Nutanix Cloud Manager (NCM) Reviews

Cost Governance is a SaaS solution that helps customers optimize public cloud services. Most customers don't have a clear idea about workload sizing. We measure the usage compared to what has been defined and recommend ways to optimize.

You can use Cost Governance to perform cost governance in multi-cloud environments. It supports the three big public cloud providers — Azure, AWS, and Google Cloud Platform — and private clouds for Nutanix environments. 

Cost Governance helps customers improve cloud performance and save money. Many customers have idle public cloud resources. Maybe someone creates an object and forgets to delete it when they are no longer using it.

The solution detects all the unused resources and recommends removal. It can even remove objects automatically, which translates to huge savings. It can also save you lots of money by suggesting that you use a pre-paid reserved instance instead of buying on-demand cloud resources. 

The solution has automated reports and workflows. You can configure it to automatically send out reports to the business units responsible for managing cloud costs, so you don't need to log into the tool to get information. Cost Governance's user interface and dashboards are beautiful. The customers love it because it's easy to use. They can run it and get a report an hour later to immediately see the savings.

Azure has a public cloud offering, and it also has a CSP model that allows Microsoft partners to provide Azure as a service to their customers. Cost Governance only works on the standard public cloud, not the CSP model. When I was at my previous company, we frequently got requests for Azure CSP support. We also got some requests for Alibaba Cloud and Oracle Cloud, but Azure CSP was the biggest one.

I start working with Cost Governance (formerly Beam) a little more than a year ago. They don't have that many products because Nutanix is about a decade old. They've only begun to increase the portfolio in recent years. I was a portfolio specialist for a year, so I know most of the core solutions well.

It is Software as a Service, so there is nothing to scale. We can target customers with a small cloud footprint or customers that are huge. There is no need to scale anything because it's SaaS.

Of course, Cost governance is my first choice because I was selling it. However, I was competing with solutions from VMware and other vendors. At that time, we believed our product was much better, and our customers gave us feedback that this was the best solution.

I rate this solution a 10 out of 10 for ease of deployment. Setting up the solution is straightforward because it's SaaS. You can sign up for a 14-day free trial by going to the website and registering your public account. It takes a couple of hours for Cost Governance to gather information and perform the computations. You don't need a dedicated person to deploy, manage or maintain it. Typically, each organization has someone who oversees public clouds and cost management. 

Customers need to consider the total cost of ownership and how much they'll save using this solution. It has some advanced cost comparison features that aren't being utilized by many customers at the moment. You provide a specific workload, and the solution tells you where the workload will be the cheapest in your multi-cloud environment, including the private cloud.

For example, if you want to build an ACM, Cost Governance can say that will be cheaper if you deploy on-prem or in Azure. Most customers are not there yet, but if a customer is in that process, the value for the money will be a perfect 10.

I rate Cost Governance an eight out of 10 for pricing. There are different plans, so you can pay monthly or yearly. You can also sign a three-year contract. It's quite flexible.  I can't give it a perfect 10, because customers always want a cheaper solution.  

I rate Nutanix Cost Governance a nine out of 10. I stopped short of rating it 10 because the lack of support for CSP was costing us some sales to big companies that had those types of contacts with Microsoft partners. Cost Governance's one shortcoming is a lack of support for specific environments. When I left the company, they planned to add support for those cloud environments, but I'm not sure if they've been publicly released yet. 

Nutanix Cloud Manager's biggest use case is compliance management, which includes configurations and drifts.

Cost estimation is another use case, but I don't know whether Prism moved that service because I've not used this product for cost estimation for the last eight to ten months. I've used other products for cloud health and other aspects.

The biggest generic benefit is the business value. There is no direct dollar benefit. The benefit is that the clients see MTTR reduction happening. They see low P1 or P2 calls or cases, but this decline happens over time. These are the benefits, but Nutanix Cloud Manager doesn't give you the benefits upfront. It's a journey because the system matures as you resolve low alerts. The outcome of this journey is the business value. For a small customer, it can take two months. For a mid-sized customer, it can take five to eight months. For a large enterprise, it can be twelve to eighteen months. There is no straight dollar productivity or dollar value benefit they will get. They cannot quantify those benefits. They can only say that their MTTR reduction happened, their system uptime is high, or their systems are more resilient.

In terms of the speed of the outcomes received using Nutanix Cloud Manager's low-code automation, I'm a supplier, I'm a GSI, and for me, the outcome is straightforward, which is a productivity improvement. The people who are doing day-to-day services don't need an automation engineer to automate their daily mundane tasks. With Nutanix Cloud Manager's low-code automation, I can just click and automate a task if the number of times an instance is repeated is high. It's a very simple left shift of the resources. An L1 engineer can do it for me, and I don't have to deploy highly skilled engineers. I can use their time to do more projects and provide value to the customer, so the low code in Nutanix Cloud Manager is always linked to the left shift of engineers.

The way we deliver it to our clients is that we don't tell them it's Nutanix Cloud Manager. We sell the functionality. If a customer wants to have end-to-end observability and AI ops built up for it, it's irrelevant to them whether I'm deploying NCA, or I'm deploying anything else. All that matters is the service, the functionality, and the cost for that functionality.

The most valuable feature is less or no implementation time. It should be up and running at any point in time so I don't spend time in transformation. I should spend more time in the operations cycle. The time to market is something that is very important. When it comes to operations, it should bring in the highest level of automation. I don't want teams to keep on troubleshooting in terms of whether it's a false alert or not.

I've seen that Nutanix Cloud Manager has fewer false alerts as compared to other products, such as SCCM.

Nowadays, we see systems breaking a lot. I know that the current features of Nutanix Cloud Manager help to monitor the container world and modern applications, but as more microservices are getting deployed, more micro-management of those services needs to be done. If NCL needs any improvement, it's in the microservices area because, over time, you will see more microservices getting deployed. Monitoring of those is an area that needs to be looked into.

I know this product from the time when it was launched as Prism. I have been using Prism and Beam since 2015 or 2016. Being a System Integrator, I deployed it in a lot of customer environments.

It's a highly stable product, but it's yet to be proven for very big customers.

It's good for up to mid-sized enterprises. For us, a mid-segment company has ten thousand virtual machines. They are running somewhere around 400 nodes of containers for elements. One of my big customers is running 6,600 Nutanix nodes.

There were multiple solutions that were built, integrated, and deployed. All the incident correlations used to happen in BigPanda, SolarWinds, and ServiceNow, and the automation engine used to pick up those events and triggers and then automate them. They were there, but I required resources with multiple skill sets. With Nutanix Cloud Manager's low code solution, with a single click, an L1 engineer can do a task. My life is easy, and their life is easy. There is a productivity gain.

In terms of the comparison of Nutanix Cloud Manager with other solutions, as a supplier, every product is good for me. We just need to find the best and low-cost solution that delivers the functionality, even if that functionality is delivered by a small tool.

ServiceNow CMP is a comparable solution. It does the monitoring and other functionalities, but it does not look into the niche, modern technologies that are there right now, such as the containerized environment and multi-cloud container-native architecture. ServiceNow CMP needs another automation engine to deploy it because while it connects workflows to your end-to-end playbooks, it does not run them, whereas, with Nutanix Cloud Manager, I'm getting everything in a box.

I'm a Chief Architect. Based on the customer's requirement, I do the big-picture stitching for the customer. Once our solutions team picks up the products, I can influence product usage. I'm currently handling database-as-a-service in the UK and Europe. I influence the selection of the products but not deployment.

My advice would be to go for it without asking. As a mid-segment enterprise, you get everything in the box. You don't need to spend more money. You don't need to first spend money on VMware, then on SolarWinds, and then on your automation engine. 

Prism is used a lot in terms of server and service monitoring, but it's not used for observability. It feeds into observability, but I'm trying to explore if it can be used for observability in a service model.

I'd rate it a nine out of ten.

I use Nutanix with Citrix. Sometimes, I need to expand the workload.

I like being able to expand my workload with Nutanix Cloud Manager at the best cost.

Our IT team has been able to focus on best practices by using Nutanix Cloud Manager's built-in playbooks.

I've been using Nutanix Cloud Manager for approximately two years.

I have not had any issues with the stability of the solution.

I have 30 clusters and have not had any problems with scalability.

I have not had any problems with technical support. They always responded in a timely manner. Thus, I would rate technical support a nine out of ten.

Positive

I previously used VMware but switched to Nutanix.

In Brazil, Nutanix Cloud Manager is not cheap. However, Nutanix offers different options such as long-term contracts.

On a scale from one to ten, I would rate Nutanix Cloud Manager a nine.

We use it for capacity planning and we forecast with it. We use the workload reporting, which includes VM efficiencies, and we're able to provide reports that way on capacity, storage, and Runways.

One of the big benefits is that it helps us explain why we are scaling and why we need to do certain things. We can scale out or up and show them why. There's proof before any money is spent. It's had a positive impact.

I can go to management and say, "We need this many sort-only nodes before the end of the year to give you the capacity for what you need to have done. And I can say, "This is where we're going to use up what we have." Sometimes they'll say, "Oh, we won't need it," and we can come back and say, "It's been showing us this the entire time."

We're big on the capacity planning. We're fortunate that we're not restricted by a budget, but we do need to have things budgeted for planning purposes. We need to be able to say, "We're going to need 500 terabytes," or "We're going to need X amount of storage in the coming year." The capacity planning helps us really stay ahead of the curve.

There have been bugs. We've seen what looked like some storage inefficiencies in reports and, when we went in to look, we found they were false alarms. That was something they corrected on the fly.

Overall, it works.

We're using Ultimate within Nutanix Cloud Manager and we've been using the solution since 2017.

It's very stable.

It's also scalable. We use it across multiple locations and multiple teams. 

Unfortunately, we don't have any plans to increase our usage of it. I have voiced some frustrations, internally, over the years, that I have not gotten to expand and use the product the way it should be used. I wish we could have really given it a lot more play in our shop.

Nutanix Calm, is another portion piece I wanted to look at.

I would rate Nutanix in my top two or three in terms of support. I've worked with some vendors that are lacking but Nutanix is not one of them. I've opened a lot of tickets with Nutanix over the years, but I've rated every one of them when I have closed them, and every one has been a 10 out of 10.

When we had the bug with the storage, they approached it as "high severity."

Their support is on par with VMware; they're good. And with Nutanix, it doesn't take as long to get into the upper-tier support. When you get someone on the line at Nutanix, you get someone who can help you with any range of issues and, if not, they Slack somebody immediately.

Positive

We didn't really have a previous solution. Infrastructure-wise, we were three-tier, with storage, switching, and all that is in between those segments. For capacity planning we used SolarWinds, but we never did anything such as scaling out with SolarWinds.

We use Ansible and then we're looking at possibly moving towards VMware Tanzu. We're doing a PoC on it.

The initial deployment can be a little complex. You better bring your "A-game." For me, VMware is simple, the way I break it down and the way we work on it. At the infrastructure level, you can rebuild things easily, but in Nutanix, even when it comes to deploying nodes, or the storage-only nodes, it's a little more complex.

Overall, for the way we use it, it takes a day or two to deploy Nutanix Cloud Manager. There are two of us managing it, but I'm usually the person from our organization involved in deploying it.

We started seeing the benefits as soon as we got it. We started using the forecasting and their sales engineers, who were good, worked with us. They showed us the power in it.

Upgrades happen through Prism Central. Other than the updates, we haven't had to do much in terms of maintenance. It's pretty much hands-free.

Every shop needs more staff and, with our staffing numbers, we have usually had to employ a services reseller or we have worked with the Nutanix team.

Those services came in and set us up, all the way from physical, in the rack, to the NCM portions and bringing it online. They built the management pieces and appliances inside of Nutanix. OSI-wise, we started at Layer 1 and went up from there.

It has helped us forecast and do capacity planning. We haven't been caught in a spot where we needed storage and had to move systems around and make quick changes to get by until we could cut a check to get more storage. It has helped us in the long run. The capacity planning, forecasting, and Runways are worth their weight in gold. NCM has saved us time in IT, and that's money.

It's worth every dime.

The pricing has been reasonable.

Do a PoC, but be mindful that it's not going to cover everything.

Nutanix has always been good. We don't use it to the extent that we probably should, but the GUI is friendly and I can't list anything that needs to be changed. Overall, it has worked for what we need.

We have some critical and not-so-critical applications. That's how we classify them broadly. The critical applications remain on-premise for us, while we're pushing the remaining ancillary applications to the cloud. That's how we use Nutanix Cloud Management.

We don't use it to manage cloud costs per se. We already have an enterprise agreement with Azure and AWS for cloud consumption. It's primarily to drive efficiency and migrate more applications to the cloud. Within the cloud division, we have around 52 engineers, and they all use it.

Compatibility with multiple clouds and a single control would help us. We are also getting onto GCP, and there is limited compatibility with GCP in the areas we need. We are using GCP primarily for data analytics.

We started using Nutanix six months ago.

Nutanix is relatively stable.

Nutanix is scalable. 

We haven't faced any problems because Nutanix provides an outside team. We haven't had any issues requiring L3 support, and the L1 and L2 engineers are on-site.

It was pretty easy to set up Nutanix Cloud Management because we had help from a Nutanix partner and a technician from the vendor. We had no problems getting up to speed on the solution. We were up and running in about 45 days.

We paid about 140 million Indian Rupees for a three-year cost. The price is reasonable and less expensive than managing the operations yourself.

I rate Nutanix Cloud Management seven out of 10. Before implementing, I would suggest looking at the workloads you plan to use with Nutanix Cloud Management. Depending on the workload and the criticality or regulatory importance, you should decide whether to deploy.

We use Nutanix for management and capacity planning.

I like the analytics and the interface. Nutanix is easy to deploy and manage. 

Nutanix is one of two stacks where you can run everything you like. It would be nice if you could run it without the Nutanix appliance. Some clients don't use Nutanix engineering server hardware, so it would be helpful to run the Nutanix software for demos and tests. 

I have been using Nutanix for about three years. My boss started looking into Nutanix in 2013 or 2014. We were one of the first Nutanix partners in the area.

Nutanix is highly stable.

I rate Nutanix 10 out of 10 for scalability. Nutanix is highly scalable on the right version with the right hardware. 

I rate Nutanix support nine out of 10. They have specialized engineers for various clients, so when you open a ticket, only one technician will be working to resolve it. 

Positive

I rate Nutanix eight out of 10 for ease of setup. Setting up Nutanix is relatively easy if you know about networking.  It's not rocket science. You need to know the type of licenses you'd like to use and what the company shares. Before the initial implementation, you need to take time to plan. After that, the implementation could take a couple of hours or up to three days. 

I rate Nutanix 10 Cloud Manager Intelligent Operations 10 out of 10. You can operate Nutanix blindfolded. It's easy. 

It is to manage all my clusters. I have nine nodes, splitting six nodes on one side and three nodes on the another side. Prism Pro is the center to manage the whole cluster.

We have a nine node clusters. All machines are NXs from Nutanix. Our environment runs new development tools, like GitLab. DevOps are running inside of Nutanix and a few other systems. We are using Nutanix for new stuff to implement and test new technologies, such as DevOps, Kubernetes, Dockers, and Hadoop (in a few of the clusters for big data).

I am using the latest version.

Prism Pro can do everything that I need to manage my machines. I can manage my storage, priorities, and higher operations.

• The update for all clusters
• The Kubernetes solution for Nutanix
• Calm is a good tool for deploying critical blueprints. 

All these tools are managed by Prism Pro. With Prism Pro, you have the scripting tool where all functions are available through the interface and 1-click centralized upgrades. Though, you can do the same things by programming.

The tool's management for clusters is amazing and simple. It's quite simple to use it daily. With 1-click centralized upgrades, I can update my entire cluster using the data tech software from a single point in an easy way. It shows me that I have an update, then I just apply it, wait a few minutes, and all of the clusters are updated. It doesn't matter if it's a software update or something like bills. Everything is done from one central point. Also, the dashboard are really good. We have some relevant formations where I can see my cluster's CPU age, memory age, virtual machines, etc. All information can be viewed in an easy way, which provides me a cloud-like experience on an on-prem solution.

The dashboards also let me see the efficiency of my virtual machines, e.g., I can set it for a reminder to show me if there are any machines that are overprovisioned or constrained, then I can adjust the machines. In addition, I can create new virtual machines on any clusters from a single point of access. It's a pretty cool tool.

The interface is nice and simple. When the guys did the implementation, they told me, "They will walk me through on the solution and explain most of the important configuration tools." After that, I learned Prism Pro by myself. I never did a training or anything else. When the techs provide a new update, I take a look and see what's new. Sometimes I watch YouTube video from Nutanix with the new features, but it is really simple.

For now, my biggest problem in our corporation is the Nutanix hypervisor (AOS) is not fully operational for some things. We are only allowed to use VMware, but I use AOS. I think the Prism Center needs to include more functions. I know that they're including Nutanix Era, which is the database management and disaster recovery tools. I think that Era should include everything on a single tool where you can manage everything you need inside your organization.

It could maybe have better documentation. Nutanix does have really good documentation, but it could have more details in the future. 

Since 2018.

It's really stable. In two years, I never have had a problem with Prism Pro.

I do the maintenance.

It can grow with my environment. With Prism Pro, it manages your entire Nutanix cluster. If I add more clusters onto that, I can manage it from the Prism Center, I just need to redistribute the cluster, then I can manage it like it's one machine. It doesn't matter if I have two or 100 clusters, I can manage it from a single point, which is good. This saves me time because if I need to update (for example), I can update a lot of machines from 1-click. Then, it will go on each machine of the clusters and update them. I am saving at least 40 percent of my time managing multiple clusters from a single point.

I am using the solution’s machine learning algorithms for things like predictive capacity planning or other functions but I already sp;have good capacity inside of my cluster. I think if I create new machines, it is really good but I am not using it so much. I have enough capacity at the moment. For the tools on Prism, I'm not planning to create so many machines. However, I already do use the tool and the predictions are really amazing. It is really helpful for planning in advance (e.g., six months, one year, or two years) the capacity for the cluster. I can estimate what will be the capacity of my cluster. For example, if I am a planning for one year to create 20 machines with a specific size, the machine learning algorithms can show me if I have enough capacity on the cluster to do that or if I need to expand the cluster. 

Between my colleagues from the operations team and me, there are around six people using it. I'm the owner of the contract for this company as the infrastructure architect. The other five guys are Linux and Windows administrators.

The support quality for Nutanix is unbelievable. The normal way support works from some other vendors: If I open a web ticket, then I need to wait three to four hours for a first contact from the company. Normally, this contact will ask me, "What is my problem," and try to direct me to the right person, then need to wait more. A few times, an engineer talked with me and acted on the solution. However, with Nutanix, I open a ticket, and in five minutes, I am talking with an engineer who can solve my problem. 

It is a really good experience to call Nutanix support via the phone. E.g., I explained a problem that I was having, and they told me, "I don't know so much about this problem, but my colleague at my side does know it. Just a minute." They transferred the call to the guy, whom I talked to and he help me. When they are going to end the call, they only ask for my serial number of my cluster to open a ticket. This is just to register the case. Before this, I had never seen a company where you call, get the support, and after that, they create a ticket for you. Normally, with companies, you need to call to a call center who registers the calls, then sends them to the engineer. When you call to Nutanix, you talk with the engineer.

We are still using VMware vCenter for virtualization management. Unfortunately, many systems are managed by my colleagues from Germany, and we're located in Brazil. 

We brought on Nutanix because we were looking to improve our environment and boost its speed. We were also looking for a new solution/tool. We trust Nutanix, and especially like the cloud-like solution for on-prem. We have been happy with them.

It was really simple for me. When I purchased the hardware, I also asked for an implementation. I followed the implementation with the guys. It was one to two days. When we deployed the machines we needed to do some updates, after that the configuration was quite simple and fast.

For deployment, we needed to install the hardware, do the start up, connect all the cables, and build the network, then install the Prism Pro and all the software. This took two days for us to unpack and put in the rack.

Our implementation strategy was to install the rack and configure the system, then when it was up and running, deploy the machines. It all worked and was really amazing. 

Two guys from the vendor did the installation. I used a third-party integrator, Servex (a Brazilian reseller/partner of Nutanix), to implement Prism Pro for me because because they have some configurations hided in Nutanix. They configure every piece of the driver, etc. I preferred that a third-party company do the implementation for me and I just follow up on all the activities.

Our experience with Servex was really good. Those guys really know the product and tools. The implementation went well.

We needed to install the hardware in two data centers. We installed in one location, then went to another location for install. However, this was a fast implementation.

I haven't fully recovered my investment.

If you compare a three layer solution, server, cell network, and storage to Nutanix, the prices are quite similar. However, if you take a look at the whole environment including the management, Nutanix has a better cost when compared with other solutions, especially because it's hardware. 

Nutanix has good central management tools where one guy can manage the entire system. Looking at other systems, I need a guy to manage the servers and another guy to manage the cell network and storage. I need a bigger team for other solutions compared to Nutanix where I can use a small team and reduce my operations to manage the cluster. Sometimes what you hear with this solution is, "It is so expensive," but the cost and benefits that Nutanix has inside are really good.

When I purchased the cluster, I could use the Nutanix hardware or purchase Dell EMC hardware using Nutanix software. However, when I purchased Dell EMC hardware in the past, if I needed some support, first I would need to call to Dell EMC and they would need to see if it's a hardware or software problem. If it's a software, then the issue is for Nutanix to resolve. This is the reason that when I purchased the solution, I purchased the hardware from Nutanix. I wanted to have the full support experience from Nutanix. I have been really happy with them.

I did a small evaluation of HPE SimpliVity and Dell EMC VxBlock, but I did not like these two tools. I preferred Nutanix because the scalability is better than the other two solution. It also has a better hardware solution that is simpler to use.

While I know that VMware has some hyperconversion tools like Nutanix, the problem is the licensing cost for VMware. For a hyperconversion system, Nutanix has a better solution than VMware, especially if you take a look at the costs.

I only use the Calm automation feature where I can create machines, but only inside my clusters. Its codeless approach to automation is amazing and good. It does some automated tasks on drag and drops. It also provides you the power to adjust scripts and the code so you can do more than the basics. Specifically in Calm, admins can confidently set up automation rules. In the Prism Pro, we have the CLI tool where you can deploy a machine and administration cluster over command line. Basically, you can create your automations on your own without using a DB. This provides us with a single tool for monitoring automation.

I would rate this solution as a 10 (out of 10). I really love this solution. It is excellent.

We consider it our "private cloud," and all of our workloads are deployed on it. Through our application, we offer secure cloud storage. Most of our customers are law firms or financial institutions and they really care about the security of their documents and they really care about document workflow. Because of that, we have to abide by government rules and regulations. For example, if you're a German law firm, you don't want to store your documents in Australia, you want to keep them in the European Union. 

Our product is set up in multiple regions, so we've deployed the solution, on-premises, in each region. We have an instance in the U.S. to service U.S. customers. We have an instance in the United Kingdom to service customers there, and We have one in Germany to take care of the European Union. We also have one in Australia, where we take care of Australia and the Asia Pacific region. In each of those regions, we have data centers that we lease space from. In each region, it's a centralized solution. Our entire application that the end-user interfaces with runs on top of Nutanix.

Nutanix Cloud Manager has allowed us to scale really quickly. For example, during the COVID pandemic, everyone was working from home and a lot of people started buying our product because it allows them to work from home. We grew really quickly and we were able to scale our infrastructure really quickly because Nutanix has invested a lot of time into that.

The most valuable feature is the ability to automate. Nutanix has made it really easy to automate everything that we do. That's important to me and our organization. We can get more done every day by automating tasks.

It's hard to think of anything that needs to be improved. One issue, though, is that you can set up DHCP but it's a little bit clunky. I wish they would streamline and centralize the management of DHCP.

I have been using this Nutanix solution for about nine years. We have been using the Nutanix Cloud Manager version for the past several months. 

NCM is super stable. We're very happy because that translates into our uptime which is pretty great. Our customers are happy with how available our application is.

It's very scalable and we're very happy with how we've seen it scale. We don't have any concerns about that.

The technical support is amazing. Nutanix invests a lot of time and money into making sure that their technical support is top-notch.

Recently they have implemented a series of solutions that make it very proactive. They analyze our environment, including the version of their software that we're running and the hardware. They analyze every little detail. If they detect an issue, they let you know. They're using artificial intelligence to aggregate all the data and to parse through it. As a result they say, "Hey, you have an issue in your environment," and then they tell you how to explain it. 

The second way that they're very proactive is, under certain circumstances, they'll automatically open a support case and automatically collect the logs from your environment. So if something happens in the middle of the night, before it becomes a problem, they'll open a case with support and collect the logs. When I wake up, someone from Nutanix has already been assigned to the case and they've already reviewed the logs, and they'll generally have a good solution.

And one of my favorite things about Nutanix support is that they're very willing to teach you. When I'm working with them I'll ask them a lot of questions about what they're doing or about the situation. They're more than happy to explain it all and to teach me so I can understand the situation better and become better at my job.

Positive

We used to use Microsoft Hyper-V, which is good, but it's difficult to manage and it's difficult to scale.

The solution was purchased before I came to the company, but when I arrived I realized that it hadn't been implemented in the best way. I spent a couple of years fixing the architecture so that it would follow best practices. They had inadvertently painted themselves into a corner and I took away the paintbrush and the paint and fixed things so that it would work and scale better, going forward.

The initial deployment was pretty straightforward, but the people involved just didn't have experience with Nutanix at scale. They didn't necessarily do it wrong, they just didn't do it with the end goal in mind. They had tunnel vision in which they said, "We have a task that needs to be performed and we have to get it done as quickly as possible." It was a very task-oriented implementation. What I was able to do, with my experience, was take a step back and say, "Let's look at the big picture. Where are we going to be in five years?" I was able to architect a solution that would make sure that we could get where we needed to be in five years and in 10 years.

We make sure that we follow best practices from Nutanix. When deploying the product, we make sure that our cluster size—how many physical Nutanix servers we purchase and group together—follows best practices. We make sure that we plan for the ability to perform an upgrade in the environment and we plan for potential hardware failures. We've also started purchasing specialized configurations to match our workload. All of these things are a part of how we architect and deploy the environment.

We have about 250 Nutanix servers around the world. Our application consists of four or five independent offerings and those 250 nodes are spread across those four or five offerings. There are three of us who manage the environment. I'm the architect who created and implemented the solution. I also ensure that we have enough capacity to continue to grow and to take on new projects. Another member of our team does a lot of the project work: Here are the tasks that we've been assigned. How do we get from point A to point B? And the third member of our team focuses on upgrades and hardware break-fix.

We've absolutely seen a return on our investment. One way is through our uptime—how much of the day, week, month, and year our application is running. Because Nutanix is scalable and it's distributed, we're able to easily perform upgrades and keep our application running. Because of the design and implementation, we've been able to make sure that we're always running the latest version of the software, which means that we have all the latest bug fixes and security fixes. In uptime, upgrades, and security fixes, we've seen a huge return on investment. 

I've worked at my current company for four years and our business has just exploded. A lot of that increased business is due to the fact that our Nutanix environment is so stable. It's very reliable and predictable for our customers, and that translates into a better user experience. As a result, another way that we've seen a return on investment is in increased sales.

We use so much of Nutanix that we decided to do a long-term licensing agreement with them. That saved us a lot of money, but it was a difficult journey to understand what we were purchasing and to convince finance and upper management that it was something we should do. Nutanix has taken our feedback and they've worked on streamlining it and making it easier to understand and communicate to non-technical people.

We looked at all the players in the market. We interviewed them and looked at their features and we felt that Nutanix had the best offering.

Nutanix's main competitor is VMware vSAN. Nutanix built their product from the ground up, and because of that, they were able to do some really innovative things to make sure that scaling and automation are taken care of. VMware wedged vSAN into its existing offerings and, because of that, it's really clunky, difficult to set up, and it doesn't perform as well.

When we first started evaluating Nutanix, our upper management had a hard time understanding what it was and what it would do for us. It's different from a lot of traditional solutions and you have to approach it differently.

As you understand that this is the next generation of infrastructure—that it's the next generation of virtualization, the next generation of private cloud—it's a little bit easier to say, "This is going to be different. This is going to be challenging in some ways, but as far as security and compliance go, and as far as performing upgrades goes, nothing could be easier. And when it comes to getting support, they have your back. Nutanix is a company that cares about your experience and your thoughts and improving things. I've never met a company that does a better job. It is different, but it's way better than what I've used in the past.

Nutanix has invested a lot of time and money to make it a really good and solid application, but there's always a little bit of room for improvement.