I like the Story Board since it helps me keep track of my stories and any tasks assigned.
Security Analyst at a transportation company with 10,001+ employees
The Story Board helps me keep track of my stories and assigned tasks. There are things we often forget to update or change.
What is most valuable?
How has it helped my organization?
It keeps everyone involved accountable to make sure the project moves along in a good pace. Since it is also viewable to all involved, it allows everyone to see where the project is at any moment.
What needs improvement?
I think the areas for improvement are mostly related to the user. There are things we often forget to update or change.
For how long have I used the solution?
I have been using Agile Central going on 3.5 years.
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Rally Software
April 2024
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770,141 professionals have used our research since 2012.
What do I think about the stability of the solution?
We have not had problems with stability.
What do I think about the scalability of the solution?
We have not had problems with scalability.
How are customer service and support?
I haven’t requested any technical support.
Which solution did I use previously and why did I switch?
I haven’t used anything but Agile Central.
How was the initial setup?
It’s been so long, that I honestly don’t recall the initial setup. It must not have been difficult, since it’s not something that sticks out in my mind.
What's my experience with pricing, setup cost, and licensing?
I was not involved in any of the pricing or licensing. I’m just a user.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
SAP Consultant at a manufacturing company with 10,001+ employees
The Kanban view helps track user stories. The reporting tools are easy to configure and use.
What is most valuable?
I liked the overall user interface of Agile Central. It’s so much more user friendly. The Kanban view really helps daily tracking of user stories. The reporting tools available are easy to configure and use.
What needs improvement?
Previously, to upload test cases we usually used the Agile Central add-in for MS Excel. But as per recent changes, they have made Single Sign On to access Agile Central due to which, the add-ins seems not to be working.
For how long have I used the solution?
I have used Agile Central for two years.
What do I think about the stability of the solution?
I remember that there were two incidents Agile Central was down or I was unable to login.
What do I think about the scalability of the solution?
We have not faced any issues.
How are customer service and technical support?
I haven't had a chance to use technical support.
Which solution did I use previously and why did I switch?
I have not used a previous solution.
What's my experience with pricing, setup cost, and licensing?
I’m not aware about price and licensing because of my role.
What other advice do I have?
CA should keep doing what they're doing to make it better.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Buyer's Guide
Rally Software
April 2024
Learn what your peers think about Rally Software. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
IT Consultancy Manager at Aptasolutions
Provides visibility into how teams are meeting business objectives
Pros and Cons
- "CA Agile Central provides visibility into how teams are meeting business objectives."
- "CA Agile Central helps the entire organization run like one powerful team."
- "CA Agile Central does not have a workflow tool included."
What is our primary use case?
Execution of software development.
How has it helped my organization?
- Plans and prioritizes to quickly deliver value.
- CA Agile Central provides visibility into how teams are meeting business objectives.
What is most valuable?
CA Agile Central helps the entire organization run like one powerful team. With the Project and Portfolio Hierarchy, we can have deep visibility into the work our teams are doing and how it ties to our business strategy and customer value.
What needs improvement?
CA Agile Central does not have a workflow tool included. If possible, it may be necessary for some companies that this type of feature be included.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
Now, it delivers quarterly releases and has reduced the backlog, thereby increasing feature velocity while keeping the quality high.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Senior Software Engineer at a healthcare company with 1,001-5,000 employees
The UI/UX is good with friendly navigation.
What is most valuable?
The UI/UX of the tool is good with friendly navigation.
How has it helped my organization?
We can track of our tasks and project estimations.
What needs improvement?
It’s a good tool to use. Charts and dashboards should be more interactive.
For how long have I used the solution?
I have used Agile Central for over two years.
What do I think about the stability of the solution?
Stability is good.
What do I think about the scalability of the solution?
Scalability is good.
How are customer service and technical support?
I rate technical support 8/10.
Which solution did I use previously and why did I switch?
I used to use JIRA.
How was the initial setup?
Setup was easy.
What's my experience with pricing, setup cost, and licensing?
They should go for it.
Which other solutions did I evaluate?
I evaluated JIRA.
What other advice do I have?
They should definitely use it.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Principal Scrum Master, Coach at a tech vendor with 51-200 employees
I really value the customizable dashboards, taskboards and easy filters. Enterprise backups could be improved.
What is most valuable?
I really value the customizable dashboards, taskboards and easy filters.
How has it helped my organization?
New features with Team Capacity Plan have helped our organization.
What needs improvement?
- Performance is very bad especially late evening and on Fridays.
- Enterprise backups could be improved.
For how long have I used the solution?
I have used it for three years.
What do I think about the stability of the solution?
I did not encounter any stability issues.
What do I think about the scalability of the solution?
There were some scalability issues after integration with internal tools like TFS.
How is customer service and technical support?
Technical support has lots of room for improvement. We do not get the support that we need for problem resolutions.
How was the initial setup?
Initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
This is expensive compared to other tools like JIRA.
Which other solutions did I evaluate?
We evaluated JIRA and VersionOne.
What other advice do I have?
Compare other products before making a decision on features and pricing along with customer support reviews.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager And Disaster Recovery Coordinator at a financial services firm with 501-1,000 employees
It has enhanced our ability to understand the work being done, especially on projects you may not be directly related to.
What is most valuable?
The ability to plan and assign work. Our project/product teams use this to effectively plan sprints and assign and track work assignments. It has greatly enhanced our ability to understand the work being done, especially on projects you may not be directly related to. By having all our teams use the same tool, we have better communication and coordination.
How has it helped my organization?
It greatly helped our adoption of agile project management techniques. More projects are completed on time.
What needs improvement?
Portfolio management and reporting may be the weakest areas.
For how long have I used the solution?
I’ve been using Agile Central for 12 months.
What do I think about the stability of the solution?
We lose connectivity at times when the site has issues. This is a hosted solution.
How are customer service and technical support?
Technical support is good.
Which solution did I use previously and why did I switch?
We used a Bamboo Solutions product that interfaced with SharePoint.
How was the initial setup?
Initial setup was relatively simple. In order to match our department organization, there were significant discussions. But the Rally representative helped set it up with us at no cost. It was Rally when we purchased. We had to develop a custom report from the information.
Which other solutions did I evaluate?
We did evaluate alternative solutions.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sea System En at Hauwei
It's easy to use, it integrates with our other solutions, and it scales well.
What is most valuable?
The best feature for our company is that it's easy to use, and it integrates with our other solutions, such as the code warehouse, the test solution, and the deploy solution. We wanted an ALM product that was easily integrated, because we have 170,000 users in my company. We need a strong solution to support us. We must have:
- Ease-of-use
- Easy to integrate with other solutions
- Good stability
What needs improvement?
I don’t know this product well enough yet to offer suggestions for new features. I recently went to a conference to learn about CA Agent Manager as well.
See below regarding stability.
What do I think about the stability of the solution?
Stability of the product is not good. It is critical for us to make the solution stable.
What do I think about the scalability of the solution?
CA Agile Central scales very well. We have 170,000 users.
How is customer service and technical support?
We have not used technical support. We bought the product and were ready to work with it.
How was the initial setup?
Initial setup was easy for me. A consultant came to our company to sit with our people.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Commercial Manager at a consultancy with 51-200 employees
It seems reliable and we are happy with this product.
What is most valuable?
It is a very complete solution. It provides a full solution for us, which is extremely essential.
How has it helped my organization?
The principal is because they listen and that helps a lot and the business, this is very important to us.
What needs improvement?
So far it seems to be doing everything we need it to. We don’t require any improvements at this stage.
What do I think about the stability of the solution?
So far it seems reliable and we are happy with this product
What do I think about the scalability of the solution?
We are not sure so far on this as we haven’t used it long enough but we hope it will be scalable
How are customer service and technical support?
They are smart people, knowledgeable and helpful.
Which solution did I use previously and why did I switch?
It was time to get a product like this in house, previously we were using a local software and it was time to upgrade. For us it is all about the support of the company, and we really like this from CA, they have been very helpful.
How was the initial setup?
It has been a straightforward partnership so far. We are in the initial stages, but all looks good.
What other advice do I have?
I think that you should do some research but ultimately go for someone that addresses what you need and who is able to provide great support.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: April 2024
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