Owner at a consultancy with self employed
Real User
Great business process testing, very stable, and efficient for making test cases
Pros and Cons
  • "The production and the efficiency of making your test cases can be very high."
  • "The price is very high. They should work to lower the costs for their clients."

What is our primary use case?

I have been running UFT scripts also, apart from the laptops and PC's. We primarily use the solution for end-to-end and functional testing and also for web applications and tunnel-based applications in the testing chain. It's one of the positive points of UFT that UFT can handle both.

What is most valuable?

I'm just managing the team, so I can only explain my experience via the experiences that I've heard from our team members. One of the aspects that the team really liked was the fact that you can also use the business process testing. 

If you take a look at BPT, the Business Process Testing part of UFT, it's also a step forward for making components. You can combine the components without diving into the code. That's a good thing.

The production and the efficiency of making your test cases can be very high.

What needs improvement?

The problem with the solution is that you need to have highly specialized skills in order to make the scripts. Also, the scripts that you're developing for less scripted scenarios should be more productive.

The product needs to be simplified overall. They should look to competitors for ways to make things easier and less complex. It would give them a better market position. For example, they need to make it easier to compose a guest case and combine their modules and then create a test case from combining the modules together rather than scripting. 

If they simplify the product and work with building blocks, users won't need to do all the scripts.

The price is very high. They should work to lower the costs for their clients.

For how long have I used the solution?

I'm an independent contractor and I have used the UFT for about two years.

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What do I think about the stability of the solution?

The stability has been good. It's quite reliable. We haven't seen bugs or glitches. It hasn't crashed in any way.

How was the initial setup?

I'm not very involved in the technical part of setting up the solution. There's a specialized team that does the setup. There's another team using the setup and monitoring everything. Whenever there are some problems within the setup, I can refer to another team that can deal with issues.

My understanding is the setup requires some technical work, so those setting it up should be a bit knowledgeable.

Our team has also handled automation.

Due to the fact that the solution was in the organization before I began working with the company, I'm not sure how long deployment took.

What's my experience with pricing, setup cost, and licensing?

The licensing costs are quite high. 

The more you do automation, the more you spend on the license cost. Due to that, sometimes when there is a boom in spending, you will need to justify the extra cost.

Which other solutions did I evaluate?

We're curious to learn more about Tosca. I've heard also from others that Eggplant is quite good. I've wanted to know more about them for my own research and have been looking at them.

What other advice do I have?

I just use the product as an independent contractor and customer. I don't have a professional relationship with OpenText.

I can recommend the product. If you're a company that is working with any legacy systems, and you need automation with both web-based applications and terminal-based applications. the solution would be a good thing to use.

I'd rate the solution eight out of ten overall. I would rate it higher, however, there is a steep learning curve. You also need to be skilled in using the solution. Why learn such a specific program when there are other products, available as well? When there's such a steep learning curve, it might not make sense for every company. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
AST at a tech services company with 10,001+ employees
Real User
We use it to build an enterprise framework for functional automation with CI/CD features
Pros and Cons
  • "We have used it for the web and Windows-based applications. It is very productive in terms of execution."
  • "Needs to improve the integration with the CI/CD pipeline (VSTS and report generation)."
  • "I would like to have detailed description provided to test the cloud-based applications."

What is our primary use case?

To build an enterprise framework for functional automation with CI/CD features, automate all the standalone applications, and test applications in the cloud.

How has it helped my organization?

We have used it for the web and Windows-based applications. It is very productive in terms of execution.

What is most valuable?

Supporting Windows applications and many other applications, like PeopleSoft and PowerBuilder applications.

What needs improvement?

Integrating with the CI/CD pipeline (VSTS and report generation). 

I would like to have detailed description provided to test the cloud-based applications.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
OpenText UFT One
April 2024
Learn what your peers think about OpenText UFT One. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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it_user567963 - PeerSpot reviewer
Manager at a tech services company with 501-1,000 employees
Consultant
Automated and consistent regression testing that can be triggered from ALM. I would like integration with ALM Octane.

What is most valuable?

The most valuable feature is the automation of the tests. That saves us a lot of time, especially during the regression tests.

How has it helped my organization?

The regression tests run must faster than if you do it manually. It's assured that the tests are always done the same way. If you run these tests manually, the click behavior might be different or there may be errors during the test. These issues are excluded when you automate it. This tool keeps it consistent.

Another benefit is that these tests can be triggered directly from ALM. In ALM, we have test plans and then we execute the tests. That's pretty cool.

What needs improvement?

I would like to see the integration into HPE ALM Octane. I don't know if this is more on the UFT side or on the Octane side, but as a customer, I don't really care. I just want it to work in a manner in which we could use Octane for the HA projects in the same way, more or less, that we use ALM so far in the normal, old projects.

What do I think about the stability of the solution?

The stability is okay. We don't have problems so far. We had some issues in the past, but during the last month, we haven't had any issues with the stability.

What do I think about the scalability of the solution?

The scalability is good, although it’s not without its problems.

How are customer service and technical support?

We have a named support engineer for UFT because we have quite a big platform. We provide this as a solution and therefore the service has to be available. That's the reason why we have a named support agent. It works pretty well. We’ve been satisfied with the agent.

Which solution did I use previously and why did I switch?

About 10 years ago, we had Silk Test. We already had UFT when it was either a Microsoft or a Mercury product. We bought it at that time when it wasn't HPE, and we worked with this product for several years.

It isn’t fair to compare this solution to Silk Test. Even at that early time, UFT was way better and easier to handle, easier to program, and the license management was easier. In the meantime, we didn't compare the products anymore because UFT is fulfilling our needs and the support is okay so there is no reason for us to change.

How was the initial setup?

I wasn’t involved in the installation, but it worked. It wasn't a big hassle.

What other advice do I have?

I would suggest just taking a look at this solution and trying it. It's pretty easy to get in touch with and to have your first success with it. You will then like it and step deeper into it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertTop 5Real User

The predecessor to UFT was QTP. Also, QTP was originally developed and sold by Mercury before HP acquired it.

it_user378180 - PeerSpot reviewer
SAP Consultant at KCA Deutag
Consultant
It allows us to use one set of tests for all systems.

What is most valuable?

We have multiple SAP systems and clients. UFT allows us to use one set of tests for all systems.

How has it helped my organization?

We are a worldwide organization with a complex financial authorization matrix. When changes were made to this matrix, we provided automated test scripts. More than 20,000 tests were executed in 1 week.

What needs improvement?

The current version is sufficient for our purposes at the moment. There were, however, some issues with deployment and the integration into Solution Manager.

For how long have I used the solution?

We've been using it for three years. Our primary system is SAP and we use UFT through SAP Solution Manager as a third-party testing tool.

What was my experience with deployment of the solution?

Again, we had issues with deployment and the integration into Solution Manager. These are mostly resolved and the current situation is stable.

What do I think about the stability of the solution?

There were no issues with the stability.

What do I think about the scalability of the solution?

There were no issues with the scalability.

How are customer service and technical support?

We do not have a direct support contract with HP. Our license is through SAP. Customer support is 10/10 for HP and 8/10 for SAP, but improving.

Which solution did I use previously and why did I switch?

This is my first involvement with automated testing software.

How was the initial setup?

The initial set up was straightforward once we cleared up some communication issues. The first end-to-end automated test was functional within a week.

What about the implementation team?

We implemented it through a SAP team, but now manage all maintenance and upgrades internally.

What's my experience with pricing, setup cost, and licensing?

The license for this product is provided through our support contract with SAP. Any other product would incur additional license costs.

What other advice do I have?

My only experience is with the product fully integrated with SAP. We are not licensed to use this as a standalone product we must connect to SAP.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertTop 5Real User

Jim,
Thank you for the reply and it answered my questions. I worked on a couple of SAP projects several years ago and I remember it is a very high-tech, high-quality Enterprise Solution. I remember having to pad a lot of data with the leading zeroes in the data-table.

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it_user468276 - PeerSpot reviewer
QA Technical Lead at a consumer goods company with 1,001-5,000 employees
Vendor
We've been able to ramp up non-technical users and have them understand how to do general debugging.

What is most valuable?

UFT provides us with solid automation for our test cases.

How has it helped my organization?

Its ease of use means we've been able to ramp up non-technical users and have them understand how to do general debugging very easily.

What needs improvement?

Tighter integration between ALM and UFT, especially from a reporting perspective, for automation reporting. There's good integration in my opinion, but it just needs to be a little more rock solid.

For how long have I used the solution?

We've been using it for around three and a half years.

What do I think about the stability of the solution?

For the most part UFT has been pretty good. Getting it to interact with ALM nicely has been a challenge for us sometimes.

What do I think about the scalability of the solution?

It's been able to scale to our needs.

How are customer service and technical support?

Good, sometimes a little slow, but overall pretty good.

Which solution did I use previously and why did I switch?

We didn't have any other solution in place, and needed to have a much better solution than doing testing with Excel files.

How was the initial setup?

It's straightforward.

Which other solutions did I evaluate?

HPE was one of the very few vendors that we actually had on the list. We went with HPE because my boss actually was very familiar with the product, and felt it fits our organizations needs extremely well.

What other advice do I have?

Give it a shot, if you take the time to invest in it, it works.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Managing Director at a tech services company with 51-200 employees
Consultant
It provides us with service testing, API testing, GUI testing and business process testing, although it needs better compatibility with Chrome and Safari.

What is most valuable?

The most valuable feature to me are the high-end automation frameworks -- linear, hybrid, data-driven, keyword-driven, BPT, and functional decomposition.

How has it helped my organization?

It works with both desktop and web-based applications.

It also provides us with service testing, API testing, GUI testing and business process testing.

What needs improvement?

It needs better compatibility with Chrome and Safari, which would lead to this being a better product.

For how long have I used the solution?

I've used it for six years.

What was my experience with deployment of the solution?

I had no issues with deployment.

What do I think about the stability of the solution?

I've had no stability issues.

What do I think about the scalability of the solution?

We've scaled without issue.

How are customer service and technical support?

Customer Service:

Customer service is excellent.

Technical Support:

Technical support is excellent.

Which solution did I use previously and why did I switch?

We didn't use a previous solution.

How was the initial setup?

The installation process of this software is very well organized. Here, all the prerequisites/supporting software are part of setup and it automatically configures your system for the best use during the installation. If in one or more parameters are missing the latest updates, it performs those updates automatically.

What about the implementation team?

We did it in-house, and I was a part of this team. You need to make sure to demonstrate to team members the proper tools for installation so they can follow the various concepts and then arrange for proper training to be given to all users for the best use of it. I believe that a well-trained person/team can solve issues with HP UFT by themselves.

What was our ROI?

It's fast, reliable, and accurate, and should provide ROI.

Which other solutions did I evaluate?

I am aware of other tools on the market, but I found HP UFT best suited to my needs. We, therefore, adopted it.

What other advice do I have?

If one is looking for a software testing tool for functional parameters with an automation approach, they can go for it without any more thinking and discussion. Where there are a few up and coming open source solutions, they have limitations that HP UFT doesn't have.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a certified training partner to HP Enterprise for their global training needs for HP UFT and other tools.
PeerSpot user
Don Ingerson - PeerSpot reviewer
Don IngersonQA Automation Engineer at Global Fortune 500 Company
ExpertTop 5Real User

Neeraj, this is a nice review. Have you had a need to automate any Adobe Flex applications and if so was it successful?

it_user68493 - PeerSpot reviewer
QA Expert at a financial services firm with 51-200 employees
Vendor
QTP Sucks Selenium Rules

I decided to use Selenium because I like the freedom that you get with all the programming languages it supports and because development is usually quicker than any other testing tools I ever used!

I chose Selenium IDE as my first open source automated tool. And then I worked with Selenium RC. And now Selenium Webdriver. It's the best testing tool ever!!

I think QTP is sucks. Of course, QTP fanboys will immediately jump up & down stating that I don't know how to use QTP. On the contrary, I know exactly what I am talking about. Because I've been a QTP Engineer for last 6 years. As of this writing, QTP still does not support Mac OS X, and Linux, heck it still doesn't support Firefox 3.6! Are you kidding me? Well, apart from HP's snail pace development process, I have other problems with the tool itself. Like its really retarded scripting engine (which uses vbscript), which does not provide you any real mechanism to maintain frameworks. Another example - CreateObject("WScript.Shell") - what do you think will happen if you used that in QTP? Any programmer who knows vbscript, will say that it creates a wscript object but she'd be so wrong. It rather creates a native windows shell automation object. WScript CreateObject() is simply not supported in QTP as QTP scripting engine overrides WScript.

Let us get one thing straight - Automation is programming, now let that sink in for a second...again - automation is programming. If your automation tool does not provide a real good programming interface, it is not fit for automation. Obviously in my books, QTP falls way short of that goal. One of the statements I consistenly hear is - "oh we don't have programmers in our automation team". If you cannot see the fallacy in that statement, no one can help your team - not even QTP. And of course, support from HP is bad too. Case in point - few month ago our team encountered a bug in QTP 10 where it had memory allocation issues & the workaround offered to us - "restart QTP after every 4 test case runs". I am not joking.

QTP does few things really good vis-a-vis record & playback (and they make it real simple for non technical users). And that also includes support for various enterprise applications both web based & win32. That means, they have to cover a lot of territory before they can release something and that explains why Windows 7 support is still lacking. But in your case, do you need Sharepoint support on Windows 7? If all you're testing is your own web app, why do you have to wait for HP to finish support for say Oracle enterprise apps? At this juncture, the only reason your team is still sticking to QTP is either because you have no real developers in your QA team and/or you have a lot of test cases automated in QTP. The later is a pain initially to convert to something else, but if you plan it out correctly you will save tons of headache in future.

I could go on & on about all that is wrong with QTP, but this article is not about that. This article is about getting rid of QTP & using alternatives in place of it to achieve a truly cross platform solution. After joining my current company, one of my first goal was to do exactly that. And this article describes what we did & how we did it.

To see a list of hotfixes that I know of see:

http://www.sayem.org/2012/02/qtp-sucks-selenium-rules.html

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user122115 - PeerSpot reviewer
it_user122115Works at a tech vendor with 10,001+ employees
Vendor

One of the downsides of the internet is that it keeps iu-informed and out dated posts around to help propagate the the notion that change doesn't happen. Micro Focus (then HPE) has release LeanFT a few years back which support creating and replaying tests on Mac, Linux, and Windows. And if that wasn't enough, most QTP customers already have access to it. But as they say, "Wait their is more", you can choose to write your tests in Java, C# or Javascript and leverage popular frameworks such as Junit, Nunit, TestNG or even build frameworks such as Maven.

As I like to say #DiscoverTheNew.

And for disclosure, I am a Solutions Architect who has worked for Mercury, HP, HP Enterprise and now Micro Focus and have supported the functional testing tools since WinRunner.

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it_user568068 - PeerSpot reviewer
Application Delivery CTO – Group Operations and QA at a financial services firm with 10,001+ employees
Vendor
It is accessible to people lacking technical skill. I would like to see integration with LeanFT.

What is most valuable?

The most valuable features are the API testing, the integration with DevOps and accessibility to people without a lot of technical skill.

How has it helped my organization?

We can move beyond manual testing without having to go through a whole transformation of an application.

What needs improvement?

I would like to see more integration with LeanFT and use UFT for continuous integration. It's still a closed product. There's still a reasonably large amount that it can do in order to get better.

What do I think about the stability of the solution?

Stability is good.

What do I think about the scalability of the solution?

Scalability is good. I never have seen an issue with the scalability.

What other advice do I have?

When choosing a vendor, find someone who understands your problems. Build a good relationship. Make sure you can influence the product road map. Look at it amongst other tools in the tool chain. Look at LeanFT as well.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free OpenText UFT One Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free OpenText UFT One Report and get advice and tips from experienced pros sharing their opinions.