tools4ever Reviews

Real User
User at a tech services company with 501-1,000 employees
Aug 12 2019

What is most valuable?

The thing we like the most is that this software is so easy to use. You don't need to be a specialist in Identity and Access Management solutions to understand the software and configure it. Even if… more»

How has it helped my organization?

Tools4ever HelloID helped us with automating our IT processes. Not only has Single Sign-On helped reduce our helpdesk calls, but the Service Automation forms and Workflows made it possible to hire… more»

What needs improvement?

The things we would like to see in the next release is the ability to provision directly from an HR system, and some more built-in automation calculations, like the calculation for a username… more»

What's my experience with pricing, setup cost, and licensing?

In terms of costs and pricing, this solution is worth every penny.

If you previously used a different solution, which one did you use and why did you switch?

Prior to using this solution we used Identity Director by Ivanti, in combination with Active Directory Federation Services for Single Sign-On. Both of these are very complicated and expensive… more»

Which other solutions did I evaluate?

We evaluated Okta, but it was more expensive.
Real User
User
Aug 12 2019

What is most valuable?

The most valuable feature is the option to use SSO from different sources such as Microsoft AD, ADFS, Azure AD, SAML, form-based, etc. Now, users can log in once with their credentials and an MFA… more»

How has it helped my organization?

The SSO option helps users to speed up the login process and therefore they gain time to do their jobs. HelloID provides us with an app where users can access web applications. We have integrated… more»

What needs improvement?

In our environment, we use Android tablets. HelloID now supports SSO to web-based applications. Our organization also uses native Android apps, and it would be nice if HelloID could publish these apps… more»

If you previously used a different solution, which one did you use and why did you switch?

We did not use another solution prior to this one.

What other advice do I have?

My advice for anybody implementing this solution is to make use of a proof of concept.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution.
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