Harish Golla - PeerSpot reviewer
SAP Consultant at Quadricit
Real User
Top 10
User-friendly, effective business module, and scales well
Pros and Cons
  • "The most valuable feature of SAP Business One is its user-friendly and useful business module."
  • "The solution could improve by having better integration with other systems and reporting."

What is our primary use case?

I was using this solution for small to medium-sized businesses.

How has it helped my organization?

The solution has helped customers because it is more user-friendly than the SAP ERP.

What is most valuable?

The most valuable feature of SAP Business One is its user-friendly and useful business module.

What needs improvement?

The solution could improve by having better integration with other systems and reporting.

Buyer's Guide
SAP Business One
March 2024
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,065 professionals have used our research since 2012.

For how long have I used the solution?

I have been using SAP Business One for approximately 10 years.

What do I think about the stability of the solution?

I rate the stability of SAP Business One an eight out of ten.

What do I think about the scalability of the solution?

I rate the scalability of SAP Business One an eight out of ten.

How are customer service and support?

I rate the support of SAP Business One a seven out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

The setup of the solution is straightforward.

What about the implementation team?

We used less than 10 people to deploy the solution.

What was our ROI?

I have seen a return on investment using SAP Business One.

What's my experience with pricing, setup cost, and licensing?

I rate the price of SAP Business One a seven out of ten.

What other advice do I have?

I would recommend this solution to others. It is a good solution.

I rate SAP Business One an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Team Lead at a tech services company with 51-200 employees
Real User
Beneficial flexibility, useful accounting functionality, and widely used
Pros and Cons
  • "SAP Business One has many valuable features. It is highly flexible and has a solid background in accounting that is localized in a lot of countries. This makes it very user-friendly for a lot of different situations."
  • "There are a lot of good improvements coming out in every version. They release a new version every quarter, with all new up-and-coming things on each one. However, it might be lacking specifications for the specific verticals. However, SAP Business One is a generic tool. It's very widely used, and I understand why it's not into each vertical. There are solution partners available out there to give it those extra areas of what it needs, but this is depending on what kind of business you run."

What is our primary use case?

We use SAP Business One as a resource planning tool. You can manage your business with it.

What is most valuable?

SAP Business One has many valuable features. It is highly flexible and has a solid background in accounting that is localized in a lot of countries. This makes it very user-friendly for a lot of different situations.

What needs improvement?

There are a lot of good improvements coming out in every version. They release a new version every quarter, with all new up-and-coming things on each one. However, it might be lacking specifications for the specific verticals. However, SAP Business One is a generic tool. It's very widely used, and I understand why it's not into each vertical. There are solution partners available out there to give it those extra areas of what it needs, but this is depending on what kind of business you run.

For how long have I used the solution?

I have been using SAP Business One for approximately 18 years.

What do I think about the stability of the solution?

The solution is stable, I have no worries about using it.

What do I think about the scalability of the solution?

The scalability of SAP Business One is good.

How are customer service and support?

I am the technical support of the solution.

How was the initial setup?

The implementation can be difficult if you do not know what to do. As long as you have a good plan on how to implement it, it's straightforward.

What about the implementation team?

The maintenance of the solution depends on the size of the business that the solution has been implemented. You could have anywhere from one person to a full-blown team doing the maintenance depending on the size of the business.

What's my experience with pricing, setup cost, and licensing?

If you are in the US or Canadian the costs of SAP Business One could vary per license, it can be anywhere between $2,000 tor $5,000.

What other advice do I have?

My advice to others is to know their needs and how they want to implement them. They will benefit by having a good plan on what is required in the solution.

I rate SAP Business One an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
SAP Business One
March 2024
Learn what your peers think about SAP Business One. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
769,065 professionals have used our research since 2012.
Senior Consultant at Fair Trade company
Reseller
Fully integrated with good visuals and dashboards; lacks an advanced HR model for payroll
Pros and Cons
  • "It's fully integrated with great dashboard and interface."
  • "Lacks an advanced HR model with payroll."

What is our primary use case?

Our primary use case of the product is for creating sales orders, checking inventory, creating searches, things like that. We are resellers and implementers and I'm a senior consultant. 

What is most valuable?

I like this solution because it's fully integrated which means everything is connected. When we raise a sales order, everything is there so we don't need to go back to the purchase or finance departments to get what we need. They've made lots of improvements on the visuals and the usability in this latest version. The dashboards, interface and security are all amazing. 

What needs improvement?

This is a relatively expensive solution and the cost should be reduced, especially now that there are competitors coming into the market. I'd like to see some advanced HR model with payroll, because it's lacking in this area. 

For how long have I used the solution?

I've been using this solution for five years. 

What do I think about the stability of the solution?

This is a stable solution. 

What do I think about the scalability of the solution?

The solution is scalable up to 150 users which is fine for us because we're a relatively small company. Depending on the time of year, we have a maximum of 30 users. 

How are customer service and technical support?

We haven't had direct contact with technical support but some of our clients use them.  We tend to provide the support for clients in our region. 

How was the initial setup?

We're implementers, so the initial setup is easy for us.  

What's my experience with pricing, setup cost, and licensing?

We have a permanent license with an annual maintenance contract. 

What other advice do I have?

I would recommend this product but it's important to take your budget into account. 

I rate this solution a seven out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Director of Strategic Projects at a tech services company with 501-1,000 employees
Real User
User-friendly, easy to implement, and stable
Pros and Cons
  • "All parts for inventory control, project budget, accounting, and business information are valuable. It is very friendly to obtain information. It is also very easy to make the changes that we need. We have a developer with us, and he can make the required changes or rules."
  • "There should be a portal so that our providers can give us their invoices. This is something that it is missing currently. SAP provides such a portal with SAP ERP, but it is not available with SAP Business One."

What is our primary use case?

We use it for finance, warehouse, and sales.

What is most valuable?

All parts for inventory control, project budget, accounting, and business information are valuable.

It is very friendly to obtain information. It is also very easy to make the changes that we need. We have a developer with us, and he can make the required changes or rules.

What needs improvement?

There should be a portal so that our providers can give us their invoices. This is something that it is missing currently. SAP provides such a portal with SAP ERP, but it is not available with SAP Business One.

For how long have I used the solution?

I have been using this solution for two years. We implemented it in 2019.

What do I think about the stability of the solution?

It is stable. When you're using a public cloud, it can be a little slow, which depends on your cloud provider. In the beginning, it was very slow. We then switched to Amazon, and since then, we haven't had any problems.

How are customer service and technical support?

I haven't used their technical support. We have a developer for any help.

How was the initial setup?

Its implementation is really easy. The hardest part is to change the process flow of the company.

What other advice do I have?

We evaluate every solution very closely before purchase. It gives us what we need, and we are using all the features that we need. We haven't had any problems.

It is very important to go for a contract that doesn't include paying your public cloud provider's company for development. It will give you the possibility to make your own changes without having to pay your public cloud vendor. You need to check the contracts to ensure that you can make changes without requesting the support of the public cloud vendor.

I would rate SAP Business One a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sohail Ali - PeerSpot reviewer
Assistant Vice President at Abacus Consulting
Real User
Top 20
It's one of the best solutions for automotive use cases
Pros and Cons
  • "The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases."
  • "Business One's production module has room for improvement."

What is our primary use case?

We are a consultancy with more than 500 customers worldwide in Pakistan, the UK, the United States, and the Middle East. Our customers are in various industries, including pharmaceuticals and manufacturing. 

What is most valuable?

The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases.  

What needs improvement?

Business One's production module has room for improvement. 

For how long have I used the solution?

We have used SAP Business One for 17 years.

What do I think about the stability of the solution?

I rate SAP Business One eight out of 10 for stability. 

What do I think about the scalability of the solution?

I rate SAP Business One 10 out of 10 for scalability. 

How are customer service and support?

I've contacted SAP support many times, and they've been very helpful. 

How was the initial setup?

The complexity of the deployment and the time needed depends on the project's scope. You can complete the deployment in two weeks to a month if you are doing a standard implementation without much customization. We handle the implementation for the customer, and we have teams in various cities who specialize in different industries. 

What other advice do I have?

I rate SAP Business One eight out of 10. I recommend it. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Director - Finance Transformation at a comms service provider with 501-1,000 employees
Real User
Top 20
A stable and all-in-one solution for small businesses
Pros and Cons
  • "This is an all-in-one ERP solution for small businesses. Everything is linked. Once you have this, you have all the features available in SAP. You have PR, inventory items, journal entry, and project management features."
  • "I would love to have more reporting capabilities. It should have an embedded BI engine. Currently, I have to maintain an additional system for BI."

What is our primary use case?

We have it for ERP use. It's mainly for finance use. 

How has it helped my organization?

It's very beneficial because everybody is using the same software and the same coding, which makes it very easy to consolidate.

What is most valuable?

This is an all-in-one ERP solution for small businesses. Everything is linked. Once you have this, you have all the features available in SAP. You have PR, inventory items, journal entry, and project management features.

What needs improvement?

HR and project management areas could be better. 

I would love to have more reporting capabilities. It should have an embedded BI engine. Currently, I have to maintain an additional system for BI. 

For how long have I used the solution?

I have been using this solution for 10 years.

What do I think about the stability of the solution?

It's stable. We didn't have any problems.

What do I think about the scalability of the solution?

It's scalable. You need one database for one legal entity. Those databases are in the cloud. They are out there on the same server, but you need to manage them separately. It's not a unified database. There is a separate database for each legal entity, which is the main difference between this SAP and the big SAP.

We have around 50 users who are using this solution. Its users are finance people, and then we have one internal developer who does the maintenance and upgrades and provides support.

How are customer service and support?

We don't usually need support, and if we need it, usually we have local partners for support. It's something that fits with the system. It's stable and once in a year or two, we do an upgrade if the new features are justified. 

Which solution did I use previously and why did I switch?

We didn't use any other solution previously.

How was the initial setup?

I wasn't there during the setup, but you need to know the system in order to set it up. If you know, it's not a complicated setup. If your data is ready, the setup can be done in two weeks.

What other advice do I have?

It depends on what your needs are. It's very good for small businesses, and if the main challenge is the setup, then you would need a professional to do that. You need to know the system. It's not Excel that you can just sit down and play. It requires setup, migration, and coding. You need to know what you are doing, but it's not difficult if you know what you are doing.

I would rate it an eight out of ten because of the reporting or BI engine. It should have an embedded BI engine.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CFO at a comms service provider with 51-200 employees
Real User
Provides all the financial features and control for small and mid-sized companies
Pros and Cons
  • "The SAP Business One is simple and it provides us the control we need."
  • "Overall, the integration and the reports can be better."

What is our primary use case?

We are using SAP Business One as an ERP for the company, mainly for the financial but also for logistics. We are an association and we don't have billing so most of the things that we are using it for are in the accounting and financial. We have some products to use on the logistics side.

What is most valuable?

The SAP Business One is simple and it provides us the control we need. Our company is not a huge company so when we were looking for the system we are looking for something that was not so expensive but could provide all the financial features and control for the company. I think for small and mid-sized companies, it's very nice. Also, we were not looking for something that's on premises. It was very important for us that it be on the cloud.

SAP Business One is cheaper than most of the systems. We are not looking for all the infrastructure, but it should provide features where we can have all the financial, control, and logistics covered.

What needs improvement?

Every time that we want to integrate with another system that we have, there are not so many APIs that are available. All our systems are on the cloud, so the APIs that are available should be easier to integrate with other systems. Another issue is that the reports are not so good looking. It's not a good looking report. But for us it's not an important thing now. The integration issue is more important because we have some systems that sometimes we need to integrate and we need to adjust some things in the APIs.

Overall, the integration and the reports can be better.

For how long have I used the solution?

We have been using SAP Business One for two years, since 2020.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

I can't tell you about scalability because we are not demanding so much from the system. But the system has a great deal of information, and I'm not concerned about if we need to use the system with a lot of information.

We have around 10 people that are using SAP Business One, mainly for financial tax reasons, but much more on the contract side for controlling the contracts for our supply. I think most of these 10 people are not for maintenance but to input data.

As we have everything on the cloud we are not customizing anything, we are not demanding anything on maintenance or changing stuff. For example, we are making an integration with a travel system so we bought hours to adjust APIs and then implement it.

We don't have plans to expand more because our company was built for one purpose. And probably when we finish the project, we need to close the company so we are not investing so much in the systems.

How are customer service and support?

Technical support is good, but we are not having problems. You know much more about the support when you have serious problems. We never had a serious problem that the system stopped working, or something like that. Everything is working. Support for me is good. But we are not demanding so much from support.

How was the initial setup?

We had some difficulties on the logistics piece. When we implemented it, we did some customizing for what we needed and it took time for the consulting company to do it and we had some difficulties at that time because we were supposed to go live when the pandemic started. So, to not wait a long time, we chose some important stuff for us to go live and it demanded a little bit more time to adjust the customization. This is not so easy when you have something a little different than the standard.

Initial setup is medium. We took around three months to go live with the financial part. Then, they took almost one year to deploy the other logistics parts.

What's my experience with pricing, setup cost, and licensing?

If I'm not wrong, we are paying around $4,000 monthly for everything - licensing and cloud.

Which other solutions did I evaluate?

We compared it with Microsoft. Three companies that we checked were SAP, Microsoft, and there are other local companies that we have here in Brazil.

The pricing for each was very close. It was not very different from Microsoft to SAP Business One at that time.

What other advice do I have?

For what we require and use it for, on a scale of one to ten, I would give SAP Business One a nine.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Vice President at Ayurvet Limited
Real User
Top 20
Good ERP software for overall company management
Pros and Cons
  • "SAP Business One consolidates various functions, including production, sales, inventory, and purchase management."
  • "There are issues with inventory management and quality management."

How has it helped my organization?

Our organization has been using SAP Business One as an ERP software for overall company management, which includes production, sales, inventory management, and purchase management.

What needs improvement?

We have continued to use SAP Business ONE due to its add-ons and customization options, but there are still some areas that could use improvement. Otherwise, there are issues with inventory management and quality management, as well as the software not providing detailed information for production.

We managed to continue using SAP Business One with the help of add-ons.

For how long have I used the solution?

I have been using SAP Business One for the past eleven years. The current version we are using is 9.2.

What do I think about the scalability of the solution?

The solution is scalable. I would rate it a seven out of ten.

How are customer service and support?

I would give technical support a six out of ten. There is room for improvement, particularly in areas such as quality management, production operations, and store inventory management. We faced some constraints but managed to overcome them by using add-ons.

How would you rate customer service and support?

Neutral

How was the initial setup?

We deployed the solution on the premises, on our own servers. The whole process took almost a year.

What's my experience with pricing, setup cost, and licensing?

I would rate the cost of licensing SAP Business One a six out of ten, with one being low-priced and ten being very expensive.

What other advice do I have?

Overall, I would rate it an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
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Buyer's Guide
Download our free SAP Business One Report and get advice and tips from experienced pros sharing their opinions.