One Identity Safeguard Pros and Cons

One Identity Safeguard Pros

Cody Engelman
Expert Systems Architect at Tempur Sealy International, Inc.
It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset.
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reviewer1300329
VP Risk Management at a financial services firm with 1,001-5,000 employees
We are able to log and get reporting on all privileged activity that is being performed. We like the fact that we can leverage the session recording feature, which is especially valuable when we're dealing with third-party vendors that have to remote into our our boxes and servers to do any work on behalf of the bank. Now, we can record everything they are doing to ensure that they're only doing the changes that were needed. In addition, we use it to leverage knowledge transfer with our internal staff.
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reviewer1308201
Information Security | Cybersecurity | VP, Cybersecurity Manager at a financial services firm with 1,001-5,000 employees
It's one of the best products we've seen. When you start looking at the functionality and use cases and usability of the product, it's straightforward. They designed this product with the end-user in mind, and they also had the sysadmin who is supporting the product in mind. They really did a nice job. Overall, it's a nice product to work with.
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Learn what your peers think about One Identity Safeguard. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,265 professionals have used our research since 2012.
reviewer1334721
Director of Information Security at a healthcare company with 1,001-5,000 employees
There are a lot of features, so it's going to sound funny, but one of the most simplistic features, the Favorites feature, is the one we like the best. You do a full run-through of configuration to check out a server and then you can save that whole configuration as a favorite. So the next time you go in, you click on the favorite that you configured and it automatically takes you to the end so you can check the server out that much faster. It saves a lot of time...
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Reviewer56857
Chief Information Security Officer at a financial services firm with 51-200 employees
We use the solution’s Approval Anywhere feature which enables us to add an extra layer of security for critical passwords without adding time-consuming approval processes. By using this platform, if someone goes on a vacation, out of office, or needs urgent/planned leave, then our setup will select the functions tied to that person and automatically delegate them to the next person. That person can start performing that duty based on their access. No sharing of passwords is required.
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Edouard Camoin
Chief Information Security Officer at Outscale
We use the solution’s “transparent mode” feature for privileged sessions. It is very easy because it is only a simple configuration for our users. We don't have to modify our network. We install it, configure it, and it works. So, it is super easy. The rollout for our users is seamless.
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Cedric Jolivet
Identity & Access Manager at Reist Telecom Gmbh
The transparent mode for privileged sessions is one of the best things for customers, because they don't see the system in-between.
The system is easy to manage, as it is not a system that you will change everything all of a sudden. It evolves most of the time with customer requests.
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reviewer1161345
User with 10,001+ employees
All sessions are audited and they are indexed/searchable through the GUI.
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Stephen Fleming-Unger
Security Consultant at Controlware GmbH
It is easy to manage. There is a very logical, clear user interface. Also, the integration of scripts is thoughtfully implemented. Overall, it's a nice product to manage.
The technical support is tremendous.
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Sergey Smirkin
Head of Information Security at a financial services firm
The most unique and valuable features are the upstream and downstream throughput capacities; the Safeguard platform provides agile integration. In actuality, all the features are valuable. They're good, user-friendly.
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One Identity Safeguard Cons

Cody Engelman
Expert Systems Architect at Tempur Sealy International, Inc.
Transparent mode was too cumbersome, so I don't foresee us being able to use it. On paper when we were initially talking about it, it was definitely going to be the preferred method until we realized the burden it would be on our network guys. Then, we had to step back and reevaluate what we wanted to do. That's when we changed our approach to use the RD Gateway feature.
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reviewer1300329
VP Risk Management at a financial services firm with 1,001-5,000 employees
Some of the out-of-the-box reporting isn't that rich. We spoke to our Safeguard reps who have acknowledged that some of the reporting features can certainly be improved and that we're not the only customer who has cited this. There are very little out-of-the-box reporting capabilities. You have to build the queries and the report. I believe in the next release they're going to be addressing this.
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reviewer1308201
Information Security | Cybersecurity | VP, Cybersecurity Manager at a financial services firm with 1,001-5,000 employees
From a usability perspective, what we are finding out is that our privileged domain admin users, in particular, want functionality for extending a checkout session. So we are working with One Identity support to see if there's an enhancement that can be made to the product.
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Learn what your peers think about One Identity Safeguard. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,265 professionals have used our research since 2012.
reviewer1334721
Director of Information Security at a healthcare company with 1,001-5,000 employees
There is room for improvement in the launch module. They built in a launch button but they don't have effective instructions for configuring it to allow it to launch an RDP session. They're working on that, but the button is in the live product. If they were going to install something that wasn't useful, they should have just disabled it and not rolled it out with the product.
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Reviewer56857
Chief Information Security Officer at a financial services firm with 51-200 employees
The multilanguage functionality does not support the Arabic language, even though this solution is deployed in an Arabic region.
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Edouard Camoin
Chief Information Security Officer at Outscale
The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0.
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Cedric Jolivet
Identity & Access Manager at Reist Telecom Gmbh
For some users, the physical appliance has been a bit buggy.
We would like to be able to generate certificate signing requests (CSRs) from the interface for certificates.
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reviewer1161345
User with 10,001+ employees
Monitoring of the platform should be easier and more functional so that you can have a clear picture of the running service.
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Stephen Fleming-Unger
Security Consultant at Controlware GmbH
The high availability function of the box requires a long time to switch over from one appliance to another.
The automated change of the passwords, which is now integrated, could be improved to be more flexible regarding different systems.
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Sergey Smirkin
Head of Information Security at a financial services firm
Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support.
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Learn what your peers think about One Identity Safeguard. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
426,265 professionals have used our research since 2012.