The solution's reporting system should be clearer and easier to understand for a layperson. I and some other experts may be able to understand the solution's reporting system, but a layperson won't understand it. For a layperson, the solution should be easy to use.

Price-wise, TestProject is an expensive product. The product's current price should be lowered to attract potential customers.

The support is a weak point since they discontinued the tool. They went commercial, and most of our work wasn't useful anymore. The support or the transition plans for people who were already using the tool and had invested in the tool could have been better.

TestProject had a mission of "forever free," and then they commercialized. They came up with a new tool, commercialized with a license fee after that. However, the people using TestProject were having serious issues with instability and unavailability because it was a cloud-based tool. There was an instance where the tool was not available for a week. We lodged tickets with them, but because they were somewhat decommissioning that tool, there was not much support. Likewise, from their side, they kept telling us to move on to some other commercial tools they had to offer.

I have had some difficulty trying to configure it on several browsers. I was able to configure several tests, but I can run in one browser only. Whenever I run a test they always fail when they need to pass between browsers. Perhaps that's my issue but I haven't found a solution to the problem. I've also noticed that the solution blocks a little when I try to use the auto-propose function. Those are the limitations I've identified till now but I need to carry out additional testing. Although documentation is good it would be helpful to be able to access instructions to help with understanding some of the functionalities.

Every tool has its pros and cons. For example, in this product, load testing and performance testing would be good to have. If it offered that, it would be one of the best tools that I have worked with.

The solution can't really scale.

We'd like to see a direct cloud from TestProject instead of some other third party. Right now, they're supporting cloud deployments and testing environments, such as Sauce Labs and BrowserStack.

In an upcoming release, there should be a SaaS offering available.

TestProject needs better support for integration with other products to provide a better overall solution for test planning and test data management.