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Lead Engineer at SynchroNet
Video Review
Consultant
We don't have to drop half a million on a SAN for all the storage that we may or may not use, and it just eases the pain of a lot of storage. There were bugs, but things have stabilized significantly.

What is most valuable?

We have a private cloud that we host in our data center. All of our servers are on VSAN and we have customer servers that we host in our data center on our hardware that is on top of VSAN.

Data store: you don't have to carve out ones and ones and ones and then map from the data stores and data stores and data stores. Good performance.

It makes it really modular too so we can grow as needed, that's actually the case that I submitted to do this talk was about another customer that we host in our rack at our data center wanted to do small entry, have a small entry footprint but then grow as their business acquired other business.

How has it helped my organization?

Benefits are being able to grow as needed. We don't have to drop half a million on a SAN for all the storage that we may or may not use and it just eases the pain of a lot of storage. You still have to deal with the, the networking of it, making sure that everything is networked together, but that radically simplifies the storage administration piece.

Some of the problems that I have with, traditional SANS whenever I'm administering them is, whenever I do edit operations I have to be extremely careful. It requires a lot of planning up front to deploy the LUNs. To make sure everything matches all the way through from end to end. So that when I know have a data store, you know, one, whenever I turn it off on the SAN after I’m done using it, I'm not turning off the wrong one and taking down the entire environment. Things like that. You know, I don't have to deal with that 'cause it's just one data store and it does what I need it to do.

So, another big use case that we do is Horizon View for VDI customers. We use it internally and the contrast between our internal use, which is off of an NFS store, contrasting that with a VSAN, deployment is like night and day. Our internal one is kind of slow and kludgy. It's not a big central part of our day to day work so it doesn't impact us as much but I can see how big the difference is between the performance of a Horizon View deployment on an NFS target is compared to how tightly it works with VSAN and how much performance and throughput VSAN does with the, the read and write caching with the flash drives. We haven't got to mess a lot with the flash, all-flash VSAN, yet, but I'm sure we will soon here.

What needs improvement?

The dedupe is awesome. The stretch clustering is crazy, in my opinion. It's really cool. We've been talking about it internally and have lot of school districts and it actually makes a lot of sense for a school district because they have the fiber runs between the buildings so they can hit the five millisecond, ten, twenty, forty, a gig, requirements of the network and it would be a good use case for them I feel like. We have to look at the reality of it, of course, cause it got announced like yesterday, but it's really exciting to see some of this stuff and especially dedupe. Dedupe for root would be really cool. It's really kind of taking that mindset that I see a lot of people have that VSAN isn't, you know enterprise ready and putting it to rest.

For how long have I used the solution?

We are a partner with VMware and we do deployments services. Do a lot of professional services that's a lot of what we do and then we're growing our managed services to be able to incorporate VMware monitoring and alerting both, proactive and reactive, to be able to stabilize customer environments and give them the best performance that they can out of their products.

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What do I think about the stability of the solution?

Starting out there was some stability issues but I don't see them the same way that I did. There were bugs, there’s firmware, the HCL cam, seemed a little fluid but things have stabilized significantly. There haven't been any major outages that were something that I would say wasn't our fault or wasn't due to like a configuration error somewhere in the stack so, and the best part about it actually was, whenever we did have these stability issues and outages VSN never dropped data.

It wasn't until we had gone through like five or six, dirty reboots that we started to have it drop the objects from the metadata tables so we couldn't address the objects and see them but they were technically still there, there was just no owner of them. So if we had gone in, you know, with a higher level engineer that knew how to take ownership of those back we would have been able to get them back but it was a VDI deployment so we didn't really care we just scorched earth and began again, but you know, data resiliency has been something that VSAN evangelists really talk about and it's something that they really do. You're not dropping data as long as you stick to the HCL, of course.

What do I think about the scalability of the solution?

Scalability is good. We haven't had to scale a lot. We scale from a three node to a four node and we're trying to decide that to a five node or not, it's pretty easy. Once you have a networking piece set up, like, that's one and done. Upfront costs and then you just bolt everything on the side because you just blast out the same config, same quotes, same everything. Get the exact same hardware. Stick it on. Scales out.

How are customer service and support?

Once you get to the VSAN team they know what they're doing. Like bar-none. They are incredibly receptive. They’re very good at giving you root cause and analyses and helping you work through issues.

Which solution did I use previously and why did I switch?

We've been a strong VMware partner for a long time and we saw, my direct boss is John Nickelson, he's a vExpert, a huge, huge, huge storage person. He really identified the value that it was going to bring and how, impressive the technology was to have this, you know, kind of decoupling from the, you know, the big SAN box that sits in the corner and it really makes a lot of sense for certain use cases.

Some use cases where a traditional SAN is the right move, you know, if you want the capacity and stuff like that but the VSAN really helps especially with the VDI. That was where our biggest play was initially, was Horizon View mixed with VSAN.

We usually will do a four node deployment. That's in our opinion, the best configuration. Three nodes the minimum, but we like to do four so we can do rolling upgrades without losing our n+1 fault tolerance, and so, when we initially started using this, and technically it was before I started working there. When we initially started using this, we'd roll it out and just take advantage of the performance improvement that it would make. Getting the right cache with the flash drives, you know, allowed us to spin up, spin down, fast log-in times, fast application delivery. Really makes a difference.

What's my experience with pricing, setup cost, and licensing?

If you're looking at a traditional SAN you're already looking at a lot of money anyway. So, VSAN is a contender in a lot of cases.

Which other solutions did I evaluate?

To my knowledge we didn't ever do like Citrix or, you know, anything like that. We didn't actually deploy the VDIs that are on traditional SANS so I think that we have just done pretty much all VSAN coupled with VDI 'cause it just makes so much sense.

What other advice do I have?

Obviously, it saves rack space and that's something you have to consider. It's an important thing 'cause you got to pay for power, cooling, if you got give him more cabinets cause you got another SAN coming in that's more money for you that you may not be fully utilizing and it really helps with that efficiency. You know, your rack space is doing as much for you as they can because if you have to compute the storage memory, in some cases will view the GPU off load just for us all in a little for you, for your rack, and we have three of the exact same deployments just like on top of each other. Two of them are customer's and one of them is ours and they, you know, at 12 views of stuff, just one on top of the other where it would be, probably have a full rack rather than just, you know, a quarter of the rack and that's very beneficial.

I'd probably rate it a seven right now. Probably in six months it'll be an eight or a nine. Just, you know, growing pains obviously. It's a fairly new product. Having to deal with some of the baby steps, you know, and the HCL, getting the HCL right, the ready nodes things that they've been doing they've pretty much replaced the HCL with ready nodes. That was actually our initial offering for VSM was that. So, that actually simplifies the process a lot. It helps to bolster and make sure that you're not deploying something that isn't going to work.

You got to size the compute, the memory and the storage right? You got to make sure that all those are going to make sense so that you're going to be able to hit that within the con-con-confines of VSAN. Yeah, you only get the one flash disk and you want to make sure that you're hitting at least ten percent flash, magnetic disk and so you have to just you have to evaluate it. You know, make sure that it makes sense and don’t discount just because you think it's not enterprise ready or that it's too expensive.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
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Director - DC & Hybrid Cloud Presales Lead for APAC at a computer software company with 10,001+ employees
Real User
OEM agnostic and easy to configure, but needs easier updates and better pricing
Pros and Cons
  • "Its ease of use is most valuable. It is easy to configure, and there is a unified interface, which makes things slightly easier."
  • "They should make the software updates easier. We should be able to upgrade it more easily."

What is our primary use case?

We are VMware and Nutanix partners. I'm more into the architecting role. I propose solutions to the customers. I'm not using it as an end-user.

Our customers use it for their core business applications. They use it for production and non-production workloads.

We are mostly working with its latest version.

How has it helped my organization?

There are definitely cost benefits. There is also no OEM dependency. I can reach out to any OEM and deploy VMware vSAN. 

What is most valuable?

Its ease of use is most valuable. It is easy to configure, and there is a unified interface, which makes things slightly easier.

What needs improvement?

They can be more competitive in terms of pricing.

They should make the software updates easier. We should be able to upgrade it more easily.

If we can have a unified dashboard for managing the public cloud environment, it would be good.

For how long have I used the solution?

I have been working with this product for more than five years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It is scalable. We had a maximum of around 10,000 users.

How are customer service and support?

Our delivery team contacts them. Their response time was good enough.

How was the initial setup?

It is not really difficult, but you need a skilled resource to manage that. The deployment duration varies. It usually takes a week or so.

What about the implementation team?

We set it up for our customers. We have around four to five people for deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

It is slightly expensive. They can be more competitive in terms of pricing.

What other advice do I have?

I would definitely recommend it to others. vSAN is not suitable for all environments. It is better to do the assessment before going ahead with vSAN.

I would rate it a seven out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Head Of Products And Solutions Architect at a government with 201-500 employees
Real User
Responsive technical support, easy to use, and stable
Pros and Cons
  • "The solution is simple to use compared to other solutions, such as Hyperflex, VxRail, and Nutanix"
  • "VMware vSAN needs to improve its features because other solutions have more advanced features."

What is our primary use case?

VMware vSAN is a hyper-converged infrastructure and we use it as a software-defined storage solution for our customers.

What is most valuable?

The solution is simple to use compared to other solutions, such as Cisco Hyperflex, Dell VxRail, and Nutanix

What needs improvement?

VMware vSAN needs to improve its features because other solutions have more advanced features.

For how long have I used the solution?

I have been using VMware vSAN for approximately four years.

What do I think about the stability of the solution?

The solution is quite stable in small and medium environments. However, I do not have experience using the solution in enterprises companies.

What do I think about the scalability of the solution?

We have 31 people in my organization using this solution.

How are customer service and technical support?

Technical has been good in my experience but they could improve.

What's my experience with pricing, setup cost, and licensing?

The price of VMware vSAN is expensive and there is an annual license required.

Which other solutions did I evaluate?

I have evaluated many other solutions, such as Cisco Hyperflex, Dell VxRail, and Nutanix

What other advice do I have?

In my country, Myanmar, both VMware, and Cisco are the most reliable solution for networking and virtualization than other related solutions. Other vendors, such as Nutanix and SimpliVity are quite strange to our IT environments at this time.

I rate VMware vSAN an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Head Of Network & Technical Support at a financial services firm with 501-1,000 employees
Real User
Good for applications and high availability, and possible to install on-premises yourself
Pros and Cons
  • "The high availability is very good."
  • "The stability needs to be improved."

What is our primary use case?

We primarily use the solution for our applications and its high availability.

What is most valuable?

The high availability is very good.

It's a good place to store our applications.

You can install the solution yourself.

What needs improvement?

The solution isn't as scalable as we would like it to be.

The stability needs to be improved.

The installation process is difficult.

For how long have I used the solution?

I've used the solution for about three months. I installed it around a year or so ago.

What do I think about the stability of the solution?

The stability could be better. We're not really happy with the reliability or performance.

What do I think about the scalability of the solution?

The scalability isn't ideal. A company might have trouble with this aspect of the solution.

We have about 500 users still using the solution.

How was the initial setup?

The installation process isn't easy. It's not straightforward. It's a bit difficult, actually. They could work to make it easier.

We have about 17 people on staff that can handle maintenance tasks.

What about the implementation team?

I handled the installation myself. I did not get help from a consultant or integrator. It was all handled in-house.

What's my experience with pricing, setup cost, and licensing?

We do not currently pay a license fee. I cannot speak to any costs related to having this product in the company.

What other advice do I have?

We're using version seven of the solution. I'm not sure if it is the latest version or not.

I'd rate the solution at a nine out of then.

I would recommend the solution to other users.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior System Engineer at VAKIFBANK
Real User
Straightforward and easy to use, but requires data services like remote replication

What is our primary use case?

Virtual environment.

How has it helped my organization?

It helped to reduce storage costs.

What is most valuable?

Straightforward and easy to use.

What needs improvement?

Data services like remote replication.

For how long have I used the solution?

Trial/evaluations only.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Product Operations at a insurance company with 10,001+ employees
Real User
Gives us greater uptimes, good scalability, and better manageability

What is our primary use case?

It's going to be employed for our VDI infrastructure and, potentially, we will move it into our VSI infrastructure.

How has it helped my organization?

Considering that we have many storage arrays, this seems to keep us a little bit more contained and it's easier to manage versus some of the legacy storage where we don't have manageability, or we're losing manageability for it.

We have greater uptimes, we're not down nearly as much, and we can identify and deal with solutions to problems that we're encountering in those environments.

What is most valuable?

  • Scalability
  • Cost

What needs improvement?

I would like to see more ease of use, more compatibility with different areas.

What do I think about the stability of the solution?

The stability is good. 

We have a couple of problems but we're working through them. In the deployments we have in our Dev environment, it's more about how the hardware is interacting. We have them on Dell EMC vSAN Ready Nodes and we're just working through some of the driver issues and some random rebooting that we're having to deal with. But we have support contracts. Everything seems to be doing fine.

How is customer service and technical support?

Our experience working with technical support has been good.

What other advice do I have?

The most important criteria when selecting a vendor for us are the stability of the product, as much uptime as we can get, and service contracts so that we can get people to react more quickly to cases that we open and get things escalated properly.

I rate vSAN at nine out of ten. What would help make it a ten would be if we didn't have so much inconsistency in the information around how to deploy it. That that would be a little bit better.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Manager, Technical Systems at a healthcare company with 5,001-10,000 employees
Real User
Will help us implement our VDIs, while offering any-device, anywhere, anytime mobility
Pros and Cons
    • "We would really like them to look at what Nutanix did for day-one/day-two operations deployment: Bringing in the equipment, getting it deployed, getting it setup, and ease of use of one-click for deploying our 30-node solution. With vSAN we had to go into each one individually and set it up."

    What is our primary use case?

    The primary use case is that we're getting ready to deploy a VDI solution across the campus and our healthcare network.

    How has it helped my organization?

    The opportunity gained with the relationship we have now is limitless, as new features and products roll out, especially with today's announcements: the news about microsegmentation, the RDS in the cloud with AWS, as well as some security features. It's a constant evolution for us. That's really why we're with vSAN.

    What is most valuable?

    The most valuable feature for us, long-term, is the integration with VMware that we're going to be using. We're currently using AirWatch, we're working in Workspace ONE. We want to make sure that our VDIs, with the integration of the Windows 10 solution - as well as any-device, anywhere, anytime mobility - work, yet still offer them the ability to gain access to that VDI. That is huge for us.

    What needs improvement?

    If you want to get down to the nuts and bolts of room for improvement, we would really like them to look at what Nutanix did for day-one/day-two operations deployment: Bringing in the equipment, getting it deployed, getting it setup, and ease of use of one-click for deploying our 30-node solution. With vSAN we had to go into each one individually and set it up.

    For how long have I used the solution?

    Still implementing.

    What do I think about the stability of the solution?

    The stability is there.

    What do I think about the scalability of the solution?

    It absolutely scales, that's the beauty of it.

    How is customer service and technical support?

    We actually involved VMware from the beginning. We brought in Nutanix, Simplivity, and vSAN technicians, as well as integration with our hardware platforms. But the true key was bringing those guys in, helping us set up the best environment, and seeing exactly what our endpoint was going to look like with our business integration. That was better than, "Yay, we can deploy 40 VDIs in 10 seconds." What does that do for the environment we're currently existing in? So for them to help us set up as a true test in our actual environment, that was a huge help, from all three that we tested. It was really impressive.

    How was the initial setup?

    I am the manager of the guys who will be implementing the product. We recently received our client from Dell and we have installed it. My two main CI guys are here with me at VMWorld 2018 this week, so we're on a temporary hiatus, but we did get one full rack installed so far, and we're getting ready to deploy the vSAN to it.

    The solution is only as good as the technicians you have and the investment put into proof of concept testing. My two technicians are some of the smartest people. You always hire someone smarter than you and I definitely did with these two guys. They've already got it worked out. We had the tasks laid out, what we were going to do day-one, day-two, rolling it into a test environment, and then production. We already had that done before we had the equipment on site.

    What was our ROI?

    We're just wrapping up year-two of our five-year ROI plan and this VDI solution, with vSAN, is part of it.

    What's my experience with pricing, setup cost, and licensing?

    We purchased a VMware Enterprise agreement so vSAN was already included with what we had. It was just a smart choice, given where we were heading eventually, to go with vSAN. That was one of the deciding factors.

    Which other solutions did I evaluate?

    We just wrapped up proofs of concept for both hardware and software. We did vSAN, we did Nutanix, and we did Simplivity. We looked at HPE hardware and we looked at Dell EMC hardware, among others.

    We actually decided to go with Dell with a vSAN solution, even though Nutanix had better day-one/day-two operations, straight out of the box for us. Long-term, we felt that the vSAN solution itself was going to serve us in terms of to utilizing and leveraging the power of VMware, either going to a private and hybrid-cloud solution or public and hybrid cloud solution.

    As far as the hardware goes, we didn't really have that much of a preference among the three, but we did see that Dell EMC's OpenManage solution for managing the hardware, the bare metal itself, was much more productive than the other two.

    What other advice do I have?

    You'd want to give it a 10 out of 10 based on what they're doing in the future, but if you always give a company a 10 they'll feel like they're already there. I would actually rate vSAN one below Nutanix, as far as maturity of the model goes.

    I would give vSAN a very solid eight. There is room for improvement to catch up to Nutanix. Nutanix is definitely a nine. Again I don't like giving anybody a 10 because we always want to see what the next evolution or innovation is that they're bringing to the table. The way vSAN would get to a 10 depends on how they get me to "tomorrow".

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Senior Systems Administrator at a government with 1,001-5,000 employees
    Real User
    You can set up storage policies and assign them at the disk level.

    What is most valuable?

    • Allows for very easy administration
    • You don't have LUNs to set up and assign
    • The ability to set up storage policies and assign them at the disk level
    • Allows for different setups for different workload requirements

    How has it helped my organization?

    • Allows for the expansion of our public library patron computer environment into a three-node VMware cluster using commodity servers
    • Eliminates the need for expensive disk arrays and controllers
    • Provides greater reliability and performance

    For how long have I used the solution?

    We have been using vSAN in one environment for about eight months and in another environment for about four months.

    What was my experience with deployment of the solution?

    The only issue I encountered during deployment was with the hardware and not with vSAN itself.

    The disks in the new servers were installed at the factory as RAID disks. I had to mark them as non-RAID disks so that vSAN would be able to see them correctly in order to add them to disk groups.

    What do I think about the stability of the solution?

    There have been no issues with stability.

    What do I think about the scalability of the solution?

    We have had no issues with scalability.

    How are customer service and technical support?

    Fortunately, I have not had to contact support for any issues with my implementations.

    Which solution did I use previously and why did I switch?

    We chose VMware vSAN for these reasons:

    • It is part of the ESXi kernel. This allows for the product to be very fast with little overhead.
    • It is included in the Enterprise Plus version of ESXi. Compared with competing products, it provides great cost savings.

    We have a Nutanix environment running in production as well.

    How was the initial setup?

    The initial setup was straightforward as was learning the vSAN environment.

    The complexity comes in setting up and managing the storage policies. These can be simple or complex depending on the environment.

    When using VMware Horizon View, there are several storage policies that are auto-created and managed. Creating and managing your own policies and rule sets depend on your needs and workloads.

    What was our ROI?

    VMware vSAN is included in the enterprise plus level of software that we purchased. Our cost savings were due to buying commodity server hardware with local hard drives instead of investing in large SAN hardware.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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