Astute vs Microsoft

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Astute
Microsoft
Based on 787 reviews.
Overview
Astute Solutions is a U.S.-based software company that develops customer service and knowledge management software for consumer-focused, medium to large companies. The privately held company is headquartered in Columbus, Ohio. Astute Solutions' software and services were developed to help companies improve the quality of their customer service interactions while gaining insight into their consumers' needs. The company's suite of applications includes customer relationship management, knowledge management, call center/contact center automation, and social CRM.Microsoft was founded by Bill Gates and Paul Allen on April 4, 1975, to develop and sell BASIC interpreters for Altair 8800. It rose to dominate the personal computer operating system market with MS-DOS in the mid-1980s, followed by Microsoft Windows. The company's 1986 initial public offering, and subsequent rise in its share price, created three billionaires and an estimated 12,000 millionaires from Microsoft employees. Since the 1990s, it has increasingly diversified from the operating system market and has made a number of corporate acquisitions. In May 2011, Microsoft acquired Skype Technologies for $8.5 billion in its largest acquisition to date.
Sample Customers
Astute ePowerCenter: McDonald's, British Airways, Darden Restaurants, Kraft Foods, McCormick & Co,, Vera Bradley, B&G Foods, Scotts Miracle-Gro, Aer Lingus, Buffalo Wild Wings, Bush Brothers & Company, Michelin Tire Corporation, Combe
Parature Customer Service: Quark, Ask.com
Microsoft Dynamics CRM: Metro Bank, Nissan, Pandora, Delta, Haynes International, City of London, Trek and many more market leaders.
Popular Solutions
Top Comparisons
Compared 40% of the time.
Compared 14% of the time.
Top Industries
No Data Available
Financial Services Firm
17%
Manufacturing Company
7%
Comms Service Provider
7%
Healthcare Company
6%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
No Data Available
Review 1 of 5
Customer Service
No Data Available
Review 1 of 30
Technical Support
No Data Available
No Data Available
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