Process Mining Data Scientist (CELONIS) at a consumer goods company with 10,001+ employees
Real User
Provides perfect performance, but needs better user experience and stability
Pros and Cons
  • "The feature that I like the most is that we can transport the data to our web data application. SAP HANA's performance is really perfect. We're working on big data, and SAP HANA is really working on high performance. We are happy working with it."
  • "The user experience should be better. Its user interface is not good. I also don't like the transition concept."

What is our primary use case?

We're writing SQL queries for the verification process, and we're using SAP master tables for tables. We write huge queries for processing data.

What is most valuable?

The feature that I like the most is that we can transport the data to our web data application.

SAP HANA's performance is really perfect. We're working on big data, and SAP HANA is really working on high performance. We are happy working with it.

What needs improvement?

The user experience should be better. Its user interface is not good. I also don't like the transition concept. 

For how long have I used the solution?

I have been working in the SAP HANA environment for around two years.

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What do I think about the stability of the solution?

We have experienced some glitches, and we are solving them with the help of our technical team.

How was the initial setup?

It is a bit complex, but if you follow the instructions, it can be installed. The initial setup could be easier.

What's my experience with pricing, setup cost, and licensing?

SAP HANA is expensive, which isn't a problem for us because it is processing the data so fast.

What other advice do I have?

It is an SAP tool. Therefore, replicating the data from SAP to HANA is easy because it provides a high-performance area without overworking the SAP site. Working with big data is really nice in the SAP HANA database.

I would rate SAP HANA a seven out of ten. I took some points because of the pricing, user experience, and stability issues.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Datawarehouse Lead | Data Engineer at a manufacturing company with 1,001-5,000 employees
Real User
Operates well, good functionality and usability
Pros and Cons
  • "The solution operates well."
  • "I would have rated the solution higher if this version was not missing some key features the newer version has."

What is most valuable?

The solution operates well. I had no problems with the functionality.

What needs improvement?

The current version we are using is lacking some unique features, we are upgrading to the newer version of this solution that has these features, S4 HANA.

What other advice do I have?

I would have rated the solution higher if this version was not missing some key features the newer version has. We are going to continue to use the solution.

I rate SAP HANA an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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SAP HANA
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Consultant at a mining and metals company with 5,001-10,000 employees
Consultant
A fast solution with good functionality that's relatively stable in production
Pros and Cons
  • "The functionality is of the solution is very good."
  • "The challenge right now is all databases are on S4 HANA architecture. You're running it for HANA, but not all the functionalities are available. If they can speed up getting all the databases on S4 HANA that would help."

What is most valuable?

The speed of the solution, and the clarity offered are the solution's most valuable features. 

The functionality is of the solution is very good.

What needs improvement?

The challenge right now is all databases are on S4 HANA architecture. You're running it for HANA, but not all the functionalities are available. If they can speed up getting all the databases on S4 HANA that would help.

For how long have I used the solution?

I've been using the solution for two years.

What do I think about the stability of the solution?

The production seems to be stable, but outside of that some of the QA doesn't show as 100% stable. Currently, we're still assessing whether it's a network issue or it's a server problem. That said, it is pretty stable in production.

How are customer service and technical support?

We have been in touch with technical support, but not for any major issues. I'd rate them seven out of ten.

How was the initial setup?

The initial setup was a bit complex for us because we had a lot of other add-on solutions, like the Open Expanding Invoice Management solution. We had to upgrade it because the current version we had, 10.5, wasn't compatible with the upgraded S4 HANA. 

I found the process complex because I had to re-implement all open expanding invoice management. We were using ICC and ICC also wasn't compatible either. We had to then switch over to BCC, which I had to re-implement and reconfigure the whole system again. 

What other advice do I have?

I'd rate the solution eight out of ten.

Right now, they say the solution is S4 HANA, but, not everything on there is S4 HANA, so it is kind of confusing that they say that they're moving us to S4 HANA, but we are not really on it. Because of that, we're not 100% happy. Once everything is properly moved over, it might be better.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user657090 - PeerSpot reviewer
Head IT at a healthcare company with 51-200 employees
Real User
Very easy to scale, very reliable, and doesn't require a lot of dependancy once configured
Pros and Cons
  • "The solution is extremely stable. That's the most important aspect of the solution, for our organization. There is no downtime, and the performance is very good."
  • "I'd just like to see some more improvements done on the training, both on the functional training and technical training sides as a part of the complete solution."

What is our primary use case?

We primarily use the solution as a kind-of database for our workloads.

What is most valuable?

The solution is extremely stable. That's the most important aspect of the solution, for our organization. There is no downtime, and the performance is very good.

You can upgrade and upscale without any downtime as well. It's excellent.

The HANA appliance is certified and can be seamlessly implemented based on the HANA platform dependency. Everything works. On a daily basis, it runs extremely well.

The pricing is pretty good.

What needs improvement?

I don't think that there is a feature that is lacking. It's quite good as a solution and we're pretty happy with most aspects of the product.

I'd just like to see some more improvements done on the training, both on the functional training and technical training sides as a part of the complete solution. 

Currently, training is assumed to be a separate part of the solution. You have to purchase it separately. This should be a part of the solution's mandatory requirements. Most of the time, people fail to purchase training, and they fall back on it afterward, during implementation, as they realize how crucial it is.

For how long have I used the solution?

I've been using the solution for three years at this point. It's been a while.

What do I think about the stability of the solution?

The solution is very, very stable. It's reliable and its performance is excellent. There aren't bugs or glitches. It doesn't crash or freeze. It runs all the time without issues.

What do I think about the scalability of the solution?

You can easily scale this solution. In fact, you can scale it and upgrade it without ever experiencing any downtime. It's excellent in that sense. If an organization needs to expand it, they can do so with no issues whatsoever.

How are customer service and technical support?

We have a dedicated support person from Cisco that assists us if we need any help. We also have a service level agreement. We're quite satisfied with the level of service. They are professional, knowledgeable, and responsive.

How was the initial setup?

We had specialists that handled the implementation. We didn't handle it ourselves. It would be difficult to comment on the level of difficulty since we didn't manage the setup in-house.

What about the implementation team?

We had specialists from OEM that took care of everything for us. We also had consultants from Cisco. They gave us initial assemblers until everything was scaled properly. 

What's my experience with pricing, setup cost, and licensing?

We're pretty happy with the pricing. It's not overly expensive.

What other advice do I have?

We're just a customer. We don't have a business relationship with SAP HANA.

I'd rate the solution around nine out of ten. It's practically perfect.

It's a great solution and I would recommend it.

There's some configuration that needs to happen at the outset, however, after that, there isn't much dependency on the technical side, which makes it very user-friendly for companies.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Java Software Engineer at a tech services company with 10,001+ employees
Real User
Has good stability and an easy setup
Pros and Cons
  • "The initial setup is straightforward. It usually takes around eight months but it depends on a customer's requirements. We can spend a month or two customizing."
  • "SAP HANA is not strong like Oracle when it comes to finance. They are only strong with the logistic business project."

What needs improvement?

Compared to Oracle, the licensing could be better. 

SAP HANA is not strong like Oracle when it comes to finance. They are only strong with the logistic business project.

For how long have I used the solution?

I have around 12 years of experience implementing SAP HANA. 

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It depends on the enterprise, but the average enterprise has 20 employees. They buy two accounts to use the SAP S4HANA. It means that on average the enterprise will buy 20% to buy the license.

How are customer service and technical support?

So far technical support is good. If we have any problem that a local partner cannot resolve for the customer, they will write to SAP and support will help fix the problem.

How was the initial setup?

The initial setup is straightforward. It usually takes around eight months but it depends on a customer's requirements. We can spend a month or two customizing. 

What's my experience with pricing, setup cost, and licensing?

The SAP license fee is more expensive than other solutions like Oracle or Microsoft Dynamics.

What other advice do I have?

I would rate SAP HANA a nine out of ten. Not a ten because of the price. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
CEO at a financial services firm with 1,001-5,000 employees
Real User
A scalable and stable solution with valuable features
Pros and Cons
  • "All features are valuable."
  • "They can improve their technology for the CRM subsystem. There are other products that are better and more effective for the CRM subsystem. Its price could be better. It is expensive."

What is our primary use case?

We have a lot of clients from different industries, such as factories and hospitals. We have deployed it on the cloud as well as on-premises for various clients.

What is most valuable?

All features are valuable. 

What needs improvement?

They can improve their technology for the CRM subsystem. There are other products that are better and more effective for the CRM subsystem.

Its price could be better. It is expensive.

For how long have I used the solution?

I have been using SAP HANA for several years. I have been using it since they launched the HANA database.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We have installed SAP HANA for around 15,000 users.

How are customer service and technical support?

I would say they are average. Sometimes, they are not able to answer our questions, or their answers come very late after we have already resolved the issue. They should be more familiar with the product.

Which solution did I use previously and why did I switch?

We used our own product, which we developed on our own. After engaging SAP, we substituted our own product with SAP HANA.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would recommend this solution. We plan to continue using this solution for our clients. 

I would rate SAP HANA an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementer
PeerSpot user
it_user1018257 - PeerSpot reviewer
Test Manager (global) at a non-tech company with 10,001+ employees
Real User
Offers business intelligence but the speed and scalability needs improvement
Pros and Cons
  • "If you want to scale with new processes and new reports, that's fairly easy."
  • "In terms of improvement, the speed is not as good as we thought it would be. That is why we are trying different solutions that will be built with different technologies."

What is our primary use case?

We use a hybrid deployment model for this solution. Our primary use case of SAP HANA is for business intelligence. 

What needs improvement?

In terms of improvement, the speed is not as good as we thought it would be. That is why we are trying different solutions that will be built with different technologies.

Also, the cost is an issue. SAP HANA is extremely expensive, especially in the cloud. Right now that has changed because you can actually purchase modules of that size but, for example, two years ago when we had a database of 10 terabytes, then we would have to purchase the hardware on our own and then put it in the cloud foreign location of the vendor. It runs on our own software that we have purchased. It's just placed in the same location as the rest of the cloud of the vendor.

They should improve the speed and scalability

For how long have I used the solution?

We have been using SAP HANA for three or four years.

What do I think about the stability of the solution?

It's stable. 

What do I think about the scalability of the solution?

If you want to scale the entire size of the database then that is difficult and has an impact on the speed. If you want to scale with new processes and new reports, that's fairly easy.

We have more than 1,000 users using this solution. 

How was the initial setup?

The initial setup, from what I recall, was complex. I remember we had a lot of issues to tackle when we set this up and with upgrading.

What about the implementation team?

We used a partner for the implementation. We had mixed feelings about our experience with them. It wasn't bad. It wasn't exceptionally good.

What other advice do I have?

We're moving away from HANA and currently implementing a new solution which is not yet productive. Only the first part of it has become productive and I can't really say whether it's better or worse. During testing, we can see it's faster than HANA and provides the same data which is promising. I would restrain myself from providing any recommendations because that might give a false impression.

I would not recommend SAP HANA because it has some issues with the speed and scalability of the size. It's also extremely expensive. It's probably the most expensive solution of all and you could expect more from it. On the other hand, we don't have much experience with other solutions yet, so it will be very difficult to provide a real recommendation.

I would rate it a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at a logistics company with 11-50 employees
Real User
Good reporting and analytics, but the performance and integration should be improved
Pros and Cons
  • "Using this solution has given us better details for reporting and analytics."
  • "The performance and integration with other products are areas in need of improvement."

What is our primary use case?

We are using this product for IAM.

How has it helped my organization?

Using this solution has given us better details for reporting and analytics.

What is most valuable?

The most valuable feature is optimization.

What needs improvement?

The performance and integration with other products are areas in need of improvement.

For how long have I used the solution?

I have been working with SAP HANA for between three and four years.

What do I think about the stability of the solution?

The stability is okay.

What do I think about the scalability of the solution?

It scales well and we have had no trouble with it.

How are customer service and technical support?

The technical support is good.

How was the initial setup?

The deployment was straightforward.

What about the implementation team?

We had assistance from an SAP partner for deployment.

What's my experience with pricing, setup cost, and licensing?

The price of this product is good.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free SAP HANA Report and get advice and tips from experienced pros sharing their opinions.