it_user69069 - PeerSpot reviewer
QA Expert at a tech services company with 1,001-5,000 employees
Consultant
Is it sane to compare Selenium with QTP?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Test Automation Specialist with 1,001-5,000 employees
Vendor
It gets along well with LoadRunner and ALM, and blends together with the ALM suite. It's rather slow in execution, running modular strips slower than other tools.

Valuable Features

UFT is easy to use for functional testing, so for me it’s very important that it can travel across a large range of technologies. We can use the same tool for all the different kinds of automation that we do.

Improvements to My Organization

We’re already using LoadRunner and ALM. UFT gets along well with these other solutions, blending together with the ALM suite.

Room for Improvement

UFT is rather slow in execution, and that’s something that needs to improve. It runs strips rather slowly as other tools handle the same modular strips much faster.

Stability Issues

It's not always very stable, but that depends on how you implement it in your organization. We put it on a separate server host in Singapore managed by our guys in Bangalore, so they make sure that they’re always available first.

Scalability Issues

Scalability is not that important for UFT since it’s not used by so many people at the same time. For us, there's only a few guys performing performance tests so scalability is not a big issue.

Customer Service and Technical Support

Technical support is quite good, though sometimes it depends on who you’re dealing with. Sometimes you get bad luck and get a guy who doesn't know much about it, is new, or is in training, but most of the time it’s all right.

Initial Setup

It was rather easy and you really can do it yourself.

Other Advice

Ask a good HP expert how you need to do it and they'll tell you how to do it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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April 2024
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it_user363267 - PeerSpot reviewer
Test Manager at a energy/utilities company with 1,001-5,000 employees
Vendor
It's the only automation technology that our core application, which is a bit special and resistant to automation, supports.

Valuable Features

The core application that we're using in our company is a bit special and resistant to automation. To properly to automate, it needs a plug-in from the software's vendor. The only technology for automation that is supported is UFT, so we're sort of locked into UFT for our core application.

Improvements to My Organization

UFT is the only technology that enabled us to actually automate our core application.

Room for Improvement

It's fine, but we've had to do workarounds for some things.

Deployment Issues

We've had no issues with deployment.

Stability Issues

For us, we started with version 9 of UFT when it was called QTP, QuickTest Pro. For us it worked, though, like the average software, there are issues, but we always had a good ability to provide work arounds. Regardless, it's been pretty stable.

Scalability Issues

We've had no issues with scalability.

Customer Service and Technical Support

We haven't needed much technical support as we can sort it out ourselves.

Initial Setup

Some parts of it were pretty easy to set up. Most of the issues we had were related to organizational stuff, such as managing licenses, etc.

Other Advice

Make sure you take a good look at your approach, such as whether it's keyword driven automation, etc. Make sure you organize things that you're headed in the right direction because once you implement in a certain way, changing direction may be pretty hard. Determine also how you deal with object repositories, how you deal with sharing information, and how important the reusability of scripts is in your project.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertTop 5Real User

Jonas,
Thank you for the quick response and detailed answer. It sounds like a very unique situation.

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it_user671376 - PeerSpot reviewer
Principal Business Analyst at a financial services firm with 1,001-5,000 employees
Vendor
You get rid of manual testing, which is a huge improvement.

What is most valuable?

Well, you got just automation, basically, that's what you wanted. You get rid of manual testing, which is a huge improvement.

What needs improvement?

Well, I'm not an expert but from a deep technical perspective, it has been odd-neat, except for the small failures we had due to particular environments. I haven't got a good idea though, I'm not deep into it.

For how long have I used the solution?

We have been using the product since 2012. We use both ALM and UFT together, as a team.

What do I think about the stability of the solution?

UFT is stable. Not a problem.

What do I think about the scalability of the solution?

From my experience, UFT is scalable. Our very first project was quite a demanding project. We had a form of testing hosts of around 40 to 60 and we never had to worry about performance or scalability.

How is customer service and technical support?

The technical support is pretty good. It probably depends on the support contract type you have. Our contract works pretty well as we have dedicated support engineers for our product.

They are knowledgeable and responsive. Sometimes you need a little bit more, but then HP help us to find it as they're knowledgeable troubleshooters. So we never had a problem to get issues fixed when we found that particular person. It was very effective I guess.

What other advice do I have?

When considering vendors we look for stability, support and reliability. And that's probably it. So we probably are not going for small vendors.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech consulting company with 51-200 employees
Consultant
Bulk-object capture automatically builds data tables in order.

What is most valuable?

  • Object recognition
  • Bulk-object capture: automatically builds data tables in order
  • VBScript & C# & Java
  • Industry- and market-leading functional test tool

How has it helped my organization?

It has reduced time-to-market regression from 160+ hours to 12 hours.

What needs improvement?

I’d like to see them improve the number of objects recognized without customization, similar to TestComplete by SmartBear. Simply put: It would save test development time, which would reduce time-to-market.

For how long have I used the solution?

I have used it for eight years.

What was my experience with deployment of the solution?

I did not encounter any deployment issues.

What do I think about the stability of the solution?

I did not encounter any stability issues.

What do I think about the scalability of the solution?

I did not encounter any scalability issues when it was properly integrated with remote execution controls.

How are customer service and technical support?

Customer Service:

I rate customer service 9/10.

Technical Support:

I rate technical support 9/10.

Which solution did I use previously and why did I switch?

We previously used WinRunner and switched due to ease of implementation.

How was the initial setup?

Setup was easy and straightforward.

What about the implementation team?

An in-house team implemented it.

What's my experience with pricing, setup cost, and licensing?

Have a look at the HP UFT pricing model; it’s changed.

Which other solutions did I evaluate?

We also evaluated Smart Bear’s TestComplete.

What other advice do I have?

It is a great alternative, and has outstanding object recognition & functionality.

License cost, ease of implementation, expandability, extensibility, reusability, availability of useful code and knowledge are some of the reasons to consider switching.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertTop 5Real User

I noticed that you stated that you also evaluated TestComplete. What was the determining factor for your company to choose UFT over TestComplete?

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PeerSpot user
Senior Automation QA Engineer at a tech vendor with 501-1,000 employees
Real User
It's easy to use so the QA team is not required to have much programming skills.

What is most valuable?

  • Object repository
  • Supported keywords
  • API testing

How has it helped my organization?

UFT is easy to use so the QA team is not required to have much programming skills. VBScript language is also an advantage that it has.

What needs improvement?

I think that UFT should support more robust keywords to work with a low number of applications under test.

For how long have I used the solution?

I've been using it for two years.

What do I think about the stability of the solution?

It often crashes.

How are customer service and technical support?

6/10 - I posted questions on the HP forum and mostly received no feedback. I also saw that people post questions and help each other.

Which solution did I use previously and why did I switch?

I used Mercury QuickTest Pro 8.2 for three years. I still use IBM Rational Robot, TestComplete, and some frameworks based on Selenium WebDriver.

How was the initial setup?

Everything is readable and easy to understand.

What about the implementation team?

We did it in-house.

What other advice do I have?

Open-source automated testing engines are also good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertTop 5Real User

Jason (Nhien), thank you for your informative response.
Regards,
Don

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PeerSpot user
Principal Consultant with 51-200 employees
Vendor
It's allowed business analysts to work with automation scripts without requiring them to have programming knowledge. A scanning feature, however, would help reduce the time in maintaining scripts.

What is most valuable?

The most valuable features to me are--

  • Business process components (can be dropped into test flow)
  • Keyword-driven test cases (one of several automated testing frameworks)

How has it helped my organization?

It's allowed business analysts to work with automation scripts without requiring them to have programming knowledge.

What needs improvement?

I'd like to see a scanning feature that shows the changes that happened in an application and the auto updates them. This would help reduce the time in maintaining scripts.

For how long have I used the solution?

I've used it for six years.

What was my experience with deployment of the solution?

I did not encounter any issues with deployment.

What do I think about the stability of the solution?

Yes, there were stability issues sometimes.

What do I think about the scalability of the solution?

I did not encounter any issues with scalability.

How are customer service and technical support?

Customer Service:

Customer service is excellent.

Technical Support:

Technical support is good.

Which solution did I use previously and why did I switch?

We didn't use any previous solutions.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

We used an in-house team for implementation.

What's my experience with pricing, setup cost, and licensing?

It's expensive, but it's worth the money.

Which other solutions did I evaluate?

We didn't evaluate any other options.

What other advice do I have?

HP UFT is a popular tool used by many organizations, hence there are many forums out there to help us in case we face any challenges.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user251862 - PeerSpot reviewer
Automation Engineer at HealthNow
Vendor
Manual testing time has been reduced. The IDE is very user friendly.

What is most valuable?

The IDE is very user friendly.

How has it helped my organization?

There's less manual testing time, so we are able to quickly resolve any IT issues.

What needs improvement?

In future versions, I would like to see the ability to turn off the auto-complete, or at least have this working properly as it doesn’t seem to be doing so now. Also, object identification isn’t always 100% reliable, and the development environment kind of gets in the way. It seems as if it’s inflated and gets in the way of just writing code.

What do I think about the stability of the solution?

It’s in the middle and not always 100% reliable.

What do I think about the scalability of the solution?

We've had the same amount of licenses for years now, so we're not exposed to scaling.

How are customer service and technical support?

We use a third-party vendor, and they are very helpful. Any help we’ve ever needed is covered.

Which solution did I use previously and why did I switch?

It was already in place when I joined and has always been this solution.

How was the initial setup?

I don’t know, but I think it was fairly straightforward.

What other advice do I have?

Support and reliability are my most important criteria when selecting a solution. Also, I would evaluate its compatibility, and HP seems to be comfortable in not having too much competition in this realm.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertTop 5Real User

Robert, thank you for the reply. I do know that QC/ALM has version control, yet I have seen companies use another tool for version control eventhough they had QC/ALM.

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Buyer's Guide
Download our free OpenText UFT One Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free OpenText UFT One Report and get advice and tips from experienced pros sharing their opinions.