Qualys VMDR Reviews

In our DLP operations, we use the tool to address stability issues and implement fixes suggested by it. This helps manage risk levels and decide whether to fix issues or implement workarounds.

I like that we have many scanners and channels that don't overload. It helps us scan and track easily. Also, the tagging system is good for tagging. We can still use QualysAgent task ID tools even if tags aren't made.

The asset inventory management feature has improved our security posture, which is good. It was introduced recently, and we've just started using it. In terms of management, I believe it's better than what we were using before.

Qualys VMDR is good at handling vulnerability management trends, especially with its policy module. Qualys VMDR offers customizable labels that fit the organization's needs, unlike other tools. This is important for enhancing security and meeting compliance requirements.

There's a need to upgrade or fix the potential vulnerability rate. Around 20,000 potential vulnerabilities were showing in Qualys VMDR, but none of the other tools showed them. When we checked, it wasn't the case. Support explained that even small issues were being counted as vulnerabilities, causing issues in our audit. So, the security features could be improved to identify vulnerabilities accurately.

I have been working with the product for two years. 

The stability is generally good, but we did face issues during the pandemic due to connectivity problems with Qualys VMDR servers. There were syncing issues, and agents weren't getting updated. However, we later realized it was our issue because our software needed updating. We had to manually update the proxy settings, which Qualys VMDR should have done. We managed to tackle the challenge with the help of another team.

Support should be faster and more customer-friendly. We often have to review a lot of documentation for issues we're already aware of and follow basic steps repeatedly. Additionally, we must wait for Qualys VMDR personnel to move scans into debug mode, which can be time-consuming. Getting notifications or updates on these processes more quickly would be helpful.

Setting up the tool doesn't take long and doesn't require many people.

We have an annual contract for Qualys VMDR. I believe it's for either two years or five years.

I haven't personally done any integration, so I can't comment on it. However, I believe some integration was happening between Qualys VMDR and ServiceNow. Our asset management tool was also trying to integrate with Qualys VMDR, but I'm unsure about the details or how it works. I rate the overall product an eight out of ten. 

I primarily use Qualys VM to manage vulnerability tickets.

Qualys VM's most valuable feature is automatic detection.

Qualys VM should improve its methodology.

I've been working with Qualys VM for six months.

Qualys VM is stable but slow.

Qualys' technical support is quite good.

Positive

The initial setup was quite straightforward.

I would rate Qualys VM as seven out of ten.

We're primarily using the solution for vulnerability assessment of internal server as well as the external server.

The solution, overall, is very useful for our organization.

It is very easy to use and there are lots of options. We can usually easily go through it and all of the things we want to configure, and we can configure everything to our specifications very easily.

Sometimes we face a problem with accessing the tool and not getting an expected result. From a technology point of view, they need to look into this. 

They need to consider how they can improve tool usability and different scanning options. 

Sometimes we are facing issues while performing a scan and things are not correctly shown on the GUI. Even as we are doing a task, it may show up as completed, and then something is not visible. Sometimes we face other technical problems. For example, sometimes we can't go to the next page. It's limiting any positive results.

The solution needs to be easier to understand and configure.

The pricing is a bit on the higher side compared to other products in the industry.

I've been dealing with the solution for the last five or six years now. It's been a while.

I haven't had any issues with stability. It's been okay.

I don't see any issues with scalability. When we do multiple IP scans, when we require an increase in the number of IPs, we won't have any problem doing so.

The technical support has been fine. We're getting the required support we need when we need it. I'd say we're pretty satisfied in that regard.

I find the pricing to be a bit high, especially compared to the competition.

While we didn't evaluate other options previously, currently, we are looking at all sorts of vulnerability management solutions and that's including Kenna and RiskSense. 

Although Qualys has come up with the model, I've not really looked that far into their other offerings. There is the possibility of upgrading the model on the part of vulnerability management. We'll see if we change solutions or decide to upgrade instead.

We've also looked at Tenable, which is easier to understand and configure.

We are a Qualys customer. We aren't a reseller or partner.

Overall I'd rate the solution seven out of ten.

We are currently looking at other options, to see if there's a better solution out there. This one has pretty good technical support and is easy to use, however, there are other issues associated with it.

We use the solution for vulnerability and policy scan. 

The product has helped us understand cybersecurity controls. 

I am impressed with the VMDR feature. 

The tool needs to improve the adding assets and report generation features. I would like to see the policy scan of offline appliances in the product's future releases. 

I have been using the product for three years. 

I would rate the product's stability a nine out of ten. 

I would rate the tool's scalability an eight out of ten. My company has 10 IT specialists using the product. 

The product's support is not very helpful. They suggest things that we already know. 

Neutral

I would rate the product's setup an eight out of ten. The tool's deployment took one to two days to complete. 

We deployed the solution in-house. 

The tool's pricing is expensive and I would rate the pricing a seven out of ten. 

I would rate the product an eight out of ten. You need to complete the training before using the product. 

I use Qualys VM for vulnerability scanning, enterprise management, web application scanning, and patch deployment.

Qualys VM's best features are vulnerability management and customizable scoring.

Qualys VM's vulnerability scan could be improved, especially the number of CVE numbers it can manage at a time. It could also be more user-friendly. In the next release, Qualys VM should include threat intelligence and external test service management.

I've been using Qualys VM for around six months.

Qualys VM is stable and reliable.

Qualys VM is quite easy to scale.

Qualys' customer service could be better.

Neutral

The initial setup was not user-friendly.

I evaluated Tenable but chose Qualys VM because of its management features.

I would rate Qualys VM eight out of ten.

Qualys' main function is to scan IT systems. It does the scanning of computer systems.

Continuous Monitoring is excellent because it is entirely dependent on the agent, and the Agent Scan, is also quite good. 

I also like the asset tagging, asset grouping features, and the dashboard, because we can customize and create our own dashboard. That's quite good. 

The most recent is VMDR, which provides a comprehensive overview of how to detect, patch, and remediate specific vulnerabilities. That is also an excellent module.

The dashboard itself could be improved, while we can customize it, they can create different tabs where we can see the trending vulnerabilities, how many there are, or how many have been fixed, as in the most recent scan report, so that trend analysis is a little easier.

Aside from that, the solution itself is fairly generic in nature. What they can do is pretty much customize everything and provide a relevant solution for everything. For example, because Qualys has a Cloud Agent that scans a system's entire inventory. As a result, they can test their use cases to determine whether or not a vulnerability has been confirmed. If they can do so, they can also provide us with a straightforward solution to a specific problem rather than a generic one. That could be one area where they can improve. 

Qualys does not currently have an IoT, SCADA vulnerability assessment, they can significantly improve their IoT, SCADA, and ICS (Industrial Control Systems) vulnerability assessment technique. When you compare with Tenable SC it has more features than Qualys VM.

If you see power grids, large oil stations, they fall under SCADA and Industrial Control Systems. These systems are very different from standard IT systems. Qualys currently does not have any features for scanning SCADA, IoT, and Industrial Control Systems.

I believe they can improve on the addition of devices. Assume I have two lakhs of devices that cannot all be added at the same time. For example, if I have two lakhs of devices, and two lakhs of those devices have a Cloud Agent, adding all of those devices at once is not easy. We have to add it 1,000 at a time, which takes a long time when there are two lakhs of assets to add. If we do 1,000 at a time, we'll have to do it for around two lakhs, which is quite difficult.

They can increase their frequency of working faster, similar to the time constraint they currently have. The second thing they can improve is the addition of assets. They can almost completely automate the process of adding assets, or they can increase the maximum number of assets that can be added in one go. They are only allowed to add 1,000 assets. If I want to add two lakh assets, it will be extremely difficult to do so by adding 1,000, at a time.

That is a fairly technical issue. Most of the false positives reported by Qualys or the inability to detect a cumulative patch update, if any, are the few things that they can improve and incorporate. 

As I previously stated, it would be extremely beneficial if they could implement scanning, vulnerability scanning of IoT systems, Industrial Control Systems, and SCADA devices.

I have been working with Qualys VM for approximately four years.

We have been using multiple Qualys modules, such as VMDR, Cloud Agent, AssetView, and Continuous Monitoring. The most recent version that we are using is 4.14.

It's reasonably steady. When we say stable version, there is also room for improvement in that Qualys will not be able to handle large amounts of data at once. When you do billions of scans, such as a scan for millions of devices, it becomes extremely slow, and gathering data and populating the report becomes extremely tedious. 

Scalability is quite good. We can pretty much rely on the tool. It is easy to scale. 

If the organization grows, we can pretty much scale it to most of the areas. The only problem is that they must primarily work on Industrial Control Systems and lightweight devices such as CCTV cameras, and lightweight devices. As a result, they are required to work in that field, otherwise, it is pretty good.

Based on my previous experience, there were approximately 300 or more users using Qualys in organizations with a population of more than two lakh people. Currently, I see that approximately 400 users are using it, and the size of the organization is significantly larger than the previous one.

We use this solution daily.

Technicals support is pretty good. Since I've been working in this, they've been friendly and straightforward, and we were able to get the most out of them.

We have suggested areas for improvement, and they have been working on them. They always make a good impression on us.

As a consultant, I've worked on a variety of projects in a variety of organizations.

The initial setup is simple and straightforward.

We initially had assistance from the vendor, but once we had a good understanding of it, we scaled it in our organization.

Because I've been using Qualys for quite some time, I was looking for a comparison of several solutions such as Tenable SC, Rapid7, InsightVM, and Tenable Nessus. I was curious to know if there were any other tools that were better than Qualys.

I was looking for more information about Tenable SC and wanted to compare it to Qualys in more detail, with parameters such as, how the false positives are detected in Tenable SC and how good it is in comparison to Qualys. In a similar manner, in comparison to Qualys, we learn about its usability, interface, and how user-friendly it is. Those are the few things I was looking for, and I'm still looking for more information about Tenable right now.

They have the ability to improve SCADA. SCADA stands for Supervisory Control and Data Acquisition, and IoT stands for Internet of Things scanning.

Recommending this solution would depend on the organization, the requirements, and the devices they have.

For a typical IT system, it is very good to go with this solution. Microsoft, Deloitte, and the majority of organizations still use it, it is pretty much good to go. But, once again, it is entirely dependent on how the organization is, what type of devices they have, and what kind of scans they would like to have, it is entirely dependent.

In a broad sense, it is a good solution to go with.

I would rate Qualys VM an eight out of ten.

We use Qualys Asset Inventory for doing infrastructure level scans or server inventory, or saving the server database or asset database.

Good Posture of Servers database. Gives easy access of all hardware details. 

I think it's a good tracking mechanism, and it gives a good infrastructure level scan, which helps us to maintain the assets and the asset inventory or gives us a good understanding of both. 

It gives a very good overview of the inventory assessment process.

IT Manages assets in your account that you want to scan for security and
compliance, define asset tags and AWS connectors.

Modules supported
VM, PC, SCA, CERTVIEW, CLOUDVIEW

It can be accessed across our company because it's a global tool.

One thing that can be improved is the flexibility and the fact that Qualys Asset Inventory provides too much detail, which makes it not very easy to understand. It's not very user-friendly at times and requires in-depth understanding. So, a layman or someone new to Qualys won't be able to easily understand it. You need education to use the solution.

As for additional features, the first thing would be providing call support whenever we require any kind of help with issues that have been identified. The second would be a simple reporting structure.

I've been using Qualys Asset Inventory within the last 12 months.

Stability-wise, Qualys Asset Inventory is always stable, and for this particular asset inventory, it is a good tool. We have not had any kind of issues, and as of now, it's a stable environment.

We currently have 50 plus users and have no plans to increase usage at present. 

Most of the time technical support has been through emails; calling is a back feature. It's not as easy compared to that of Veracode.

The initial setup was quite complex and took two to three months, including customization and testing.

The license is on a yearly basis.

If you are familiar with or have hands on experience with Qualys Asset Inventory, this is a better tool. It will give you in-depth details of all the assets, and the managing inventory will be better. It will also give you advanced features compared to those of other inventory tools.

I would rate Qualys Asset Inventory at eight on a scale from one to ten.

Our customers use Qualys for vulnerability management, it's a way for them to discover the kinds of vulnerabilities they have on their systems. We are a partner with Qualys and I'm an infrastructure security consultant. We currently have 20 clients using Qualys. 

The functionality continues to improve and knowing when there are security issues is very helpful. 

I like the Qualys Cloud Agent because it's very easy to use. It has a low impact and is supported on Windows, Linux, and others. I deploy process scanners, which are usually connected to core switches so customers can replicate all the connections. Almost all our customers try to use the agents because they're already installed and integrated into the cloud and communicate with Qualys management. There are no problems and it's really better than using some virtual appliance to scan the various kinds of assets. Qualys has a lot of information and it's great to integrate with the Central Management Database.

If you're not overly experienced and you're looking for something in their management, it can sometimes be quite difficult because they can move buttons around without sending an update. Previously, if you deployed the Cloud Agent, you could define which tech would be under the agent and where it would be deployed. It now requires some text preparation and the Cloud Agent then downloads the specific profile defined without any indication that this might happen. If you are not using vulnerability management, you are not able to create the correct patch process for all applications stored on the system.

It would be helpful if Qualys would integrate with more systems like ServiceNow, Jira, and so on, to create some tickets and integrate them into the active directory, because each group works differently and if you need to prepare a ticket, it must be defined to a specific group of people. Qualys just created a kit on ServiceNow, but it doesn't have the correct group of people in the active directory.

I've been using this solution for three years. 

The solution is scalable. If you need more resources they can be added to the backend, depending on the circumstances and requirements. If you are able to deploy in the VMDR licensing, you are able to deploy unlimited virtual active appliances to discounted appliances. It all depends on your resources. 

Each customer is different and if you need to deploy a more active virtual process that will affect the implementation. If a customer wants to use policy compliance on their machines that can add to deployment time too. I tend to deploy myself because I'm usually making the POCs of Qualys.

I believe the annual cost is approximately $40 per asset in VMDR, although it also depends on the circumstances. It contains all the features one needs although if you need synchronization with ServiceNow and CMDB, there is an additional cost. 

I constantly speak to other companies to find out what they're doing and what the differences are between the different products. My job is to find the best solution for my customers so it's important to know what's on the market.

I rate this solution eight out of 10.