encounter any issues with scalability. It depends on the hardware, not the software.

How are customer service and technical support?

I can't say. We provide our own support to our customers, as we are Linux, FreeBSD and IP specialists.

Which solution did I use previously and why did I switch?

We used Watchguard and Endian, but pfSense is the most complete for layer 3 firewalls. We split the roles. We use pfSense only for the layer 3 and other products for proxy and reverse proxy (Diladele, Nginx) so we are not dependent of a constructor and easily update each part.

How was the initial setup?

Setup is easy and done in a few steps.

What's my experience with pricing, setup cost, and licensing?

You pay only the support and the price depends on the hardware not the functionalities.

What other advice do I have?

The pfSense product is very powerful in layer 3 but you must add some products to match a viable commercial product which generally has all the functions integrated in one hardware system (proxy, antivirus, etc.).

For us pfSense is better for layer 3. We use MailCleaner for the mail relay, and Diladele for the web proxy. We like to split the functionalities for security reasons.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user485088 - PeerSpot reviewer
Infrastructure Manager at a engineering company with 501-1,000 employees
Vendor
Easy to deploy and easy to use, traffic graphics are excellent.
Pros and Cons
  • "Easy to deploy and easy to use."
  • "Easy to deploy and easy to use."
  • "Perhaps the documentation is not clear and because it is supported in the community there is no basic documentation."
  • "​Perhaps the documentation is not clear and because it is supported in the community there is no basic documentation."

How has it helped my organization?

Use it to filter traffic and restrict browsing by profiles, use ACLs with Squid.
When using the load balancing functionality the performance is excellent, the best I could have 3 operators at the time.

What is most valuable?

Among the most valuable features I have found in PFsense are: Easy to deploy and easy to use, traffic graphics are excellent and tools that can be included as squid, snort, squidguard, ntop, pfblogNG, support wonderfully the purpose of generating PFsense.

What needs improvement?

Easy to deploy and easy to use, although the support of the community in the forums is excellent and there is always a solution

What do I think about the stability of the solution?

No, in fact I have one more than 4 years ago in production and it works perfect

What do I think about the scalability of the solution?

No

How are customer service and technical support?

Customer Service:

8

Technical Support:

8

Which solution did I use previously and why did I switch?

Fortinet, TMG Microsoft, SonicWall, scalability, cost

How was the initial setup?

After istalar pfsense the initial configuration is simple, and works without problems

What about the implementation team?

The implementation was internally, clear before in production were made several laboratories

What was our ROI?

The power to use old hardware allows an exceptional ROI the investment is little just a few network cards

Which other solutions did I evaluate?

Of course, the tools he knew and those that are offered in the local market including FORTINET and SONICWALL

What other advice do I have?

It is worth to enter the world of PFsense is rewarding to belong to an open-minded community that does not hesitate to share their experiences and knowledge

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer963351 - PeerSpot reviewer
reviewer963351IT Manager & Sr. Application Programmer with 11-50 employees
Real User

Good info. How do you think PFsense compares to Fortinet or sonicwall? Personally I found certain competitors a little more cumbersome.

PeerSpot user
Senior Technology Consultant Cosmocall/Microsoft at a tech services company
Consultant
There aren't any deployment issues unless there are some complex configurations.

What is most valuable?

  • Port routing policies
  • Load balancing
  • Clustering

How has it helped my organization?

We've been able to get call center traffic optimisation over multiple WAN and Point2Point Connections with a failover policy. The call center has different types of traffic (VoIP, Internet, Stream etc.) and every kind of traffic has its own policy. For example VoIP needs to be have high availability & a priority to maintain a non-stop custom service, while that of internet traffic can be lowered in priority and even cut when some WANs are unavailable to prioritize VoIP. I think that having this kind of complex configuration & tunning with a robust open solution, is a good value.

For how long have I used the solution?

  • v0.x for three years
  • v1.x for two years
  • v2.x for three years

What was my experience with deployment of the solution?

There have been no deployment issues since v0.x.

What do I think about the stability of the solution?

Yes, sometimes there are issues if there are some complex configurations. When working with load balancing ADSL modems, I've noticed that pfSense "fools" the modem and it becomes unresponsive until it is restarted. This issue doesn't affect pfSense, but it is the root cause of a hung ADSL modem.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

I've never used them.

Technical Support:

I've never used them.

Which solution did I use previously and why did I switch?

No previous solution was used.

How was the initial setup?

The initial setup is easy. This is because the pfSense setup is like a Windows installation (wizards, choose option, click next etc.) unlike some others.

What about the implementation team?

We implemented it in-house.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sans emploi at a pharma/biotech company with 51-200 employees
Real User
Simple no-cost solution
Pros and Cons
  • "pfSense allows us to spread the hours of connection and do the filtering on the pfSense site."
  • "The integration could be improved."

How has it helped my organization?

pfSense allows us to spread the hours of connection and do the filtering on the pfSense site.

What is most valuable?

The most valuable feature of this solution is its simplicity.

What needs improvement?

The integration could be improved.

For how long have I used the solution?

I have been using this solution for more than ten years.

What do I think about the stability of the solution?

This is a very stable solution.

What do I think about the scalability of the solution?

This solution is scalable.

How was the initial setup?

The initial setup was easy and took about 50 minutes. 

What's my experience with pricing, setup cost, and licensing?

This is a no-cost solution.

What other advice do I have?

I would rate this solution as eight out of ten because it's a central solution.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Infrastructure Analyst at TranspoTech Equipamentos
Real User
Good security features
Pros and Cons
  • "I like pfSense's security features."
  • "The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time."

What is our primary use case?

I use pfSense for OpenVPN and DNS. 

What is most valuable?

I like pfSense's security features. 

What needs improvement?

The integration of pfSense with EPS and EDS could be better. Also, it should be easier to get reports on how many users are connecting simultaneously and how sections connect in real-time.

For how long have I used the solution?

I've been using pfSense for about 10 years.

What do I think about the stability of the solution?

PfSense is stable.

What do I think about the scalability of the solution?

PfSense is scalable.

How was the initial setup?

It's easy to set up pfSense. But it generally takes two or three days, depending on the environment.

What other advice do I have?

Eight out of 10

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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