It is easy to set up and operate. It doesn't matter whether you are from a deep IT background or not.

Normally, reading the documentation would be sufficient to start using Safeguard for both those who manage the solution and the end-users. However, in real life, I conducted some technical training sessions for Safeguard administrators and Safeguard end users. For end users, in most cases, a two to three-hour training session was enough to familiarize them with the management console. This console is used to request extensions to target systems and perform other related tasks. On the other hand, administrators usually required six to eight hours of training.

The right partner can explain enough to you in small sessions of what you need to accomplish. And the user experience itself is so intuitive that you understand what you're doing. And their documentation is very easy to search and use. You don't really need much training.

End-users just need a basic introduction to tell them, "Please go here, use this." They log in with known credentials and the same password as everything, under MFA. It's nothing new to them. And the user experience is very simple for them to check out the privileges that they need for the moment that they need them. That's quite self-explanatory.

We conducted training sessions for all employees and managers in our company. The training was tailored to each person's skills in order to streamline the training process and facilitate the deployment procedures.

While basic knowledge is important, there isn't much training required to start using the solution.

A moderate amount of training was required for our people to start using One Identity Safeguard.

To start using One Identity Safeguard in terms of training for people who manage the solution and the end-users, my colleague and I took a course from One Identity. That training was enough for the basic features, but for some other features, my colleague and I had to create some tickets, though he and I know the database and processes. For users, it is easy because my company provides them with a two-page resource manual with screenshots. Then, I spent some time with the managers to show how One Identity Safeguard works, which is very easy because I've used the solution before.

People can start using the solution after five days of training.