Badges

75 Points
7 Years

User Activity

About 6 years ago
Anna - Thanks for putting your thoughts in comprehensive manner. I would agree with most of your comments except that Suger CRM is hard to interface with. I have consulted and implemented Suger CRM for one of SME (small & medium size enterprise) and found it to be very user…
Over 6 years ago
I have used Marketo as an independent Marketing software and integrating it with other downstream systems leveraging Enterprise Service Bus. It will be interesting to note how out of box MS Power BI Connector can speed up data flow across the system and reduce the challenges…
Over 6 years ago
I have used different Architecture Modeling Tools such as Microsoft Visio ,IBM Enterprise Architecture and recently started using AHA (for visual representation of Product road map along with Architecture modeling). I find Visio to be simple, intuitive and meeting all of…
Over 6 years ago
I assume most of your requirements can be met by following below technologies 1) Open Text Content suit 2) Open Text Capture Center 3) Open Text Process suit Above can work & meet most of your requirements..I refer above technologies as Mail room technologies that i…
Almost 7 years ago
Thanks Andy..your inputs are helpful... Many Thanks Pratyush
Almost 7 years ago
Thanks Andy. Would you have an idea as to how Appian priced compared to other BPM suit? Does it also offer Enterprise content management capabilities? Many Thanks Pratysuh
Almost 7 years ago
Thanks Kurt. I have never heard Bizagi. I would appreciate of you can put your Bizagi experience in your response. Maybe that may turn out to be better proposition for us... Many Thanks Pratyush
Almost 7 years ago
1) Great Usability 2) No upfront capital Cost 3) No worry about Upgrade 4) Social Collaboration - Chatter 5) Mobility compatible along with great Mobile App in App central 6) Good Functionality ( 360 customer view , ROI tracking , simple lead tracking process etc) 7) Great…
About 7 years ago
Hi Alin - If I may ask you, what exact details your sales people are trying to monitor about Prospects? There are few apps in the salesforce app store that can help you if your use case is simple. I have used Marketo in automating complex marketing process (MRM , ROI…
About 7 years ago
Hi Swarna - What is your use case of using either of the 2 products? I can give my opinion /or experience based on your requirements/or business need. Thanks Pratyush
About 7 years ago
Steve - My clients run contact center for a 30000 seat and is looking for multi-channel Outbound & inbound capabilities along with an ability to have productivity tool set for Agent & Supervisor. 2nd phase of requirement is towards intelligent dash-boarding ,predictive…
About 7 years ago
Thanks everyone for your response. I am consulting for a company that has been in the contact center business for over 30 + years and have great understanding about contact center process, its evolution and different tools in the market. That is one of the rational for…
About 7 years ago
I have experience using Yammer, Sharepoint, IBM -Sametime, Cisco-webex as a social platform. I liked Cisco - webex for various reason - Easy to use, online conferencing, blog, message broadcast, desktop share, meeting scheduler and seamless integration with MS office…
About 7 years ago
I would prefer to chose platform based on specific needs vs directly looking at Gartner report however I agree that quadrant placement of different products can be used gain perspective. I have used Siebel , Salesforce ,Saleslogix ,Rightnow & Vocalcom.Based on my…

Reviews

Answers

Over 6 years ago
Business Process Management (BPM)
Almost 7 years ago
Business Process Management (BPM)
Almost 7 years ago
Business Process Management (BPM)
Almost 7 years ago
Business Process Management (BPM)
About 7 years ago
Web Content Management

Comments

Over 6 years ago
Marketing Automation

About me

Pratyush Singh is passionate, proven IT leader with over 14+ years of diversified and challenging experiences in information technology including CRM,After Market Services & Connected Asset Management in IT Products ,Services & Consulting Organization. I have lead & managed 6 full scale implementation in CRM (Siebel & Sales force) & multiple modules implementation across sales & services Organization. I have also successfully run Programs/Initiatives unrelated to my hardcore skill sets as I understand what it means to deliver & what it takes to deliver to create massive business value through IT investment …

Key skill sets : Very Strong ( Siebel , Salesforce, BM, ServiceMax, Interface Technology, SOA ,Webservices,Business Intelligence,DWH) , Good knowledge ( Axeda , Presto, Servigistics), Picking up ( Industrial Internet,Connected Asset Management,Connected Car, Big Data, Advanced Analytics)

Process knowledge : Very Strong : ( Sales , Commercial, Marketing, Field Services, Service Operations, Spare Parts, Warehouse management) :Good ( Supply chain, Finance), Lean Six Sigma

Industry : Energy ,O&G, Utility, BFSI, Healthcare,Automobile

Experience Category :Large Global delivery, Enterprise Architecture , Program Management , Project Execution , Pre-sales , Business development, People Management,Lean Six Sigma

Interesting Projects and Accomplishments