Symantec Privileged Access Manager Reviews

The possibility to control the remote activity and establish different policies, because it depends on the position of workers, how much access they needed, and in what platforms they connect. The possibility to separate this in an easy way is very useful.

We administrate the platform in some clients and the results are very useful to control the access to privileged servers.

The Java problem for web access to the platform, add more useful information in the logs; solve the Javascript problem to access to some Google services on the web.

For over a year.

Yes, at first the cluster desynchronizes often.

No, but the answer is not always clear or satisfactory. In some cases, the answer result is vague.

On a scale from 1 to 10, I give it a 7. I hope to know the SLA of the technical support.

No, but I've heard about CyberArk.

Very straightforward.

I don’t have any comment

No, I’m not from the sales department.

Well, that I recommend the product. It has a good interface and it’s easy to administrate.

I have found the automated authentication to be most valuable.

We do not have to authenticate users due to automatic authentication, so this allows us to be much more secure.

The demonstration and consideration portion does not work the best. It's not that intuitive. To define how it should work and what systems should be involved, requires extensive training to understand how to configure the setup. It is not immediately obvious to do this.

I have used it for about a year.

I did not encounter any deployment issues.

I did not encounter any stability issues.

I did not encounter any scalability issues.

We actually haven't had to use technical support, yet.

We have not used a different solution. We started with CA PAM.

The initial setup was complex. The system itself was easy to install, but the configurations were highly complicated.

Other options were evaluated but I was not involved in that.

Get as much training as possible.