Infrastructure Security Architect at a comms service provider with 11-50 employees
Real User
Good site-level vulnerability scanning capability, and the dashboard is not difficult to manage
Pros and Cons
  • "The most valuable feature is the site scanning, where we can provide a complete subnet and what it is we need to scan on those devices."
  • "The reporting is a little bit tricky because it can be difficult to exactly pinpoint some of the assets to filter them and generate a report."

What is our primary use case?

We use Rapid7 for our vulnerability assessment. It scans the network, identifies all of the assets that are present, and then identifies all of the vulnerabilities due to non-patching those systems. Based on that, we can generate reports and make sure that those applications or servers are patched on both the operating system and application level.

What is most valuable?

The most valuable feature is the site scanning, where we can provide a complete subnet and what it is we need to scan on those devices. It will extract all of the information, including the rating and vulnerabilities, in all of the applications that are present, on each of those machines. This is quite relevant because if you have many applications on one server then you don't know if they are individually patched, or not.

The dashboard is not difficult to manage.

What needs improvement?

The reporting is a little bit tricky because it can be difficult to exactly pinpoint some of the assets to filter them and generate a report. Improving the filtering capability would make the reporting easier.

We would like to have penetration testing features built into Nexpose, as it is the next area that we are going to be concentrating on. We have not yet tried it, but it is on our roadmap.

For how long have I used the solution?

We have been using this solution for one year.

Buyer's Guide
Rapid7 InsightVM
April 2024
Learn what your peers think about Rapid7 InsightVM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the stability of the solution?

We have not had any issues with stability. For what we are using it for, it is okay, and we use it on a weekly basis.

What do I think about the scalability of the solution?

We have five people who are working with Nexpose and we have not yet needed to scale.

How are customer service and support?

We have been in touch with support on one or two occasions but I was not the person who dealt with them.

How was the initial setup?

The initial setup is not complex. As soon as you deploy, you start by opening all of the needed communication tools on all of the target systems. In our situation, we deployed gradually as opposed to doing everyone at the same time.

We have five people who have access to this solution and can maintain it. They do not work on it full-time but can do site scanning and generate reports when needed.

What about the implementation team?

A third-party was brought in to implement this solution. However, I have done some of the upgrades and I would say that it is straightforward enough that it is not necessary to bring in anybody else.

What other advice do I have?

My advice for anybody who is implementing this solution is to begin by clearly identifying infrastructure and the most critical assets. This tool will give you good visibility into the network and the assets, but it is only the starting point. It is really the input for the process that you have in place to follow up and patch the assets. Simply knowing that they are vulnerable is not good enough, so the right process has to be put into place before it will work effectively.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Smriti Rani - PeerSpot reviewer
System Engineer at a tech services company with 201-500 employees
MSP
It's a good solution for capacity forecasting
Pros and Cons
  • "I rate InsightVM eight out of 10 for ease of setup. It takes two or three engineers to deploy. The solution requires some maintenance. It's mainly cleaning up data."

    What is our primary use case?

    We use InsightVM for capacity forecasting.

    For how long have I used the solution?

    I've been working around, I don't know, it's about three years.

    What do I think about the stability of the solution?

    I rate Rapid7 nine out of 10 for stability.

    What do I think about the scalability of the solution?

    I rate Rapid7 nine out of 10 for scalability.

    How are customer service and support?

    I rate Rapid7 support nine out of 10.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    I rate InsightVM eight out of 10 for ease of setup. It takes two or three engineers to deploy. The solution requires some maintenance. It's mainly cleaning up data. 

    What other advice do I have?

    I rate Rapid7 InsightVM 10 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Rapid7 InsightVM
    April 2024
    Learn what your peers think about Rapid7 InsightVM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
    769,334 professionals have used our research since 2012.
    PeerSpot user
    ITSM & AntiFraud Consultant with 51-200 employees
    Consultant
    It scans my production servers, checks their patching levels, and reports on their security. But, the community edition only supports paid domain registrations (so no free emails, such as gmail.com).

    What is most valuable?

    Rapid 7 offers the community edition, a free of charge edition( 32 IP's) that helps small companies to secure their IT environment. Also with this edition it helps the students to learn about Vulnerability Management.

    The report from Nexpose is very big, and gives you a description of the problems you have on your servers, and the solution for remediation.

    Other valuable feature is the ability to check the vulnerability with Metasploit with only one click.

    How has it helped my organization?

    I use Nexpose to scan my production servers, check the patching level on those servers, and use the reports to show the evolution of security on my servers.

    What needs improvement?

    For the community edition one of the big issues is with the registration. Rapid 7 only supports paid domains for registration, so no .gmail.com , .yahoo.com domains (once it was possible) . Also the resources needed by the scans can be an issue.

    For how long have I used the solution?

    I used Nexpose for more than 6 years.

    What was my experience with deployment of the solution?

    Some of issues apear on Linux instalation, but most of the issues are regarding the DB connection. On windows installation, usually the installation is smooth.In my latest test I have used the VM and everything was smooth.

    What do I think about the stability of the solution?

    The application is very stable, but sometimes I have issues with the comunication to the update server.

    What do I think about the scalability of the solution?

    I have tried all Nexpose editions, and I didn't had any issues with any of them. Starting this year Rapid 7 offers hardware appliances.

    How are customer service and technical support?

    Customer Service:

    i'll rate is 10/10. I had some presentation with them, and the person who presented us the solution really knew what to say to make us look on his screen.

    Technical Support:

    I never used technical support from Rapid 7.

    Which solution did I use previously and why did I switch?

    I have tried Nessus when it was a free edition. After that I have used OpenVAS and Qualys.

    Qualys is another good solution.

    How was the initial setup?

    The initial setup was straightforward, with small user input.

    What about the implementation team?

    All the Nexpose and Metasploit implemenations were made by me for various clients and for my firm for testing purposes.

    What's my experience with pricing, setup cost, and licensing?

    When you buy a vulnerability management tool, always count your IP's. If you miss one IP, and that server is compromised, you have left the door open for attackers into your enviorment.

    Which other solutions did I evaluate?

    OpenVAS, Nessus , Qualys, SAINT8,Beyond Trust

    What other advice do I have?

    Nexpose is one of the best solution on the market with very good development. One of it's key features was the On-Premise installation and Community Edition. Also it integrates flawless with Metasploit.

    Disclosure: My company has a business relationship with this vendor other than being a customer: We are an consulting firm, and I have installed this product to some of our clients.
    PeerSpot user
    PeerSpot user
    Security Team Lead at a tech services company with 10,001+ employees
    Real User
    It is user-friendly, but sometimes it provides false-positives in the reporting.
    Pros and Cons
    • "This solution is much more user-friendly than past solutions I have used."
    • "This solution creates false-positives which can cause issues with reporting."

    What is our primary use case?

    It is basically used for scanning.

    How has it helped my organization?

    When it comes to the automation, we use the plug-ins that are compatible with the dimensions. Once the builder is done, we run the test cases. Then it is installed onto the server and we run the test cases on the server after the installation.

    What needs improvement?

    It gives false positives at times, and this a problem. It causes problems with reporting. 

    In addition, I did not find plug-ins for a Rapid7 InsightVM. It would be much more informational to run it through directly, so once the app is installed, once the software is installed on that particular server, it would find what exactly that application is open for. This would make things easier for us.

    For how long have I used the solution?

    Less than one year.

    What do I think about the scalability of the solution?

    It is scalable. It definitely handles everything we need, without a problem.

    How are customer service and technical support?

    I have not interacted with tech support.

    Which solution did I use previously and why did I switch?

    I previously used Tenable Nessus and Nessus Scan. Insight VM vs Tenable Nessus is a more user-friendly product.

    How was the initial setup?

    The setup was straightforward, and not complex.

    What's my experience with pricing, setup cost, and licensing?

    I was not involved with the purchase of the product. This is dealt with by our sales team.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Senior Cyber Security Specialist at a tech services company with 1,001-5,000 employees
    Real User
    It performs well and is stable, but it is difficult to manage
    Pros and Cons
    • "The performance is good."
    • "Rapid7 could be easier to manage."

    What is our primary use case?

    Rapid7 InsightVM, like Tenable, is used to enforce the vulnerability management lifecycle.

    We identify the assets, scan them, prioritize them, and have a remediation plan in place to address any vulnerabilities that are discovered.

    A remediator scan is performed to determine whether or not the discovered vulnerabilities have been patched.

    What is most valuable?

    The performance is good.

    What needs improvement?

    Rapid7 could be easier to manage. When you compare it to other similar solutions, it is a bit difficult to manage.

    The reporting could be improved.

    For how long have I used the solution?

    I have been using Rapid7 InsightVM for two years.

    At the time that it was used, I was using the latest version.

    What do I think about the stability of the solution?

    The installation is simple and quick; it only takes 10 minutes to complete.

    Which solution did I use previously and why did I switch?

    I have used Tenable SC and Tenable.io, and you cannot compare to Tenable SC or Tenable.io with any other vulnerability solution.

    Tenable has that supremacy. It is very easy to manage and very easy to understand. You don't need any prior knowledge or experience to install it; you can do it on your own. You don't need any additional assistance or help through a search on how to install or scan your assets.

    Tenable has a very powerful reporting engine but needs to be enhanced.

    What other advice do I have?

    Tenable is number one, Rapid7 comes second.

    I would rate Rapid7 a six out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user606432 - PeerSpot reviewer
    Works at a insurance company with 501-1,000 employees
    Real User
    It is stable and scalable. The templates need improvement.
    Pros and Cons
    • "It is stable and scalable."
    • "There are not enough templates, and the reporting is weak with this solution."

    What needs improvement?

    There are not enough templates, and the reporting is weak with this solution. It would be great if there were more templates for the analytical reports, such as patch management reports. At present, these do not exist. 

    In addition, there are false positives.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    It is quite stable. 

    What do I think about the scalability of the solution?

    The scalability is good. 

    How are customer service and technical support?

    The tech support is quite good. 

    Which solution did I use previously and why did I switch?

    I have previously used Qualys, and I find the Rapid7 is a bit limited in terms of reporting.

    How was the initial setup?

    The initial setup was easy and straightforward.

    What's my experience with pricing, setup cost, and licensing?

    The price is cheaper than other products on the market.

    Which other solutions did I evaluate?

    We looked at Rapid7 vs Tenable Nessus.

    What other advice do I have?

    Users need to customize the policy compliance in order to optimize usage.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Security Consultant at a tech vendor with 11-50 employees
    Real User
    Highly flexible, beneficial workflows, and accurate scanning
    Pros and Cons
    • "The most valuable features of Rapid7 InsightVM are the accurate level of scanning and the workflows are good."
    • "The on-premise updates could improve from Rapid7 InsightVM."

    What is our primary use case?

    The main use cases of Rapid7 InsightVM are finding configuration vulnerability checks and patching recommendations. These two are the main use cases that everybody's looking for.

    What is most valuable?

    The most valuable features of Rapid7 InsightVM are the accurate level of scanning and the workflows are good.

    What needs improvement?

    The on-premise updates could improve from Rapid7 InsightVM.

    For how long have I used the solution?

    I have been using Rapid7 InsightVM for approximately three years.

    What do I think about the scalability of the solution?

    Rapid7 InsightVM is scalable. You could use it for as many assets as you like. It is very scalable and flexible. 

    How are customer service and support?

    The technical support is good in their knowledge, but they are a little slow.

    How was the initial setup?

    The initial setup of Rapid7 InsightVM was straightforward.

    I would rate the ease of setup of Rapid7 InsightVM a three out of five.

    What other advice do I have?

    I rate Rapid7 InsightVM an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user