Compare JAMF vs Perimeter 81

JAMF

Based on 122 reviews.

Perimeter 81

Based on 22 reviews.

Sample Customers

Jamf Connect

Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare

Perimeter 81

Aqua Security, Cognito, Multipoint, Kustomer, Postman, Meredith

Popular Solutions

25 reviews

10 reviews

5 reviews

15 reviews

Top Industries

Educational Organization

35%

Computer Software Company

10%

Financial Services Firm

University

Computer Software Company

20%

Comms Service Provider

11%

Manufacturing Company

Financial Services Firm

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Pete C
Senior Infrastructure Engineer at Blue Cross Blue Shield of Illinois
Jamf Pro enables us to centrally manage nearly 1,000 Macs across multiple offices and US states, from optional...
Read full review of Jamf Pro »
Gabe Sterritt
Information Technology System Administrator at General Assembly
Primarily, we wanted to use it as a tool to enable multifactor authentication for our Mac users in both business...
Read full review of Jamf Connect »
Juan Mata
Manager, Information Technology at Friendly House
The solution protects all our Apple products like iPads and MacBooks.
Read full review of Jamf School »
Kishoth P
Solutions Engineer at Standard Chartered Bank
I use Jamf Protect in my company to deal with the area around local account setup, specifically in terms of password...
Read full review of Jamf Protect »

Review 1 of 4

Daniel Goldfeld
Vice President of Customer Success at Mine - The All-in-One Privacy Suite
We use the solution for secure remote access and access policy governance. As part of our SOC2 Type 2 audit...
Read full review of Perimeter 81 »

Review 1 of 1

Customer Service

Amit-Sarkar
Apple Mobility Service Manager at ZONES PVT LTD
Jamf Connect's technical support team should be faster and able to understand the customer's pain point and give the...
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Nisar Ahamed
Presales Specialist at BRILYANT DISTRIBUTION PVT LTD
You get support from a dedicated engineering team.
Read full review of Jamf Protect »
reviewer2984205
IT-Koordinatorin Client Management at University of Stuttgart
Support is mostly fast and helpful.
Read full review of Jamf Pro »
NitinKumar1
SecOps Lead at Barco
The technical support for this solution is not that good. I would rate their support team a five out of ten.
Read full review of Jamf Pro »
Ramnivas Verma
Senior Analyst at a tech vendor
I rate Jamf support nine out of 10.
Read full review of Jamf Connect »
HarinathReddy
Manager at Vodafone
We contacted the tool's support regarding an issue with configuration and they were not able to trace the exact problem.
Read full review of Jamf Connect »
Ritvars D.
GSS - IT Expert at Webhelp
I contacted customer service a time ago about some bug-related issues.
Read full review of Jamf Connect »
Anonymous User
Apple Device Coordinator at Orland School District 135
There are a lot of support options with Jamf Pro. Phone, email, Helpdesk, Pro, and baseline.
Read full review of Jamf Pro »
Anonymous User
IT Support Engineer at a tech services company
I would rate the technical support at 7/10. They have chat, as well as email support, and it is quick. Not everyone...
Read full review of Jamf Pro »
Anonymous User
Regional Service Delivery Manager at a pharma/biotech company
Our team handles all of the troubleshooting. I've never been in touch with technical support. From my team members,...
Read full review of Jamf Pro »
Glenn Tommey
Apple Administrator | Jamf Service Manager at a university
If you decide to go with a hosted instance from a Jamf reseller/supplier, as we do, the reseller provides support in...
Read full review of Jamf Pro »
Anonymous User
System Support Analyst at Alder Creek Middle School
Jamf is fast to reply and if the person you get doesn't know the answer they will stay with you through the process...
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Anonymous User
Infrastructure Consultant at a marketing services firm
There are no issues with support. I've always had great service with them.
Read full review of Jamf Pro »
jhock
IT Support Specialist at a educational organization
Customer service and support are superb. Support responses are always timely and that is appreciated when needing an...
Read full review of Jamf Pro »
AC Miner
IT Support Specialist at Canutillo Independent School District
The customer service and support are good.
Read full review of Jamf School »
Anonymous User
Network Administrator at a educational organization
They have amazing customer support that is very responsive. When we need assistance, it is only a phone call or email...
Read full review of Jamf Pro »
Anonymous User
Senior Instructional Technologist at Maryville University of Saint Louis
Jamf customer support is always available and prompt. They are very helpful.
Read full review of Jamf Pro »
Anonymous User
Senior Support Specialist / Jamf Admin at a university
It's excellent. I'd rate their support a 10 out of 10.
Read full review of Jamf Pro »
Jon DeBerry
President at DeBerry and Company
They are good. They are very accessible. I would rate them a five out of five.
Read full review of Jamf Pro »
Rahul Khanna
Senior Infrastructure Manager at a educational organization
When we have needed assistance, the technical support has been good.
Read full review of Jamf Pro »
Tracy DiLossi
Works
They have awesome tech support. In fact it is the best I have ever experienced.
Read full review of Jamf Pro »
Aram Schalm
Systems Administrator at International School of Amsterdam
They are always quick and accurate on their responses. Even for more complex issues, a timely and solid solution is...
Read full review of Jamf Pro »
Anonymous User
Mobile System Administrator - End User Experience at a healthcare company
The support experience I have had with Jamf has been amazing. If you have an idea or a dream to make something happen...
Read full review of Jamf Pro »
Anonymous User
SME (Jamf) | Desktop Architect (Mac) at Tata Consultancy Services
Jamf Support is super helpful, professional, and all of the engineers are very nice to deal with.
Read full review of Jamf Pro »
Anonymous User
Senior Macintosh Systems Administrator/ Task Lead/ Information Assurance Officer at a government
So far, every team that is assigned to my account has been very supportive and reaches out often just to check-in. I...
Read full review of Jamf Pro »
kahot
IT Technician at a educational organization
awesome technical support, not an issue with the software they can't fix or resolve.
Read full review of Jamf Pro »
Anonymous User
Works at a educational organization
So far, it has been very good overall. In the beginning, though, we had a dedicated support person to contact. Now we...
Read full review of Jamf Pro »
Anonymous User
Works
This solution has great support.
Read full review of Jamf Pro »
Anonymous User
Assistant Consultant at Tata Consultancy
Jamf Support is great, and they provide premium 24/7 support, with a dedicated support engineer as well. It's been a...
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Anonymous User
Mac Systems Engineer at Imagetext - Business IT Specialists
Over the past 6 years, I've only had to contact customer support twice and each time I got a resolution! Jamf...
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Review 1 of 30

Daniel Goldfeld
Vice President of Customer Success at Mine - The All-in-One Privacy Suite
They offer great chat support. Technical support is responding within minutes with helpful answers.
Read full review of Perimeter 81 »
drzmachado
Frontend Developer at Limelight Networks
Until now, I have not needed to reach out for service support.
Read full review of Perimeter 81 »
reviewer8099174
IT Help Support - Coop at DistillerSR
Our experience with Perimeter 81's customer service and support has been highly positive. They have been responsive...
Read full review of Perimeter 81 »
reviewer0927579
GoCanvas at Canvas Solutions, Inc.
I have never had to contact customer service or support for Permieter81.
Read full review of Perimeter 81 »
reviewer681415
Program Manager at CommVault
I haven't yet had to reach out to Perimeters' customer service and support.
Read full review of Perimeter 81 »
Salim Hebada
Huawei IP Pre-sales Solution Manager at MC3
The customer service was good. We needed to make some configurations, and it was the same as with other providers...
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Anonymous User
Senior Customer Success Manager at BigHand
I have not interacted with customer service.
Read full review of Perimeter 81 »
Anonymous User
Accounts Payable Specialist at Simera
The experience with technical support was great. The team is professional, polite, and efficient.
Read full review of Perimeter 81 »
Anonymous User
Works
I haven't had to reach out to support.
Read full review of Perimeter 81 »
Karthika P
Technical Lead at Law Office of Mary Kennedy
I had a moderate level of experience with the support. During the installation phase, I found it very easy and...
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Younggi Seo
Security Analyst at Cloocus
I rate the support team a ten out of ten.
Read full review of Perimeter 81 »
Anonymous User
Full Stack Engineer at Datalex PLC
I don't directly deal with technical support.
Read full review of Perimeter 81 »
Anonymous User
Customer Success Manager at inSided B.V.
Support was quick and able to help with my query.
Read full review of Perimeter 81 »

Review 1 of 13

Technical Support

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