it_user2991 - PeerSpot reviewer
z/OS system Programmer at a tech services company with 1-10 employees
Consultant
We can define complex commands, making training of new operators quicker
Pros and Cons
  • "Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."
  • "Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
  • "​It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.​"

What is our primary use case?

z/OS automation.

How has it helped my organization?

Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly.

Also, because we can define complex commands, the training of new operators is quicker. We can also put checks in place that will prevent user errors.

What is most valuable?

  • Responding to various events in the system.
  • Performing automatic IPL and shutdown.
  • Verifying system status.

It makes our job, as operators, easier.

What needs improvement?

It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.

Buyer's Guide
OPS/MVS Automation Intelligence
April 2024
Learn what your peers think about OPS/MVS Automation Intelligence. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

No stability issues.

What do I think about the scalability of the solution?

No scalability issues.

How are customer service and support?

Excellent. It’s quick, responsive, and there is no problem with asking "how-to" questions.

Which solution did I use previously and why did I switch?

As the system became more complex, a solution was needed to make things simpler for operators and system programmers.

What's my experience with pricing, setup cost, and licensing?

I’m not involved with these aspects.

What other advice do I have?

Look at the samples. There is a lot of information there.

Also, this product has integration with CA-SYSVIEW, and they work great together.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user779253 - PeerSpot reviewer
Staff Specialist at M&T
Real User
​It is an easy product to use and it is stable
Pros and Cons
  • "​It is an easy product to use and it is stable."

    What is our primary use case?

    We use it to look for jobs that are running late in our scheduling system. 

    How has it helped my organization?

    It can save money. If something is late, there are lots of dollars lost.

    What is most valuable?

    To help monitor our scheduling system, in case there is something late. 

    What do I think about the stability of the solution?

    I have never seen it go down unless we brought it down with the system.

    How is customer service and technical support?

    I have not used the technical support.

    How was the initial setup?

    I was not involved.

    What other advice do I have?

    It is an easy product to use and it is stable.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    OPS/MVS Automation Intelligence
    April 2024
    Learn what your peers think about OPS/MVS Automation Intelligence. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
    770,141 professionals have used our research since 2012.
    it_user350031 - PeerSpot reviewer
    Snr Vice president CIO at a financial services firm with 1,001-5,000 employees
    Vendor
    ​It's adapted well to the mainframe after a complex setup, but as the product is feature rich, you don’t know if you've implemented correctly most of the time.

    Valuable Features

    The effectiveness and stability of the solution is something that we require and something that this solution delivers.

    Improvements to My Organization

    It’s a mature product that does what it’s supposed to do and does exactly what we bought it for.

    Room for Improvement

    I’m not aware of any complaints from my team; I hear nothing but good things. It was, however, a complex setup in the mainframe. Setup should be made much more straightforward.

    Deployment Issues

    After the initial setup, it's deployed without issue.

    Stability Issues

    Today it handles everything very well. A while back, that wasn’t the case, but now it is and we are content with it.

    Scalability Issues

    It has adapted well to the mainframe, but we haven’t ported it to any other platform though.

    Customer Service and Technical Support

    Technical support is knowledgeable and responsive. Although they're not as proactive as I'd like them to be, it's has gotten better over the years. They seem to handle tickets only if it’s over a certain priority level, in which case they jump on it pretty quickly.

    Initial Setup

    It was a complex setup in the mainframe environment. The product is feature rich, so you don’t know if you have it implemented correctly most of the time.

    Other Advice

    Make sure it’s the right product, get a strong proof of concept, and, importantly, get the right expertise.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Scott Redmond McFall - PeerSpot reviewer
    Scott Redmond McFallVP, Business Development & Strategy at a tech company with 51-200 employees
    Consultant

    Good stuff, thanks!

    Buyer's Guide
    Download our free OPS/MVS Automation Intelligence Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free OPS/MVS Automation Intelligence Report and get advice and tips from experienced pros sharing their opinions.