We performed a comparison between One Identity Safeguard and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Being able to use a proxy server is an advantage."
"The whole product solves the privileged access management challenge for our company. We have a secure tunnel, a secure session manager, and automatic logging of sessions, which is good for forensic purposes. We have a rich level of logs and can trace what happened on which machine and see who did what."
"One Identity Safeguard is stable and provides great performance."
"The customer service and technical support are very good."
"We use the solution’s Approval Anywhere feature which enables us to add an extra layer of security for critical passwords without adding time-consuming approval processes. By using this platform, if someone goes on a vacation, out of office, or needs urgent/planned leave, then our setup will select the functions tied to that person and automatically delegate them to the next person. That person can start performing that duty based on their access. No sharing of passwords is required."
"It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset."
"Safeguard can define and update processes and procedures into the security framework of a company, including mobile. It allows us to change the policies and configurations on a mass scale in regards to security."
"All the features are promising, but we love the reporting feature because we can get each and every report. That's a major compliance requirement. Its reporting is really amazing, and it has made life a lot easier."
"The RDP-gateway: For limiting which server an operator can access."
"We have received good support from the tech support team."
"Stability is solid as a rock."
"Comprehensive coverage of the required features for the PAM solution."
"Transparent login for users of privileged IDs (Linux, Windows). This prevents sharing of the password because it is never seen."
"The product is very scalable in terms of concurrent sessions that it can handle at a time, number of device it can support, accounts that it can manage, or number of nodes that you can deploy in a cluster."
"It will provide us with more security."
"We found that the architecture is scalable and very resilient."
"Transparent mode was too cumbersome, so I don't foresee us being able to use it. On paper when we were initially talking about it, it was definitely going to be the preferred method until we realized the burden it would be on our network guys. Then, we had to step back and reevaluate what we wanted to do. That's when we changed our approach to use the RD Gateway feature."
"The GUI has room for improvement because it is confusing and cumbersome."
"We can't review or audit HTTP and HTTPS. This functionality should be added so that we can review and audit HTTP and HTTPS."
"The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0."
"There is a lack of documentation and many problems with the plugins."
"The product uses a lot of resources in current sessions."
"The main point regarding the user experience is that Safeguard has two separate management consoles."
"There is room for improvement in the launch module. They built in a launch button but they don't have effective instructions for configuring it to allow it to launch an RDP session. They're working on that, but the button is in the live product. If they were going to install something that wasn't useful, they should have just disabled it and not rolled it out with the product."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"We have to do a lot of manual work to automate features."
"They should include some assignments in the test environment to explore the product's features."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"The management console could be improved."
"They need to have zero tier and active-active setup with zero minimum downtime, which they are working on it. "
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One Identity Safeguard is ranked 5th in Privileged Access Management (PAM) with 15 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 3 reviews. One Identity Safeguard is rated 8.2, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of One Identity Safeguard writes "Provides us with centralized storage of secrets and credentials, and visibility into the use of privileged access". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". One Identity Safeguard is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Delinea Secret Server, BeyondTrust Privileged Remote Access and Fudo PAM, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management and Delinea Secret Server. See our One Identity Safeguard vs. Symantec Privileged Access Manager report.
See our list of best Privileged Access Management (PAM) vendors.
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